Subway

435 SW Sedgwick Rd Suite 105 Ground Floor, Port Orchard
(360) 874-6936

Recent Reviews

Sort by
The Forgotten Ones of Kitsap

I was turned away this morning (around 4:15am) 7/25/25 even though this subway is 24 hours by the lady working graveyard at subway, she is the worst. The lady (Mary? Marcy?) that works at night is EXTREMELY passive aggressive. I am a regular and she grunts and complains out loud ANYTIME us customers walk in. Its rude! We get it, you want to get your “work done” but You do NOT need to direct that energy to the paying customer. this is extremely unprofessional, GET A DIFFERENT JOB! I AM SICK OF FF workers that are RUDE. .
This is EVERY-TIME I come TO subway after 11pm. This lady makes it VERY evident that she hates every customer that walks in and bothers her! And now, this morning: she turned me AWAY even though they are a 24 hour establishment!
Y’all are 24 hours! Stop Using Stupid excuses to turn us away. Why are you turning customers away? If you can not handle making sandwiches then why are you working at subway? I have been working on nights for 4-5 months and this is the only establishment that is open 24 hours and I go to this subway when I can’t pack a lunch with me. I didn’t get to eat on my lunch break because this lady turned me away!

I do want to mention that there are still a few good employee that work at this Subway and I do not want them to go without recognition. The ONLY reasons I keep coming back to this subway IS because it is 24 hours (please keep it like this) and for the new guy working named Dennis (bigger tall guy). He is a star - very respectful and professional, even when busy, he is patient and has a GREAT attitude! Dennis and the other guy (don’t know his name) both work on nights are they both are very attentive and it is much appreciated! They deserve a raise, bonus, promotion and recognition.

Atmosphere: 1

Food: 1

Service: 1

mark hunter

I went into Subway yesterday and I was the only customer, one of the workers (Charlie) was in front of the counter restocking the chips, I joked about being first in line. He said nothing like I wasn't even there and he continued with the chips after a few minutes I asked if I could get a sandwich, no response? I asked again several times still no response from Charlie 😞 then someone came out of the back and began to help me. I actually asked the new employee if Charlie could hear, I thought maybe he's deaf. No he is not deaf. I was then asked what type of vegetables I wanted on the sandwich but I couldn't even get past Charlie to see the veggies, I asked Charlie if I could get by him to finish my sandwich order he did not respond or even look at me, I asked him again several times with no response. I then started to get angry and moved his cart myself to get by him. He was by far the most rude and unfriendly person I've ever encountered at any restaurant. I then listened as Charlie helped the next customer, same unhappy and rude Charlie. He obviously doesn't like his job or people maybe he should find a nother line of work? I will not be going back to this subway location.

Atmosphere: 1

Food: 4

Service: 1

samantha strack

Used the app to order when in a rush, order was ready on time which was great but come to find out I paid $9.89 for a footlong veggie amongst other subs only to receive a 6in sandwich instead. Makes me regret the tip I left and not worth the gas for me to drive 35 minutes to get a refund or fix on this. I seem to only ever get good online order experiences from the Key Center Location. Between calling if there are questions, maintaining great service in store even when busy and timely finished orders, I will start making them my go to Subway and stop wasting my money at other locations.

Atmosphere: 3

Food: 3

Service: 1

Mark M

Staff was friendly and greeted me when I entered. Food was made well. Only issue was the bread was a bit under done. Is open 24hr with is a big plus in my book.

jackie roberts

Almost $15 bucks for a footlong now. Worse they don't honor a single National special.

Roxanne Johnson

24 hours

Destiny Taylor

We stopped here for a bite to eat while roadtripping. We received exceptional service from Steven and the gentleman with the ponytail. They were incredibly optimistic, fun to be around, and knowledgable about the changes the company had made. As instructed, we did not point our loaded sandwiches at each other :-)

Steve Hiday

It's a busy Subway but they do a good job! Ever since they started online/app orders, all Subways in the area have seemed overwhelmed, but the employees do their best to keep things moving.

Lilly Partovi

I’ve never been to a more professional or organized Subway. The attention to detail in the order, wrap, and customer service went above and beyond what I was expecting from a road trip food stop. 5 stars and beyond!

Jacob Peterson

Didn't make the sandwich the way I asked used Buffalo sauce or some weird sauce I didn't request tasted like Buffalo sauce that was old asked for Sriracha sauce and she put something else on I didn't request won't be coming back here even if it's the only thing open in the area paid almost $20 for a bun with barely any meat and things I didn't request

Katelyn Bishop

Michael and Steven were extremely nice even though they had a lot of subs to do great job

Atmosphere: 5

Food: 5

Service: 5

Barbara Giles

Great service, Gabe is really friendly!!

Atmosphere: 5

Food: 5

Service: 5

Roxanne C

I came here to grab a bite to eat. Ordered a chicken bacon sandwich. The bread was very stale, the chicken was slimey, and had a lot of what I can only describe as gristle? For the price 16+ dollars for a 6-inch sandwich and a small drink, I think I will pass and stick with Jimmy John's. The service was great, very nice staff.

Atmosphere: 3

Food: 2

Service: 5

Kellie Jay

We went into the location at about 8:30pm on a Saturday and received great customer service. 3 subs for 19.99 coupon great.

Atmosphere: 5

Food: 5

Service: 5

katie hedrick

Today at Subway, we had an amazing experience with Kohl, Melissa, and Moriah! We stopped by to grab lunch for our movers and ourselves, and they absolutely crushed it - 10 subs later, we were on our way. These three are truly the best!

Atmosphere: 5

Food: 5

Service: 5

Loading...