I'm a regular and I don't know what's happening with leadership. I was just there and they had 3 trainees on shift with no trainer/lead present and it showed. This is the third time coming in on a weekend where my coffee and food didn't taste good or weren't made correctly. This place is very good, during the week. If the consistency over the weekend was there, I would give them much higher scores.
Edit: Since owner thinks I could be an ex employee. I should say, I'm not a former employee, I am a former cook of 12 years though. I'll introduce myself next time I'm there. To clear things up.
Edit 2: Deleted due to misunderstanding.
Edit 3: Spoke with the (new) owner and they're having issues due to a staffing upset after recently taking over ownership. They told me that they are training a whole new crew and trying to rediscover recipes that the old guard took with them. They seem to care a lot about putting out product that's good but are having a hard time at it. They urged me (and everyone else I assume) to constructively tell them when things are wrong and they'll adjust.
TLDR: they're having problems but trying to fx them. They seem genuine so have patience. :)
Final edit: They're doing well, increasing scores. :)
Atmosphere: 4
Food: 4
Service: 4
Elizabeth Evans
We tried this place as it's near our Air B&B and we always like to support local. Sadly this was not the best coffee or food. There coffee was actually worse than Starbucks as it really had no flavor, and the food was not great either. We ordered the breakfast wrap and it was hard and overcooked on one half and soggy and falling apart on the other, not even sure how that is accomplished. I do want to shout out their staff though, they were super nice and friendly, brought everything to our table, kept the cafe clean, and provided an overall enjoyable atmosphere. While I doubt I'll be going back I didn't regret giving them try.
Atmosphere: 5
Food: 2
Service: 5
Anna Calvert
Our family stop by this place for coffee but we also ordered sandwiches they were way beyond our expectations. So healthy so yummy . Plus service was polite and full of warm greetings felt like visiting our friend house. Definitely stop by again for sure ! Thank you again 💓 💖 💗 I would recommend my friends for sure .
Atmosphere: 5
Food: 5
Service: 5
Mitchell Corsack
This place used to be great, but ownership has changed and has ruined it! So sad to see, it used to be one of our favorites!
Atmosphere: 1
Food: 3
Service: 1
Мөнхсайхан Ч.
I tried this place one time today in the morning. Highly recommend the breakfast wrap. The vanilla latte was out of the world I will dream of it.
Atmosphere: 5
Food: 5
Service: 5
Dvhr Iru
Coffee hits too good. So clean and if i have much time i would sit there all day. You have to try Avocado toast :)
Atmosphere: 5
Food: 5
Service: 5
Undraa Na
Refuel Cafe is one of my favorite spots. The coffee is great, the avocado toast and burrito are delicious, and the atmosphere is so relaxing. The workers are super nice and friendly. I really enjoy starting my mornings here with my coffee.
Atmosphere: 5
Food: 5
Service: 5
Tina Clark
Miss the quality and consistency. New ownership so we
Maria Alamillo
Their avocado toast... *chef's kiss*!
Atmosphere: 5
Food: 5
Service: 5
Andy Shin
Not very busy in this coffee shop. Americans coffee is good too.
Small neighborhood cafe, friendly staff, attempted latte art, over all 👍
Atmosphere: 5
Food: 5
Service: 5
Orgil Chuluunjav
Friendly, smiling service with great taste. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Virginia Bolanos
I just wanted coffee and I got the Americano, just horrible...I was drinking hot water not coffee
Atmosphere: 1
Food: 1
Service: 4
ELEV8 THOUGHTS
Was the go to coffee shop, except the new manager is not familiar with making coffee? over 30 mins in the store to get an americano, thats a shot of espresso and water, approx 45 secs to make.. store was virtually empty, less than 10 people in the store, two of them behind counter lol ... hope this doesn't become one of those low-grade spots run by people who don't understand service
I'm a regular and I don't know what's happening with leadership. I was just there and they had 3 trainees on shift with no trainer/lead present and it showed. This is the third time coming in on a weekend where my coffee and food didn't taste good or weren't made correctly. This place is very good, during the week. If the consistency over the weekend was there, I would give them much higher scores.
Edit:
Since owner thinks I could be an ex employee. I should say, I'm not a former employee, I am a former cook of 12 years though. I'll introduce myself next time I'm there. To clear things up.
Edit 2:
Deleted due to misunderstanding.
Edit 3:
Spoke with the (new) owner and they're having issues due to a staffing upset after recently taking over ownership. They told me that they are training a whole new crew and trying to rediscover recipes that the old guard took with them. They seem to care a lot about putting out product that's good but are having a hard time at it. They urged me (and everyone else I assume) to constructively tell them when things are wrong and they'll adjust.
TLDR: they're having problems but trying to fx them. They seem genuine so have patience. :)
Final edit:
They're doing well, increasing scores. :)
Atmosphere: 4
Food: 4
Service: 4
We tried this place as it's near our Air B&B and we always like to support local. Sadly this was not the best coffee or food. There coffee was actually worse than Starbucks as it really had no flavor, and the food was not great either. We ordered the breakfast wrap and it was hard and overcooked on one half and soggy and falling apart on the other, not even sure how that is accomplished. I do want to shout out their staff though, they were super nice and friendly, brought everything to our table, kept the cafe clean, and provided an overall enjoyable atmosphere. While I doubt I'll be going back I didn't regret giving them try.
Atmosphere: 5
Food: 2
Service: 5
Our family stop by this place for coffee but we also ordered sandwiches they were way beyond our expectations. So healthy so yummy . Plus service was polite and full of warm greetings felt like visiting our friend house.
Definitely stop by again for sure !
Thank you again 💓 💖 💗 I would recommend my friends for sure .
Atmosphere: 5
Food: 5
Service: 5
This place used to be great, but ownership has changed and has ruined it! So sad to see, it used to be one of our favorites!
Atmosphere: 1
Food: 3
Service: 1
I tried this place one time today in the morning. Highly recommend the breakfast wrap. The vanilla latte was out of the world I will dream of it.
Atmosphere: 5
Food: 5
Service: 5
Coffee hits too good. So clean and if i have much time i would sit there all day. You have to try Avocado toast :)
Atmosphere: 5
Food: 5
Service: 5
Refuel Cafe is one of my favorite spots. The coffee is great, the avocado toast and burrito are delicious, and the atmosphere is so relaxing. The workers are super nice and friendly. I really enjoy starting my mornings here with my coffee.
Atmosphere: 5
Food: 5
Service: 5
Miss the quality and consistency. New ownership so we
Their avocado toast... *chef's kiss*!
Atmosphere: 5
Food: 5
Service: 5
Not very busy in this coffee shop. Americans coffee is good too.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Fantastic coffee, good, cozy atmosphere, overall fantastic cafe.
Atmosphere: 5
Food: 5
Service: 5
Small neighborhood cafe, friendly staff, attempted latte art, over all 👍
Atmosphere: 5
Food: 5
Service: 5
Friendly, smiling service with great taste. I love this place.
Atmosphere: 5
Food: 5
Service: 5
I just wanted coffee and I got the Americano, just horrible...I was drinking hot water not coffee
Atmosphere: 1
Food: 1
Service: 4
Was the go to coffee shop, except the new manager is not familiar with making coffee? over 30 mins in the store to get an americano, thats a shot of espresso and water, approx 45 secs to make.. store was virtually empty, less than 10 people in the store, two of them behind counter lol ... hope this doesn't become one of those low-grade spots run by people who don't understand service
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