employee was kind of rude and we paid $20 for two milkshakes that were watery and not even made right
Isaac P
Good service. Tasty food but pricey.
Atmosphere: 4
Food: 5
Service: 5
Dikshith Ram Adabala
Prices are hiked in this location compared to the other stores in the same locality (Bellevue store is ~3 miles away). When asked about the price difference the response was that the owner decides the price based on the rent, etc. The rent is proportional to the location which lands more customer traffic, so the owner is paying more rent for more traffic. To charge more on top of that is just being greedy imo.
Imagine Walmart or Safeway stores few miles apart charging differently for the same product. Never going back to this store again. Dissapointed.
Atmosphere: 3
Food: 3
Service: 1
Kaaya Jennings
Ordered some of the milkshakes. The mangonada and beach day. The mango one was disgusting. I love mango and tajin but there was an absurd amount of chamoy that made the whole thing taste like a hot sauce slurry that didn’t mix with the mango so you’d drink it straight. The beach day was good but really thin. Guess they don’t know how to make a milkshake here. And it was almost $20
Atmosphere: 1
Food: 1
Service: 1
J C
A well-maintained and beautifully decorated ice cream shop. The place is run by friendly Korean owners!
Atmosphere: 5
Food: 5
Service: 5
Meena Gudapati
The employee working at this location was kind, respectful, and understanding. The manager, who I spoke with over the phone, was the opposite.
I custom ordered a photo cake days in advance, and received no flags or issues with the image when uploaded (I have confirmation). Somewhere along the way, the image must have been corrupted by the system so the cake came out with a corrupted image.
I was under a time crunch, and requested to be refunded or receive a replacement cake from the existing stock. After a very long and frustrating conversation with the manager, who repeatedly let me know that this was not their fault or responsibility, I was finally allowed to take a different cake in exchange.
I did not appreciate the managers tone and the implicit blame they placed on me. They repeatedly told me this was not their fault and not their problem to deal with, as they were not Baskin Robbins corporate or the upload system. Referring to themselves as a “small business” and that they were only doing this as a “favor to me” since it was not their fault. It was clear that the customer was not respected here, and my lifelong love for Baskin-Robbins has been left with a sour taste.
Chaffee Cline
AAA+++ lots of activity
Atmosphere: 5
Food: 5
Service: 5
Mohammad Al-Aqrabawi
The girl working there is super unfriendly. Yelling with a disgusting attitude
Atmosphere: 1
Service: 1
Shwan Wais
Amazing taste, especially the chocolate one... cool staff.....only one mile away from my house...
C. Hinkson
Fresh items, clean store, friendly service across multiple visits.
employee was kind of rude and we paid $20 for two milkshakes that were watery and not even made right
Good service. Tasty food but pricey.
Atmosphere: 4
Food: 5
Service: 5
Prices are hiked in this location compared to the other stores in the same locality (Bellevue store is ~3 miles away). When asked about the price difference the response was that the owner decides the price based on the rent, etc.
The rent is proportional to the location which lands more customer traffic, so the owner is paying more rent for more traffic. To charge more on top of that is just being greedy imo.
Imagine Walmart or Safeway stores few miles apart charging differently for the same product.
Never going back to this store again. Dissapointed.
Atmosphere: 3
Food: 3
Service: 1
Ordered some of the milkshakes. The mangonada and beach day. The mango one was disgusting. I love mango and tajin but there was an absurd amount of chamoy that made the whole thing taste like a hot sauce slurry that didn’t mix with the mango so you’d drink it straight. The beach day was good but really thin. Guess they don’t know how to make a milkshake here. And it was almost $20
Atmosphere: 1
Food: 1
Service: 1
A well-maintained and beautifully decorated ice cream shop. The place is run by friendly Korean owners!
Atmosphere: 5
Food: 5
Service: 5
The employee working at this location was kind, respectful, and understanding. The manager, who I spoke with over the phone, was the opposite.
I custom ordered a photo cake days in advance, and received no flags or issues with the image when uploaded (I have confirmation). Somewhere along the way, the image must have been corrupted by the system so the cake came out with a corrupted image.
I was under a time crunch, and requested to be refunded or receive a replacement cake from the existing stock. After a very long and frustrating conversation with the manager, who repeatedly let me know that this was not their fault or responsibility, I was finally allowed to take a different cake in exchange.
I did not appreciate the managers tone and the implicit blame they placed on me. They repeatedly told me this was not their fault and not their problem to deal with, as they were not Baskin Robbins corporate or the upload system. Referring to themselves as a “small business” and that they were only doing this as a “favor to me” since it was not their fault. It was clear that the customer was not respected here, and my lifelong love for Baskin-Robbins has been left with a sour taste.
AAA+++ lots of activity
Atmosphere: 5
Food: 5
Service: 5
The girl working there is super unfriendly. Yelling with a disgusting attitude
Atmosphere: 1
Service: 1
Amazing taste, especially the chocolate one... cool staff.....only one mile away from my house...
Fresh items, clean store, friendly service across multiple visits.
Restaurantji Recommends
Very rude female employee! Will never come back
The flavors and staff were great and nice! I got the coffee with almond swirl which tasted amazing. You can also get the icecream to go
The flavors and staff were great and nice! I got the coffee with almond swirl which tasted amazing. You can also get the icecream to go
Poor customer service ! , the Asian lady was rude and unpleasant, didn't want to help
Always yummy ? ice cream here :)
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