Wendy's in kenniwick was a dumpster fire got a refund d from there gave Wendy's another chance in pasco. They did not disappoint, promote the manager at this location. Fire the manager in kenniwick. This Wendy's location saved face for your brand. Way to go pasco!
Atmosphere: 5
Food: 5
Service: 5
Steven Kinne
Great food, best service and friendly staff. Fernando has done an excellent job with his restaurants!!!
Atmosphere: 5
Food: 5
Service: 5
Jeremy M
Horrible customer service. They take their sweet time, helping anybody and refuse to make iContact Always out of products for some reason…. Management doesn’t seem like they care
R Thrower
Food W as mot as delicious as I remember it being. No harm done.
Atmosphere: 5
Food: 4
Service: 5
Sam Dosch
Always a fresh stop!!
Atmosphere: 4
Food: 5
Service: 4
Brad Sappenfield
UPDATE:
They treat you like your inconveniencing them when you place an order. FYI mobile orders take 10 minutes to show on their display, please plan accordingly..... 🤮
---------- were 3 stars ------------- Was excited for this place, just because it's a new option in the area. It's nice they have the breakfast option. We tried it for dinner, it was decent for fast food and they were very busy. Tried it for breakfast and I couldn't even order. There were two cars in front of me that got their order taken and delivered. Sat in the drive through for at least 10 minutes and not even a hold on we are busy. Drove up to the window and no one there. Really disappointing ☹️😞
Atmosphere: 2
Food: 1
Service: 1
ROYCE Ulu
Always clean, fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Martha
Ordered the new cajun crunch sandwich at the drive thru. When I got home got my sandwich out very disappointed. No cheese no pickle and no crunchy onions.
Update: I like how Wendys never replies to negative reviews 😡
Wendy's is a solid choice for fast food. Great chicken sandwiches.
Atmosphere: 4
Food: 4
Service: 4
patrik hopkins
I’m in the drive-through and been here now for nine minutes and they only got two cars through the drive-through nine minutes. This place is the slowest Wendy’s ever they better get my order right I wanna raise hell I will not come to this Wendy’s ever again. don’t waste your time. Service is not good
Atmosphere: 1
Food: 2
Service: 1
Kara M
I love Wendy’s, but this is the worst one EVER. They need new management ASAP. The wait time is ridiculous and you could be standing at the counter 20 minutes before someone decides to help you. The drive through is slow and these people are RUDE. I keep saying I’m never coming back, but my kids love it and the 4 for 4 is a good deal. I always regret giving them second and third chances. By the way I never write reviews, I just read them. However this place has PMO.
Atmosphere: 1
Food: 2
Service: 1
Betsy Cooper
Dont ever go interview for these people. Not professional at all.
Brii
Not only was this the worse Wendy’s I’ve been to in tricites but the wait time here, is a whole nother story, at that point just leave I got scammed here a few days, got a biggie bag and saw I had rewards on my phone for a free fires with any order, I scanned it and only had $8 in my cash app only (yes I’m a broke hs student) I paid with Apple Pay and it went thru at the first window where you normally pay, when I got to the second window they told me I was still $2 short (I got a biggie bag should have been 5.40 something) and not to forgot I had free fires awards, the girl from first came back to take my phone bcs I paid with Apple Pay and they never gave me my receipt in the first place and I’ve went to a different Wendy’s before and they had told me they aren’t allow to grab costumers phones bcs it’s breaks some code rule but this employee did god knows where she took it or if she took my information and started looking at my stuff bcs they already gave me my food yet told me I was $2 short which was werid thought I would share my experience I can add my screenshot how I spent $8 on a biggie bag😐 worse management ever they didn’t teach these people right not only that they were in a rush and we rushing me to leave yet they still had my phone to get it scanned (for Apple Pay) I will talk to management after this experience
Wendy's in kenniwick was a dumpster fire got a refund d from there gave Wendy's another chance in pasco. They did not disappoint, promote the manager at this location. Fire the manager in kenniwick. This Wendy's location saved face for your brand. Way to go pasco!
Atmosphere: 5
Food: 5
Service: 5
Great food, best service and friendly staff. Fernando has done an excellent job with his restaurants!!!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. They take their sweet time, helping anybody and refuse to make iContact Always out of products for some reason…. Management doesn’t seem like they care
Food W as mot as delicious as I remember it being. No harm done.
Atmosphere: 5
Food: 4
Service: 5
Always a fresh stop!!
Atmosphere: 4
Food: 5
Service: 4
UPDATE:
They treat you like your inconveniencing them when you place an order. FYI mobile orders take 10 minutes to show on their display, please plan accordingly..... 🤮
---------- were 3 stars -------------
Was excited for this place, just because it's a new option in the area. It's nice they have the breakfast option. We tried it for dinner, it was decent for fast food and they were very busy. Tried it for breakfast and I couldn't even order. There were two cars in front of me that got their order taken and delivered. Sat in the drive through for at least 10 minutes and not even a hold on we are busy. Drove up to the window and no one there. Really disappointing ☹️😞
Atmosphere: 2
Food: 1
Service: 1
Always clean, fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Ordered the new cajun crunch sandwich at the drive thru. When I got home got my sandwich out very disappointed. No cheese no pickle and no crunchy onions.
Update: I like how Wendys never replies to negative reviews 😡
Atmosphere: 3
Food: 2
Service: 3
Super clean and fast
Kind of in love with this place!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Wendy's is a solid choice for fast food. Great chicken sandwiches.
Atmosphere: 4
Food: 4
Service: 4
I’m in the drive-through and been here now for nine minutes and they only got two cars through the drive-through nine minutes. This place is the slowest Wendy’s ever they better get my order right I wanna raise hell I will not come to this Wendy’s ever again. don’t waste your time. Service is not good
Atmosphere: 1
Food: 2
Service: 1
I love Wendy’s, but this is the worst one EVER. They need new management ASAP. The wait time is ridiculous and you could be standing at the counter 20 minutes before someone decides to help you. The drive through is slow and these people are RUDE. I keep saying I’m never coming back, but my kids love it and the 4 for 4 is a good deal. I always regret giving them second and third chances. By the way I never write reviews, I just read them. However this place has PMO.
Atmosphere: 1
Food: 2
Service: 1
Dont ever go interview for these people. Not professional at all.
Not only was this the worse Wendy’s I’ve been to in tricites but the wait time here, is a whole nother story, at that point just leave I got scammed here a few days, got a biggie bag and saw I had rewards on my phone for a free fires with any order, I scanned it and only had $8 in my cash app only (yes I’m a broke hs student) I paid with Apple Pay and it went thru at the first window where you normally pay, when I got to the second window they told me I was still $2 short (I got a biggie bag should have been 5.40 something) and not to forgot I had free fires awards, the girl from first came back to take my phone bcs I paid with Apple Pay and they never gave me my receipt in the first place and I’ve went to a different Wendy’s before and they had told me they aren’t allow to grab costumers phones bcs it’s breaks some code rule but this employee did god knows where she took it or if she took my information and started looking at my stuff bcs they already gave me my food yet told me I was $2 short which was werid thought I would share my experience I can add my screenshot how I spent $8 on a biggie bag😐 worse management ever they didn’t teach these people right not only that they were in a rush and we rushing me to leave yet they still had my phone to get it scanned (for Apple Pay) I will talk to management after this experience
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