This location didn’t have milkshakes because the machine was broke and when I asked, “Has this been recent” , the employee responded, “It had been awhile.” Also, the employee said there wasn’t any Dr. Pepper left, as well; however, when approaching the window, Dr. Pepper mysteriously appeared. Perplexing. After leaving the window there was a realization, on my part, there was a missing order of fries. Not happy with the service.
Atmosphere: 1
Food: 1
Service: 1
Brandon Fox
I’ve eaten here a number of times. For the most part, they are pretty slow when getting food both in the restaurant as well as in the drive thru. However, for the second time in a row, I placed my order via the app and went to the drive thru to let them know I have arrived. After sitting at the window for a couple of minutes, I was asked to drive forward. There was nowhere for me to wait so I waited at the end of the drive thru lane and after it was an uncomfortable amount of time, I just parked in a parking space. After waiting even longer, I went inside to grab my food.
The food at this location is standard, but the service is substandard. They clearly value their drive thru time more than customers and even though this is my closest location, I won’t be back. I have them enough chances at this point. If anyone reading this wants food, either go to the location off Mile Hill or grab McDonalds down the road.
Atmosphere: 3
Food: 2
Service: 1
Lorelei L. Sternod
The young person at the window was very pleasant and polite, but the food was awful. Like throw it away immediately awful. The mozzarella fries were so old and stale, they had to have been from easily an hour earlier if not more, and the French fries were unsalted and soggy. The lemonade was so watered down it was flavorless and the wraps were just so so. I was very disappointed!! The Hershey's pie was the only item I enjoyed out of the entire order.
Consistently the SLOWEST Service and COLDEST burger king I have ever visited on today. It was consistently busy but it should never take 22 minutes for an order that was already placed through the drive thru and when there are 3 cars behind me. The kicker is that the food is always cold, I asked to be cooked to order, and I still have to microwave it again when I get home. The store dining area and bathroom were extremely dirty. I'm so sorry that I wasted my and time at this place.
Atmosphere: 2
Food: 1
Service: 2
tessa mesler
Most expensive fast food. Somehow 2 meals ends up like $50
Atmosphere: 2
Food: 2
Service: 3
Perry Lee
Closing dining room 4 hours early while the 5 guest walk up and wonder is crazy. And then to send 2 employees to the door to give unneeded hand gestures is crazy to me. Sub par food and worse customer service. I hope they get better staffed and soon.
Atmosphere: 1
Food: 2
Service: 1
Crimson Grey
Experienced the poorest customer service I’ve encountered in a long time, and several ordered items were missing when I got home.
Atmosphere: 2
Food: 4
Service: 1
richard mooney
Just bought a chicken bacon Swiss sandwich meal. The entire piece of chicken was solid gristle and tuff could not bite into it. Meal was 14 dollars waisted time and money
Atmosphere: 4
Food: 1
Service: 4
Bobbie Bauwin
Everything great from dine in area hotter than Hades with restrooms freezing?
Just a very typical Burger King. Nothing much to say about my experience here.
Food: 4
Service: 5
Cheryl Thomas
Went through the drive-thru: had to wait it parking spot. After about five minutes, went in to get food. Food is good, and hot. Gave everything we ordered.
Atmosphere: 3
Food: 4
Service: 2
Daniel Andrews
Easy quick and taste great.
Atmosphere: 5
Food: 5
Service: 5
Janae Martinez-Shepard
Terrible. Foods cold and the drive through always takes at least 20 minutes with 2 cars in it.
Atmosphere: 1
Food: 1
Service: 1
Jarett Hill
I know it's fast food and you don't expect much, but the food is always hot and the workers are very polite and accommodating, and the burgers actually melt the cheese, where other BK's don't melt the cheese
This location didn’t have milkshakes because the machine was broke and when I asked, “Has this been recent” , the employee responded, “It had been awhile.” Also, the employee said there wasn’t any Dr. Pepper left, as well; however, when approaching the window, Dr. Pepper mysteriously appeared. Perplexing. After leaving the window there was a realization, on my part, there was a missing order of fries. Not happy with the service.
Atmosphere: 1
Food: 1
Service: 1
I’ve eaten here a number of times. For the most part, they are pretty slow when getting food both in the restaurant as well as in the drive thru. However, for the second time in a row, I placed my order via the app and went to the drive thru to let them know I have arrived. After sitting at the window for a couple of minutes, I was asked to drive forward. There was nowhere for me to wait so I waited at the end of the drive thru lane and after it was an uncomfortable amount of time, I just parked in a parking space. After waiting even longer, I went inside to grab my food.
The food at this location is standard, but the service is substandard. They clearly value their drive thru time more than customers and even though this is my closest location, I won’t be back. I have them enough chances at this point. If anyone reading this wants food, either go to the location off Mile Hill or grab McDonalds down the road.
Atmosphere: 3
Food: 2
Service: 1
The young person at the window was very pleasant and polite, but the food was awful. Like throw it away immediately awful. The mozzarella fries were so old and stale, they had to have been from easily an hour earlier if not more, and the French fries were unsalted and soggy. The lemonade was so watered down it was flavorless and the wraps were just so so. I was very disappointed!! The Hershey's pie was the only item I enjoyed out of the entire order.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Hershey's Sundae Pie
Consistently the SLOWEST Service and COLDEST burger king I have ever visited on today. It was consistently busy but it should never take 22 minutes for an order that was already placed through the drive thru and when there are 3 cars behind me. The kicker is that the food is always cold, I asked to be cooked to order, and I still have to microwave it again when I get home. The store dining area and bathroom were extremely dirty. I'm so sorry that I wasted my and time at this place.
Atmosphere: 2
Food: 1
Service: 2
Most expensive fast food. Somehow 2 meals ends up like $50
Atmosphere: 2
Food: 2
Service: 3
Closing dining room 4 hours early while the 5 guest walk up and wonder is crazy. And then to send 2 employees to the door to give unneeded hand gestures is crazy to me. Sub par food and worse customer service. I hope they get better staffed and soon.
Atmosphere: 1
Food: 2
Service: 1
Experienced the poorest customer service I’ve encountered in a long time, and several ordered items were missing when I got home.
Atmosphere: 2
Food: 4
Service: 1
Just bought a chicken bacon Swiss sandwich meal. The entire piece of chicken was solid gristle and tuff could not bite into it. Meal was 14 dollars waisted time and money
Atmosphere: 4
Food: 1
Service: 4
Everything great from dine in area hotter than Hades with restrooms freezing?
Atmosphere: 3
Food: 5
Service: 5
Good food, great service. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just a very typical Burger King. Nothing much to say about my experience here.
Food: 4
Service: 5
Went through the drive-thru: had to wait it parking spot. After about five minutes, went in to get food. Food is good, and hot. Gave everything we ordered.
Atmosphere: 3
Food: 4
Service: 2
Easy quick and taste great.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Foods cold and the drive through always takes at least 20 minutes with 2 cars in it.
Atmosphere: 1
Food: 1
Service: 1
I know it's fast food and you don't expect much, but the food is always hot and the workers are very polite and accommodating, and the burgers actually melt the cheese, where other BK's don't melt the cheese
Atmosphere: 5
Food: 5
Service: 5
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