Subway

2215 E Hillsboro St, Pasco
(509) 545-3165

Recent Reviews

Sort by
Rob Prince

Open at 8am M-F...10AM WEEKENDS...HEADS-UP!!!

Atmosphere: 3

Food: 4

Service: 4

Бекзод Рашитов

Brought my thermos for a refill and got a foot long sandwich for $19+. Meat and veggies were small portioned. Drink was put in their own cup. So… greedy server doesn’t even realise that saving her own cup and putting into refill saves her money. Absurd service, absurd prices.

Atmosphere: 1

Service: 1

Jessica Mendoza

Went in there 9/9/2024 at 3:10pm, 2 girls were in the back, one of the male employees was outside talking on the phone. When I got there one of the girls just said “one sec” I waited 5 minutes and she walked up to the counter and didn’t even make eye contact and walked back with the other girl. Meanwhile all the lids of their produce were open and flies everywhere touching the veggies. I continued to wait and kept checking my watch. 10 minutes of just standing there and no one offered to take my order. Not very friendly customer service… I worked at a subway before and my manager always made sure we took care of the customer first and then prep in between.. another thing my manager taught me was to keep the kids on the produce to hold proper temperature and avoid flies getting into it…the girls looked annoyed. I don’t think I will ever go there..

Atmosphere: 1

Food: 1

Service: 1

Brook Cardoza

Over $17.00 for one footlong club sandwich. Never again!

Atmosphere: 3

Food: 3

Service: 4

Oliver Feng

Overall, the service is the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Шамиль Минигалиев

The smell in the room is terrible, I don’t know what it is!I always buy bread from Subway.Came in to just buy some bread.I needed to buy 3 breads.The girl told me that you would pay $6 for a sandwich.I asked her again, does that mean 3 loaves of bread cost 18 dollars?She said yes!I'm shocked.I buy it all the time.And with this answer I'm shockedAnd I always buy for 1.5 dollars.This impudent girl wanted to sell it for $6!Horror.Where we live?

Betty Thomas

I went in asked the lady if she would sell me a teaspoon or two of cinnamon. I am in a semi the nearest store I was told is 10 miles away. I would have bought dinner their and paid her well for the cinnamon. My sugar has been high. It lowers sugar level naturally. SUBWAY says they care about people's health. Thank you for showing otherwise.

Atmosphere: 5

Food: 5

Service: 1

richard martin

Most expensive subway I have ever been to.

Atmosphere: 3

Food: 4

Service: 3

Joey

Takes forever.

Atmosphere: 1

Food: 5

Service: 2

Marcela Mendoza

This place makes subs to perfection...the best from Tri-Cities. The young man had great customer service.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Teriyaki Blitz

concerned customer

If I could give this place a 0 rating I would . I walked in and the young woman was making my sandwich and I grabbed some chips and begin to snack on them while she was making my sandwich . another young girl came in and the girl behind the counter begin to chew out the customer for not answering her fone , when she called her to tell her sandwiches were ready . then SHE THREW HER OUT ,while I was trying to pay for the sandwich she started to chew me out for eating the chips before they were payed for . I told her she was rude and she began to CUSS ME OUT . I payed for my chips and then she grabbed them out of my hands and STARTED SCREAMING at me . I couldnt believe it ,this lady had some serious mental issues , be careful you dont get this nutcase taking care of you . Its a regular subway with a nutcase in charge .i will be calling management to let them know what rotten employee thay have .

Billy LaFerney

Visited store on 9/15/22 at 6:25pm. When I entered store, girl behind the counter was preparing sandwiches on a mobile order. Looked like she may have been the only employee in the restaurant. I stood there for approximately 6-7 minutes while she finished the order. Girl never acknowledged me until she finished order. Just a good tip on customer service: Always acknowledge waiting customers so it doesn’t seem like you are ignoring them. When girl finally asked me for my order she did a great job preparing my sandwich.

Billy & Kimberly LaFerney

Visited store on 9/15/22 at 6:25pm. When I entered store, girl behind the counter was preparing sandwiches on a mobile order. Looked like she may have been the only employee in the restaurant. I stood there for approximately 6-7 minutes while she finished the order. Girl never acknowledged me until she finished order. Just a good tip on customer service: Always acknowledge waiting customers so it doesn’t seem like you are ignoring them. When girl finally asked me for my order she did a great job preparing my sandwich.

Francisco Vasquez

The most expensive subway in all the country …$17 protein bowl and small soda

Bryn Fields

The guys working at the counter was great but he is over worked and has no help. Was talking to other customers and mentioned he hasn’t had a day off in 16 days and for the most part works solo. This dude deserves better from an establishment that has been around for as long as subway has. My mobile order was slated as ready when it was just getting started when I arrived, again due to the fact that actual customers had arrived first, which is understandable to accommodate them first but if he had another staff member working with him both my and the other customers orders could’ve been attended to. Poor subway worker. This review reflects subway and not the person who serve me. He was great. The amount he had to handle. Not so much. Give that guy a raise or time and a half for working solo.

Loading...