The food was pretty good! The ice cream was great! The place was really crowded bcuz it was a hot day. Next time, we'll try to go when it's less crowded
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Salad, Chicken Strips
Lesley Leaf
Best onion rings. Would come again and again. Yay!
Kid-friendliness: Quiet kids
Atmosphere: 5
Food: 5
Service: 5
Yuri On YouTube
This place, most times, the service is courteous but all the negative experiences are memorable and just downright disappointing.
Time and date of visit: 6:50PM on 9/10/2024 (per the receipt).
First disappointment: The staffer who approached the counter, per the receipt, Parker, had zero greeting. Just walked up to the register and just starred at me like I was inconveniencing him. Paid, got the receipt, nothing else said and went back to his drive-thru duties.
Second disappointment: This feels like a downright scam to me to be honest: I ordered two combo meals and ALSO ordered two Blizzards on a buy one, get one free coupon. Little did I know, by ordering the two Blizzards on a buy one, get one free offer, it cancels the drinks on the combo meal which, I should state, are still full price regardless. To me, if I'm paying full price for two combo meals and full price for a Blizzard treat, that I literally get what I pay for? The staffer there, when I ask where the drink cups are verbatim goes, "You ordered two Blizzards and those replaced your drinks..." What a total and complete scam.
Third disappointment: The (425) 227-7118 phone number, does anyone answer it? I was hoping to make a phone call, talk to the manager and get clarification because I basically believe I got scammed on a coupon. And if I didn't, shouldn't I be assured there will be some form of resolution since they stole a few dollars from me as a result of this transaction.
TO THE "OWNER" WHO REPLIES TO THESE: Rather than apologize on here and "hope" I return. Do me and everyone else here a favor and give me a phone number so people like me can have an actual discussion rather than your empty platitudes. Realize the issues and do what is right for the consumers, and like me, if they were wronged, apologize and provide real resolve.
Atmosphere: 2
Food: 5
Service: 2
Marcos Jacobo
Very rich and very cheap!
Atmosphere: 5
Food: 5
Service: 5
Jordan Compton
Ordered last night through Uber Eats, and the *entire* order was wrong!! In fact, it seemed like it was mixed up with another customer's. I ordered a Mini Pumpkin Pie Blizzard and they gave the Uber driver *two* bags (the first clue that it was wrong) -- one contained what appeared to be chicken tenders and the other had a large Coke, large Mint Oreo Blizzard and large Butterfinger or Snickers Blizzard...None of which I ordered!!!
When I called the store (twice), no one answered, so I ended up having to leave a poor review and request a refund through Uber.
The customer service and the quality has definitely gone downhill at this location. The fact that numerous other reviews state that staff mess up customer orders over 50% of the time says something. And it's not good.
Atmosphere: 1
Food: 2
Service: 1
Sam Louie
Service sucks. I was here at 7::15pm and stood in a line 3 deep and no one came over to help with the counter. Finally after several minutes of waiting, I asked if anyone was working the counter and a woman (looked like a supervisor) responded back on a curt, “We’re all busy and someone is working the counter”.
I wonder if this is how Dairy Queen teaches its employees? It would’ve taken a second to acknowledge us waiting that, “Someone will be with you shortly, thanks for your patience” instead of a rude retort.
I’m not coming here ever again!
Atmosphere: 1
Food: 3
Service: 1
Gabriel Ishak
Use the drive through. The workers just ignore you at the front. Was standing for maybe 8 minutes, store wasn't even busy. No one greeted me or told me they'll be with me in a moment or anything. Just pretended like I wasn't there, almost walked out.
Iron Tarkus
Could you guys please add your sauces to DoorDash. I don’t want to have to order a whole other meal just to get two different sauces.
Atmosphere: 1
Food: 1
Service: 1
Samantha Rey
This chicken strip is pathetic and it’s offensive that they would serve me this nugget thing. I’m disappointed.
Today I visited this specific DQ on NE 4th in Renton (Order ID: AABMDMC8AJDQ). I was CRAVING their delicious Original Single Cheeseburgers, and at their phenomenal deal "2 for $5 Mix & Match" as shown in their mobile app, I couldn't say no! I drove up to the ordering screen in the drive thru, and to my unpleasant surprise, their pricing doesn't reflect what the app shows. The sign displayed "2 for $6" for the very same items in their promotion. I was ready to just leave and go somewhere else. I felt cheated. I was HUNGRY, and had no plans of being deceived in such a disrespectful way today, but here we are. The food was hot, prepared perfectly, had the flavors I cravingly anticipated which danced upon my taste buds proudly, yet was blinded by the betrayal of being overcharged. My soul and wallet weep, and will never visit this establishment again. The staff was friendly when asked for an explanation for the difference, but were unable to provide a logical answer or viable resolution. For shame, I say. Let the records show with the evidence provided, that this specific establishment will squeeze more out of you, when it's already too late.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Brian Laverdure
I don't have DQ often because my mind thinks of it as a dessert place only, but they have a tasty burger. I mean very tasty. Next time you show up for a Blizzard give one a try. This location didn't have enough people working to keep the store clean and serve all the customers. That is why I rated the atmosphere so low.
Atmosphere: 3
Food: 4
Service: 4
Clay Sholes
This place must be good because the drive-thru Lane was about 200 feet long... I went inside to order my shake.
Great place
Atmosphere: 4
Food: 4
Service: 4
The food was pretty good! The ice cream was great! The place was really crowded bcuz it was a hot day. Next time, we'll try to go when it's less crowded
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Salad, Chicken Strips
Best onion rings. Would come again and again. Yay!
Kid-friendliness: Quiet kids
Atmosphere: 5
Food: 5
Service: 5
This place, most times, the service is courteous but all the negative experiences are memorable and just downright disappointing.
Time and date of visit: 6:50PM on 9/10/2024 (per the receipt).
First disappointment:
The staffer who approached the counter, per the receipt, Parker, had zero greeting. Just walked up to the register and just starred at me like I was inconveniencing him. Paid, got the receipt, nothing else said and went back to his drive-thru duties.
Second disappointment:
This feels like a downright scam to me to be honest: I ordered two combo meals and ALSO ordered two Blizzards on a buy one, get one free coupon. Little did I know, by ordering the two Blizzards on a buy one, get one free offer, it cancels the drinks on the combo meal which, I should state, are still full price regardless. To me, if I'm paying full price for two combo meals and full price for a Blizzard treat, that I literally get what I pay for? The staffer there, when I ask where the drink cups are verbatim goes, "You ordered two Blizzards and those replaced your drinks..." What a total and complete scam.
Third disappointment:
The (425) 227-7118 phone number, does anyone answer it? I was hoping to make a phone call, talk to the manager and get clarification because I basically believe I got scammed on a coupon. And if I didn't, shouldn't I be assured there will be some form of resolution since they stole a few dollars from me as a result of this transaction.
TO THE "OWNER" WHO REPLIES TO THESE: Rather than apologize on here and "hope" I return. Do me and everyone else here a favor and give me a phone number so people like me can have an actual discussion rather than your empty platitudes. Realize the issues and do what is right for the consumers, and like me, if they were wronged, apologize and provide real resolve.
Atmosphere: 2
Food: 5
Service: 2
Very rich and very cheap!
Atmosphere: 5
Food: 5
Service: 5
Ordered last night through Uber Eats, and the *entire* order was wrong!! In fact, it seemed like it was mixed up with another customer's. I ordered a Mini Pumpkin Pie Blizzard and they gave the Uber driver *two* bags (the first clue that it was wrong) -- one contained what appeared to be chicken tenders and the other had a large Coke, large Mint Oreo Blizzard and large Butterfinger or Snickers Blizzard...None of which I ordered!!!
When I called the store (twice), no one answered, so I ended up having to leave a poor review and request a refund through Uber.
The customer service and the quality has definitely gone downhill at this location. The fact that numerous other reviews state that staff mess up customer orders over 50% of the time says something. And it's not good.
Atmosphere: 1
Food: 2
Service: 1
Service sucks. I was here at 7::15pm and stood in a line 3 deep and no one came over to help with the counter. Finally after several minutes of waiting, I asked if anyone was working the counter and a woman (looked like a supervisor) responded back on a curt, “We’re all busy and someone is working the counter”.
I wonder if this is how Dairy Queen teaches its employees? It would’ve taken a second to acknowledge us waiting that, “Someone will be with you shortly, thanks for your patience” instead of a rude retort.
I’m not coming here ever again!
Atmosphere: 1
Food: 3
Service: 1
Use the drive through. The workers just ignore you at the front. Was standing for maybe 8 minutes, store wasn't even busy. No one greeted me or told me they'll be with me in a moment or anything. Just pretended like I wasn't there, almost walked out.
Could you guys please add your sauces to DoorDash. I don’t want to have to order a whole other meal just to get two different sauces.
Atmosphere: 1
Food: 1
Service: 1
This chicken strip is pathetic and it’s offensive that they would serve me this nugget thing. I’m disappointed.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Chicken Strip
Restaurantji Recommends
Today I visited this specific DQ on NE 4th in Renton (Order ID: AABMDMC8AJDQ). I was CRAVING their delicious Original Single Cheeseburgers, and at their phenomenal deal "2 for $5 Mix & Match" as shown in their mobile app, I couldn't say no! I drove up to the ordering screen in the drive thru, and to my unpleasant surprise, their pricing doesn't reflect what the app shows. The sign displayed "2 for $6" for the very same items in their promotion. I was ready to just leave and go somewhere else. I felt cheated. I was HUNGRY, and had no plans of being deceived in such a disrespectful way today, but here we are.
The food was hot, prepared perfectly, had the flavors I cravingly anticipated which danced upon my taste buds proudly, yet was blinded by the betrayal of being overcharged. My soul and wallet weep, and will never visit this establishment again. The staff was friendly when asked for an explanation for the difference, but were unable to provide a logical answer or viable resolution. For shame, I say.
Let the records show with the evidence provided, that this specific establishment will squeeze more out of you, when it's already too late.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I don't have DQ often because my mind thinks of it as a dessert place only, but they have a tasty burger. I mean very tasty. Next time you show up for a Blizzard give one a try. This location didn't have enough people working to keep the store clean and serve all the customers. That is why I rated the atmosphere so low.
Atmosphere: 3
Food: 4
Service: 4
This place must be good because the drive-thru Lane was about 200 feet long... I went inside to order my shake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Ring
Peach cobbler is the ?
Atmosphere: 4
Food: 5
Service: 5
Great staff
Atmosphere: 5
Food: 5
Service: 5
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