Starbucks in Pullman

“I kinda randomly lost my voice over the past couple of days and came in today hoping a hot drink would help me get it back long enough to call my mom. There was a very nice employee who I think was named Racheal that was very helpful and patient when I wasn't able to actually tell her my order and had to type it put. Definitely made my day to have someone patient with me and get me a wonderful drink after the week I've had.“

“Got exactly what we ordered and it tasted as expected. Great view and temperature to sit outside. Very polite staff worked hard to get big order out before ours so we didn't have to wait long. Was very communicative about it as well“

“I like to get my Chai Tea Latte here on Fridays as a treat. They never messed up my name which is impressive. You will have to show them that you submitted self attestation for COVID-19 on this same day before they will serve you. So, keep that in mind.“

“I rarely have the opportunity to stop into this Starbucks for a drink and when I do I've always been met with incredibly kind people and a warm atmosphere from the employees!

Perfect example of that is today! I stopped by on my way home from a doctor's appointment and was met with a warm smile from the lovely young lady behind the counter , I didn't catch her name but she was super nice and had black and blonde hair.

I was having a bit of a rough day and she complimented my bag and was very helpful with my order, going as far as writing you're awesome on my cup which instantly made my entire day and made the worst parts of it go away!

I wish I had caught her name but if she ever reads this! Thank you, you made this older woman's day with your kindness and I'll definitely be trying to stop by again when I can!“