Hot Pot Factory

15230 NE 24th St, Redmond
(206) 349-1516

Recent Reviews

James Chuang

While Google still think this place is still Hot Pot Factory, and the Chinese name is still Noodles Everyday, but neither name reflects the menu of this place at this time.There is now a big sign on the window, stating they have a Chinese lunch box for $14. They now serve this all day, every day. They do have a couple of soup noodles left on the menu, as well as some stir fried pancakes. But their main thing is now the hot food bar. You select 3 hot dishes out of the hot food bar, and the nice lady ladles them over a big plate of rice for $14.We decided to try this out for lunch today, and this is probably the best deal in the Seattle area these days for authentic Chinese lunch plates at a low price.Their hot bar food selection changes daily, but some of the things we tried were good: Garlic sauce pork, family style Fried tofu, stewed pork belly, eggplants stir fried with minced pork. They had 4 vegetarian dishes out of the 21 hot dishes you can choose from. If you go in as they open though, some of the dishes will not be available as they are still preparing fresh. If you arrive about 40 minutes after they open, the bar should be pretty much full.They also have some cold food selections including Fu Chi Fei Pian, thin sliced pork esrs, and pork head cheese. For $10, you can choose 2 items from the cold bar, and you get a nice plate of those items as appetizers.If you are in the area, and hungry for some authentic chinese food, definitely worth a visit. Your taste buds and your budget will thank you.

Atmosphere: 3

Food: 5

Service: 5

Bill

Very tasty marinated and smoked meats!, albeit the small

Atmosphere: 3

Food: 5

Service: 5

L J

They have some authentic regional Chinese dishes and appetizers that you cannot find elsewhere (brain, liver, blood). The soup was extra spicy and oily (pro or con depending on you). Ordering is all done through iPad. No sauce bar. Recommend the dragonfruit paste fish cake. A bit pricey for the portion size

Milin JH

It's a nice dining place.They have a sauce and appetizer bar where you can DIY your sauce and get some appetizers. Delicious hotpot, and everything was nice and fresh. Good service. I will Definitely go back?

Anne

Love the food so much!!! But recently we started to feel stomach hurts after eating it for 3 times ? not sure if we wanna risk again

Atmosphere: 4

Food: 5

Service: 4

Gabrielle C.

Rating: 3.0/5.0I learned about Hot Pot Factory on a bus ride to Bellevue when their large banner advertising “all-you-can-eat hot pot starting at $25.99” caught my eye. Intrigued, I made sure to stop by a week or so later to check out their menu and was subsequently excited. All-you-can-eat hot pot that is not Happy Lamb, has a pork stomach soup base flavor option, and offers braised dishes and popcorn chicken? Heck, yeah! (I love Happy Lamb, but having more options is always nice.)Since then, I have eaten here twice - the first with a friend for dinner ($30.99/person) and the second alone for lunch ($25.99/person), both with the DIY Sauce add-on ($2.99/person) - and thus have tried four out of the five available soup base flavors (spicy and numbing, tomato soup, golden chicken broth, fresh bone broth, and pork stomach and chicken soup).Unfortunately, Hot Pot Factory was a let-down. The soup bases were not flavorful enough, the chili oil at the sauce bar could not even be considered chili oil, and - most importantly - what you order may never make it to your table. To elaborate on the last point, I heard someone in the kitchen loudly complain about how "this is too much food for one person" when I was the only customer dining alone during my second visit. Venting one's frustration and annoyance is fine; I get it. What left a bad taste in my mouth, however, is the fact that I never received the mussel, shrimp, and chrysanthemum I ordered. What a shame.That said, I appreciate the easy ordering via a tablet, the braised pork intestine and quail eggs options, and the "all-you-can-eat“ watermelon at the sauce bar.Will I be back? Maybe once in a blue moon when I want something other than Happy Lamb for hot pot. After all, I am too poor to eat at places like Haidilao and the Dolar Shop.==========The All You Can Eat menu is the same for both lunch and dinner and includes the following for no additional charge:- Meats: premium beef slice, New Zealand lamb, pork belly, garlic chicken slice, spicy beef slice, cumin beef- Braised dishes: braised chicken feet, braised pork intestine, braised quail eggs, braised lotus root, braised pork feet, braised pork rib- House specials: flour gluten, bean curd, duck blood, duck gizzard skewer, bean curd roll, beef tripe, beef aorta, spam, rice cake- Seafood: mussel, shrimp with head, crab stick, fish tofu, fish fillet, fish ball- Vegetables: yam pasta, vermicelli, potato, black fungus, frozen tofu, bamboo, fried tofu, winter melon, taro, fresh soy bean sprout, A Choy, spinach, chrysanthemum, cilantro, green lettuce, 鸡腿菇, milk tofu, potato slice, cabbage, fresh lotus- Street food: brown sugar rice cake, golden bun with condensed milk, popcorn chicken- Rice and noodle: white rice, udon noodle, handmade noodle

Zairis Waner

Diverse range of food options for buffet, although you can order additional ones but the ones within the buffet are great enough to enjoy! I wish the speed of filling water and soup could be improved but overall decent experience and reasonable pricing.

Atmosphere: 5

Food: 5

Service: 4

Peter Dai

Don’t order their delivery. Very bad quality and packaging. They don’t even know how to cook rice. All the rice came was half way cooked. Portion is small. Can’t believe they are feeding these to customers. Never again I’m ordering from this restaurant.

Maple Leung

Food was tasty, pricing was fair, staff was nice and fast and attentive! Nice to have flat rate for a shared pot of soup

Atmosphere: 5

Food: 5

Service: 5

Bob Colley

Outstanding new hotpot location. Incredibly fresh and ridiculously delicious broth.To the owners, I would say, cover up or remove the sign for Tian Tian noodles because it's confusing. Otherwise, best wishes to a great new hotpot place on the Eastside.

Atmosphere: 5

Food: 5

Service: 5

Oliver Lei

Service is slow. Food decent, but is overpriced for the portion. The entire restaurant is stuffy due to poor ventilation.

Yonghang X.

Good service , nice people great food, will come back, the quality of the meats and veggie is very fresh

Susan Ng

While I like the fact that their dish sizes were small but honestly they’re pretty pricey. Dishes that I liked the most - pork liver, egg fried rice, pig brain. But ngl, we spent 300+ for 4 people, well, after a ski day. So not too bad.

E.N H

I’m not sure where to start… but I will give two points:1. I got food poisoning - threw up everything and still feel sick now2. Spent $40 per person and I was probably 20% full. The soup base is good (tomato and Ma La) but I got sick after eating the food - your judgmentConclusion- I will not recommend this place to anyone I love.

Gabriel Tam

Great experience and love the restaurant. They’re extremely clean. Everything is designed wonderfully and the food is great. Authentic, fresh, delicious.

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