When we came in and we ordered the worker that took our order was really rude and gave us dirty looks everytime we asked for something, plus when we paid, she told us our order was 53.80, we paid 56.80 and told us we were a dollar off, and when we paid two more dollars we didn’t get any change back and while we were there they left the phone to ring twice without answering, we did not get the name of the worker who stole 4 dollars from us. But all the workers left the phone to ring twice.
Marya Garam
Staff was very unwelcoming, I went in to dine with my daughter, I really wanted to give her the experience of dining in the Pizza Hut just like we had as kids but the staff taking out our didn’t really know what to do when I told her we were dining in, I had to ask for a menu, they didn’t even bother to look at me while taking my order, I wasn’t even done with my sentence when ordering when she was like “what else do you want?” Food is always good place is renewed and it looks great but staff is just …. Not a good experience. Sad to say honestly, I was really looking forward to a good experience but came out a bit disappointed.
R. Scherer
We ordered a Hawaiian pizza and a meatlovers pizza, along with a salad. The pizzas were great, and the service was fast after placing the order. I would recommend this place for eating pizza.
Ebi G
Placed an order online for carry out at 6:40pm, app said it would be ready by 7pm. However, when I got there at 7:15 to pick up at the drive thru they said my order wasn’t ready. I was told I needed to go to the back of the drive thru line and wait for my order to be ready. If online orders are so backed up they should turn off online ordering until they’ve caught up.
Michael Cooke
This was good
Atmosphere: 4
Food: 5
Service: 4
Lizett Torres
Best pizza hut I've tried in tri cities the quality is really fresh🤗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Wings, Cinnabon Mini Rolls, Breadsticks, Pepperoni Pizza, Cheese Sticks, Big Dinner Box with 3 Pizzas
Alexis Mejia
The staff was very rude and started speaking Mexican when I asked for more sauce on my wings they under sauced and charged me an extra $2 when they did it on purpose one of the employees I think her name is Laura rolled her eyes when I paid because she didn’t want to take my cash as it was a bigger bill overall bad experience would not recommend
Atmosphere: 1
Food: 1
Service: 1
Erick López
Terrible service, the food is good but they don't want to serve in Spanish and they treat rude people with bad temper
Food: 5
Benjamin Inglis
This location is brand new and gorgeous. However we got there at 10 Pm. 30 minutes until close. The staff was polite and helpful. We ordered carry out but decided to eat in. They changed our order and brought us our food on a serving dish. I did not even have to ask. The food was yummy they make good pizza. I give it 9 out of 10. The toppings could have been spread better. Over all they get only 3 stars. I know sound like a good review so far. However the store was thrashed not one clean table and we were the only customers there. Also the bathroom not thrashed but had not been stocked and was out of soap. If it was a clean restaurant they would have got 4 maybe 5 stars.
Atmosphere: 3
Food: 4
Service: 4
cesar fernandez
The staff has always been fantastic! my only problem is the food it’s so overpriced and it keeps getting more expensive I picked up some large stuffed crust pizzas 3/6 got home wrong pizzas and looked like medium. On top of that they are asking $1 for a very small drip of marinara sauceThis use to be like 20c like a year ago. I’ve made up my mind and I am done giving Pizza Hut my money I will definitely not buying again.
It took about 1 1/2 - 2 hours for delivery and they messed up my order.
Food: 2
Service: 2
Jannet Sandoval
I asked for my order, they put my address wrong, my pizza was never there, they spoke to me but at that moment I couldn't answer, they canceled my order and they canceled it tomorrow morning and another person who works there and they took it funny for having canceled my order, they have terrible service.
Service: 1
tejon24
I have bought more pizza at the place lately and it has a pleasant service and the food is always on point. I like that I can order the food and pick it up without having to wait.
Atmosphere: 5
Food: 5
Service: 5
Jeff P (Central Valley)
Same as it always is 30+ years of pizzas and more.
Olympia Abarca
Called for information and the gal that answered was very polite and answered my questions. She also directed me to the app for better pricing and the best part is that the conversation didn’t feel rushed at all. The phone call wasn’t that long, but even then I could sense that she wasn’t “annoyed or inconvenienced” by someone calling for details. In today’s world and given that a lot of places are still understaffed this brief phone interaction was refreshing. Then the delivery gal was very nice as well. Order was delivered promptly and it was all correct. Thanks guys!
When we came in and we ordered the worker that took our order was really rude and gave us dirty looks everytime we asked for something, plus when we paid, she told us our order was 53.80, we paid 56.80 and told us we were a dollar off, and when we paid two more dollars we didn’t get any change back and while we were there they left the phone to ring twice without answering, we did not get the name of the worker who stole 4 dollars from us. But all the workers left the phone to ring twice.
Staff was very unwelcoming, I went in to dine with my daughter, I really wanted to give her the experience of dining in the Pizza Hut just like we had as kids but the staff taking out our didn’t really know what to do when I told her we were dining in, I had to ask for a menu, they didn’t even bother to look at me while taking my order, I wasn’t even done with my sentence when ordering when she was like “what else do you want?” Food is always good place is renewed and it looks great but staff is just …. Not a good experience. Sad to say honestly, I was really looking forward to a good experience but came out a bit disappointed.
We ordered a Hawaiian pizza and a meatlovers pizza, along with a salad.
The pizzas were great, and the service was fast after placing the order.
I would recommend this place for eating pizza.
Placed an order online for carry out at 6:40pm, app said it would be ready by 7pm. However, when I got there at 7:15 to pick up at the drive thru they said my order wasn’t ready. I was told I needed to go to the back of the drive thru line and wait for my order to be ready. If online orders are so backed up they should turn off online ordering until they’ve caught up.
This was good
Atmosphere: 4
Food: 5
Service: 4
Best pizza hut I've tried in tri cities the quality is really fresh🤗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Wings, Cinnabon Mini Rolls, Breadsticks, Pepperoni Pizza, Cheese Sticks, Big Dinner Box with 3 Pizzas
The staff was very rude and started speaking Mexican when I asked for more sauce on my wings they under sauced and charged me an extra $2 when they did it on purpose one of the employees I think her name is Laura rolled her eyes when I paid because she didn’t want to take my cash as it was a bigger bill overall bad experience would not recommend
Atmosphere: 1
Food: 1
Service: 1
Terrible service, the food is good but they don't want to serve in Spanish and they treat rude people with bad temper
Food: 5
This location is brand new and gorgeous. However we got there at 10 Pm. 30 minutes until close. The staff was polite and helpful. We ordered carry out but decided to eat in. They changed our order and brought us our food on a serving dish. I did not even have to ask. The food was yummy they make good pizza. I give it 9 out of 10. The toppings could have been spread better. Over all they get only 3 stars. I know sound like a good review so far. However the store was thrashed not one clean table and we were the only customers there. Also the bathroom not thrashed but had not been stocked and was out of soap. If it was a clean restaurant they would have got 4 maybe 5 stars.
Atmosphere: 3
Food: 4
Service: 4
The staff has always been fantastic! my only problem is the food it’s so overpriced and it keeps getting more expensive I picked up some large stuffed crust pizzas 3/6 got home wrong pizzas and looked like medium. On top of that they are asking $1 for a very small drip of marinara sauceThis use to be like 20c like a year ago. I’ve made up my mind and I am done giving Pizza Hut my money I will definitely not buying again.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
It took about 1 1/2 - 2 hours for delivery and they messed up my order.
Food: 2
Service: 2
I asked for my order, they put my address wrong, my pizza was never there, they spoke to me but at that moment I couldn't answer, they canceled my order and they canceled it tomorrow morning and another person who works there and they took it funny for having canceled my order, they have terrible service.
Service: 1
I have bought more pizza at the place lately and it has a pleasant service and the food is always on point. I like that I can order the food and pick it up without having to wait.
Atmosphere: 5
Food: 5
Service: 5
Same as it always is 30+ years of pizzas and more.
Called for information and the gal that answered was very polite and answered my questions. She also directed me to the app for better pricing and the best part is that the conversation didn’t feel rushed at all. The phone call wasn’t that long, but even then I could sense that she wasn’t “annoyed or inconvenienced” by someone calling for details. In today’s world and given that a lot of places are still understaffed this brief phone interaction was refreshing. Then the delivery gal was very nice as well. Order was delivered promptly and it was all correct. Thanks guys!
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