Wendy's
21225 Olhava Way NW, Poulsbo
(360) 394-1511
Recent Reviews
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The food is good and the pricing is reasonable. If you like fries... they are some of the best.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
My husband/I went through the drive through on 12/28/2025 @ 5:50pm. We order 2 Wendy’s single sandwiches(1 with NO ONIONS)/a 4 piece chicken tenders with honey mustard sauce/a medium Chocolate frosty and a large diet cost totaling $29.13. What we got was 2 Wendy’s singles(BOTH with onions)/ 4 Chicken Tenders that had OBVIOUSLY been sitting around for a few hours/and a “watered down” Chocolate milkshake🤬🤬🤬!!! I want my $29.13 cents BACK🤬🤬🤬!!!
Quick and polite
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger
The Food was Hot Fresh and Tasty. The Service was Excellent and the Bathroom's were Spotless. What more can you ask for when you are on the Road. Perfect Spot for a Pit Stop.
Atmosphere: 4
Food: 4
Service: 4
Food was great
Subject
Public Review – Wendy’s Poulsbo, WA
I am very disappointed in how management handled a situation at the Wendy’s in Poulsbo, WA on December 21, 2025.
A young employee named Kalea was fired after a customer complained about being asked the normal and polite question, “Is there anything else I can get for you?”—a standard part of customer service. Even more concerning, management reportedly acted after the customer said he would not return unless she was fired.
No employee should lose their job for being courteous and professional. Kalea was doing her job correctly and never should have been terminated. This decision reflects poorly on management and sends the wrong message about how employees are valued and protected.
I hope Wendy’s corporate reviews this situation, reinstates Kalea, and ensures fair treatment of employees going forward. Supporting staff when they act professionally is essential to good customer service and community trust.
— Tina Cobb
Atmosphere: 5
Food: 5
Service: 5
Samantha, counter person, had absolutely no personality. My salad was missing part of the ingredients but I didn't complain because we were in a hurry. Husband's food was great.
Atmosphere: 5
Food: 3
Service: 3
Clean restaurant, friendly accurate service..
Appreciate the nice to go breakfast..
Thanks
Atmosphere: 5
Food: 5
Service: 5
Best FF burgers. Love the triple but requires me to have an AED handy. ;-)
Atmosphere: 4
Food: 5
Service: 5
Hamburger was cold. French fries soggy and cold. They did replace the fries.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Was served cold bland fries and had food poisoning. This place needs to be examined for sanitary clearance. Never eating here or a Wendy’s ever before again solely from this specific location.
Atmosphere: 1
Food: 1
Service: 1
I arrived just as it was time to switch over from breakfast to lunch service. I wanted breakfast, and had tried to place my order on the app, but the app said that I was too late. I arrived expecting that I would have to eat a hamburger in the middle of the morning. When I pulled up to the drive thru the server asked for my order. When I asked what meal they were serving, he replied "which do you want". I got my 'late' breakfast and it was just what I wanted. The food was fresh and the service was very good. I would definitely come back here.
is the best at customer service fast and friendly with excellent quality. always hot a yummy. highly recommend it. I eat here 3 times a week
Expect very little from a fast food place these days and less from the underpaid staff. So you know it has to be extra bad and extremely rude service for me to leave a negative review, let alone a one-star review.
Just go next door to Taco Bell. Better service honestly better food.
Atmosphere: 1
Food: 2
Service: 1
Went to Wendy’s tonight. Informed them that they had no exterior lights on, the lady said thank you and asked what we could order. We said we needed a minute and when we said we were ready to order no one answered. After a minute we said again “okay we are ready to order” and the employee on the other end said “wait a minute” so we did and then she said “okay what’s your order” we proceeded to order and she didn’t hear us and asked again so we answered and then she said “anything else” so we responded and she said “anything else again” and after just not hearing us we repeated again and then she said “ya anything else” in a very rude annoyed voice and we said “oh nothing else” and she the said “next window” …. Terrible attitude, snarky and snotty. Needless to say we drove through and chose not to spend our money where staff are going to verbally abuse us. Do better!
Atmosphere: 1
Service: 1
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