Subway

2215 E Hillsboro St, Pasco
(509) 545-3165

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Visited store on 9/15/22 at 6:25pm. When I entered store, girl behind the counter was preparing sandwiches on a mobile order. Looked like she may have been the only employee in the restaurant. I stood there for approximately 6-7 minutes while she finished the order. Girl never acknowledged me until she finished order. Just a good tip on customer service: Always acknowledge waiting customers so it doesn’t seem like you are ignoring them. When girl finally asked me for...
Visited store on 9/15/22 at 6:25pm. When I entered store, girl behind the counter was preparing sandwiches on a mobile order. Looked like she may have been the only employee in the restaurant. I stood there for approximately 6-7 minutes while she finished the order. Girl never acknowledged me until she finished order. Just a good tip on customer service: Always acknowledge waiting customers so it doesn’t seem like you are ignoring them. When girl finally asked me for my order...
The guys working at the counter was great but he is over worked and has no help. Was talking to other customers and mentioned he hasn’t had a day off in 16 days and for the most part works solo. This dude deserves better from an establishment that has been around for as long as subway has. My mobile order was slated as ready when it was just getting started when I arrived, again due to the fact that actual customers had arrived first, which is understandable to accommodate them...

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