We ordered two large pizzas for carry out and were told they would be ready in 16 minutes. By the time I arrived and paid for the pizzas it was right at 16 minutes from the order time and the employee that rang me out. She Went back to check on the pizzas and said they would be another 20 to 25 minutes before they were done. I left and came back and after waiting that 25 minutes, they told me it was going to be another 15 to 20 minutes. After that, I asked for a refund and was given one. This kind of service is unacceptable and uncalled for, had I known the wait time was this long I would’ve gone somewhere else and not been forced to leave a bad review but it feels like they would just as soon lead you on and keep you waiting and for that I leave a one star, do better.
Atmosphere: 1
Food: 1
Service: 1
Steven Scritchfield
The staff at this Round Table Pizza are the friendliest I have experienced. Round table staff is consistently great, but the Court street Pasco staff have always gone above and beyond in courtesy and kindness. Kudos to the staff and leadership team.
Tayvin T
Calling in an order is routed to an overseas call center, and the deliveries are now taken by doordash, not all of whom use a pizza bag to keep the food hot. The overall experience is poor and with cold food, there is little reason to order anymore.
Food: 3
Service: 1
Cooking with Alex
This place is going downhill. I have ordered many times over past 5 years. The past 2 years the call taker (no idea what country their from) gets the order correct but Jo Shmo doesn't look at the receipt and screws the order up. I am about done with this place and looking to go somewhere else. So annoyed. Today they missed the 2 liter of Pepsi and blue cheese dressimg.
Atmosphere: 3
Food: 4
Service: 1
Marissa Gomez
The food wasn't not worth the wait. Don't get me wrong the pizza is good but when you have little kids the wait time is horrible. They took out all of their games and replaced it with claw machines that garentees upset little kids who didn't win anything. And as a parent I dont want to spend $50 on claw machines to get my child a toy.
Atmosphere: 1
Food: 3
Service: 2
Roberta Hayes
Placed an order online for pick-up and stated it would be ready by 6:30pm. They never started until 6:30. The manager had excuses for everything. Never again sad cuz I usually love their pizza. But customer service is horrible.
Jeffrey Sprague
Just not good
Atmosphere: 1
Food: 1
Service: 1
Christopher McQuilken
Can’t order a pizza without telling your whole damn life story why would you have to give them so much information just to make an order waste of time rather go somewhere else shitty Service.
Kirk
A great location right next to the freeway which makes it easy to get to. The moment you walk in, the place smells good and the pizza does not disappoint.
No surprises here since they are fantastic at what they do and deliver the same quality every time.
The foods nice and fresh, the staff does great on a rush/time crunch. The booths are nicely maintained and the atmosphere is welcoming and cheery!
Atmosphere: 5
Food: 5
Service: 5
C Jordan Cooper
Current staff seems to be dissapointed, your interrupting them to come here for pizza. The food is always good just wish the staff understood customers really aren't a bad thing. They do have a back room with games and a bar. They have private party rooms that can be reserved.
Atmosphere: 3
Food: 4
Service: 3
Jacob Kestner
This place hosts one of my monthly social gatherings. They bend over backwards to make us feel welcome. Food is great!
Atmosphere: 5
Food: 5
Service: 5
Andrey Koval
Always provide me with quality pizza, hands down the best.
Best salad bar in town
We ordered two large pizzas for carry out and were told they would be ready in 16 minutes. By the time I arrived and paid for the pizzas it was right at 16 minutes from the order time and the employee that rang me out. She Went back to check on the pizzas and said they would be another 20 to 25 minutes before they were done. I left and came back and after waiting that 25 minutes, they told me it was going to be another 15 to 20 minutes. After that, I asked for a refund and was given one. This kind of service is unacceptable and uncalled for, had I known the wait time was this long I would’ve gone somewhere else and not been forced to leave a bad review but it feels like they would just as soon lead you on and keep you waiting and for that I leave a one star, do better.
Atmosphere: 1
Food: 1
Service: 1
The staff at this Round Table Pizza are the friendliest I have experienced. Round table staff is consistently great, but the Court street Pasco staff have always gone above and beyond in courtesy and kindness. Kudos to the staff and leadership team.
Calling in an order is routed to an overseas call center, and the deliveries are now taken by doordash, not all of whom use a pizza bag to keep the food hot. The overall experience is poor and with cold food, there is little reason to order anymore.
Food: 3
Service: 1
This place is going downhill. I have ordered many times over past 5 years. The past 2 years the call taker (no idea what country their from) gets the order correct but Jo Shmo doesn't look at the receipt and screws the order up. I am about done with this place and looking to go somewhere else. So annoyed. Today they missed the 2 liter of Pepsi and blue cheese dressimg.
Atmosphere: 3
Food: 4
Service: 1
The food wasn't not worth the wait. Don't get me wrong the pizza is good but when you have little kids the wait time is horrible. They took out all of their games and replaced it with claw machines that garentees upset little kids who didn't win anything. And as a parent I dont want to spend $50 on claw machines to get my child a toy.
Atmosphere: 1
Food: 3
Service: 2
Placed an order online for pick-up and stated it would be ready by 6:30pm. They never started until 6:30. The manager had excuses for everything. Never again sad cuz I usually love their pizza. But customer service is horrible.
Just not good
Atmosphere: 1
Food: 1
Service: 1
Can’t order a pizza without telling your whole damn life story why would you have to give them so much information just to make an order waste of time rather go somewhere else shitty Service.
A great location right next to the freeway which makes it easy to get to. The moment you walk in, the place smells good and the pizza does not disappoint.
No surprises here since they are fantastic at what they do and deliver the same quality every time.
Restaurantji Recommends
Go to Pizza place in Pasco!
Atmosphere: 4
Food: 4
Service: 4
The foods nice and fresh, the staff does great on a rush/time crunch. The booths are nicely maintained and the atmosphere is welcoming and cheery!
Atmosphere: 5
Food: 5
Service: 5
Current staff seems to be dissapointed, your interrupting them to come here for pizza. The food is always good just wish the staff understood customers really aren't a bad thing. They do have a back room with games and a bar. They have private party rooms that can be reserved.
Atmosphere: 3
Food: 4
Service: 3
This place hosts one of my monthly social gatherings. They bend over backwards to make us feel welcome. Food is great!
Atmosphere: 5
Food: 5
Service: 5
Always provide me with quality pizza, hands down the best.
Atmosphere: 5
Food: 5
Service: 5
Loading...