Wife got sick from the food during the night, tried to call and request a refund or a partial credit and they refused to speak to me.
Atmosphere: 2
Food: 1
Service: 1
Zach Wu
Average food, but the average wait time is more than 1 hour due to lack of staff.
Food: 3
Service: 1
ButterfliesRUS Training
I saw a roach while I waited almost 40 min for 3 teriyaki. Horrible! I hate tipping before you see what level of service you are going to receive! Wish I could take it back. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Natalie Tsang
Waited 45 minutes for two dishes… The beef rice roll was the worst I’ve ever had. The clay pot rice at the bottom was VERY burnt. The jug for the water looked old and dirty, and they only give you plastic cups. The service wasn’t great either.
Nattira C.
First and last visit. Ordered through the table QR code and waited over an hour for a $7 wonton soup. Checked with the kitchen twice, first told they were making it, then told it was ready when they had just started cooking. When it finally arrived, the soup tasted like tap water, the meat smelled bad, and I couldn’t finish it. Total waste of time.
Atmosphere: 3
Food: 2
Service: 1
Kshitij Agrawal
Wait 1 hour for bland wonton in water and noodles stir fried without anything in them. Server didn’t care to even pretend to care let alone apologize for the wait. When we asked about it, they said we are preparing. Very bad experience, bad food and bad service. Not worth wasting your time, money and appetite here.
Atmosphere: 3
Food: 1
Service: 1
MINGYU G
They made the rice roll right in the store and it tastes delicious and authentic, reminds me of my childhood
Atmosphere: 5
Food: 5
Service: 5
Bing Zong
We waited for over 50 mins for our food, only to be told it hadn't even started preparing. (We checked during the 30 mins mark and were told it was coming up)
What a waste of time that could have been avoided if the waiter had simply communicated with us.
Atmosphere: 1
Food: 1
Service: 1
Danielle Cui
Food is great (conditional on you don’t know how good the authentic ones actually taste so your bar is low) but we waited 50 minutes to get our food. The people next to our table just stood up and left because they seemed to have waited longer.
Atmosphere: 2
Food: 5
Service: 2
Theodore N.
I enjoy coming here for spicy string bean appetizer. Always greeted with smiles The place is not fancy but I enjoy the experience
We went pick up our food and I used to like this place. We were excited but then we got home and the rice tasted weird — it tasted like leftover rice. We made our own rice to go with the meat after, but we were sad about it.
Atmosphere: 4
Food: 2
Service: 4
Yong Ha Youn
Looks not always, but only two employees were working in a hall and kitchen separately when I visited. Too slow and lack of service!
Atmosphere: 3
Food: 3
Service: 2
Kevin Lui
Have ordered from here since grand opening, food quality is not as good as it once was.
Beef+Portk meat inside the rice roll was very mushy. Shrimp were very small and verge of being undercooked.
Comfortable for dine-in, but be prepared to wait. Ordered 1 steam rice roll, order took 30+ mins considering no one else in the restaurant and no online order queue.
Atmosphere: 4
Food: 3
Service: 1
Chelsea Liang
I ordered take out delivery. There is cockroach in the rice. Disgusting! 🤢 Don’t go there!
Wife got sick from the food during the night, tried to call and request a refund or a partial credit and they refused to speak to me.
Atmosphere: 2
Food: 1
Service: 1
Average food, but the average wait time is more than 1 hour due to lack of staff.
Food: 3
Service: 1
I saw a roach while I waited almost 40 min for 3 teriyaki. Horrible! I hate tipping before you see what level of service you are going to receive! Wish I could take it back. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes for two dishes… The beef rice roll was the worst I’ve ever had. The clay pot rice at the bottom was VERY burnt. The jug for the water looked old and dirty, and they only give you plastic cups. The service wasn’t great either.
First and last visit. Ordered through the table QR code and waited over an hour for a $7 wonton soup. Checked with the kitchen twice, first told they were making it, then told it was ready when they had just started cooking. When it finally arrived, the soup tasted like tap water, the meat smelled bad, and I couldn’t finish it. Total waste of time.
Atmosphere: 3
Food: 2
Service: 1
Wait 1 hour for bland wonton in water and noodles stir fried without anything in them. Server didn’t care to even pretend to care let alone apologize for the wait. When we asked about it, they said we are preparing.
Very bad experience, bad food and bad service. Not worth wasting your time, money and appetite here.
Atmosphere: 3
Food: 1
Service: 1
They made the rice roll right in the store and it tastes delicious and authentic, reminds me of my childhood
Atmosphere: 5
Food: 5
Service: 5
We waited for over 50 mins for our food, only to be told it hadn't even started preparing. (We checked during the 30 mins mark and were told it was coming up)
What a waste of time that could have been avoided if the waiter had simply communicated with us.
Atmosphere: 1
Food: 1
Service: 1
Food is great (conditional on you don’t know how good the authentic ones actually taste so your bar is low) but we waited 50 minutes to get our food. The people next to our table just stood up and left because they seemed to have waited longer.
Atmosphere: 2
Food: 5
Service: 2
I enjoy coming here for spicy string bean appetizer. Always greeted with smiles
The place is not fancy but I enjoy the experience
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Food is good especially the rice rolls
Atmosphere: 4
Food: 5
Service: 5
We went pick up our food and I used to like this place. We were excited but then we got home and the rice tasted weird — it tasted like leftover rice. We made our own rice to go with the meat after, but we were sad about it.
Atmosphere: 4
Food: 2
Service: 4
Looks not always, but only two employees were working in a hall and kitchen separately when I visited. Too slow and lack of service!
Atmosphere: 3
Food: 3
Service: 2
Have ordered from here since grand opening, food quality is not as good as it once was.
Beef+Portk meat inside the rice roll was very mushy.
Shrimp were very small and verge of being undercooked.
Comfortable for dine-in, but be prepared to wait.
Ordered 1 steam rice roll, order took 30+ mins considering no one else in the restaurant and no online order queue.
Atmosphere: 4
Food: 3
Service: 1
I ordered take out delivery. There is cockroach in the rice. Disgusting! 🤢 Don’t go there!
Atmosphere: 1
Food: 1
Service: 1
Loading...