Just ate there. This is the only subway I'm going to in this area from now on. Clean, fresh, efficient, online deals.
Christina Pallis
I don’t like to leave reviews like this, but having worked in food service (including my families own food restaurants)….I know what good customer service SHOULD be and the treatment received today was FAR from that. I was initially met with a horrible attitude from the woman working (Sylvia) and against my better judgment to walk right back out, I decided to order anyways. I ordered a 6” sandwich for my daughter, who ONLY wanted salami and lettuce. She put 3 lil pieces of salami on it (my understanding is that a 6” sub should have about 3oz of meat on it? Give or take). I had asked for it to be toasted and apparently she didn’t hear me because she continued to put the lettuce on. I said “oh I’m so sorry, I would like that toasted please”….to which she responded “i already asked you that and you said no” 🙄 there were a couple other instances when I had asked for something else and received that same response “I already did this or that” I also ordered the nachos and asked for some extra cheese (that I would have gladly paid for) and was told “I can’t do that”. YOU “CAN’T” !? A side of sauce on the side that I’m paying for? What great customer service. Anywho, comes time to pay. I was charged $8.99 for a six inch…and then an additional $1.39 “because of the salami” !? I frequent subway enough to know that that extra charge was absurd and I can’t recall a time I’ve ever been charged extra just because it’s salami! When I mentioned it was something I’ve ordered many times and have never been charged that way, her response was “well I COULD HAVE charged you for a more expensive sandwich” Even though I was the only customer inside, i was treated like an inconvenience, didn’t get a “thank you” or anything of the sort at the end of the transaction She was very curt. Hands down one of the worst customer experiences I’ve ever had at a Subway! I won’t be returning to this one to say the least. Have a better day Sylvia!
Service: 1
Ashley
What's the point of an online order if you are not going to put them on the rack and people have to stand in line anyway ! Takes away the purpose of online ordering.
They need more staffing clearly. Very slow!!!
Atmosphere: 1
Food: 3
Service: 1
Rich Parents
The pretzel was burned and hard. Should have been soft and warm.
Atmosphere: 1
Food: 1
Service: 1
JORGE GARCIA
Very good service.
Atmosphere: 5
Food: 5
Service: 5
Alfred Mathe
Had gone to get a sandwich on Oct.16th, the lady at the counter never responded to our greeting or bothered to take our order
Service: 1
Kelsie Bishop
I don’t order from this subway that often but every time I have there’s always been an issue. I usually order online and I have found toppings missing, cold subs that should be hot, or my sub swimming in mustard when requested for a small amount. I keep giving chances thinking maybe this one is just an oops and things happen , but it’s every time at this point and it’s super disappointing.
Food: 3
Service: 2
Teniente Rada
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
Atmosphere: 1
Food: 1
Service: 1
Choix Sinaloa
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
Atmosphere: 1
Food: 1
Service: 1
te chingo el hoyo
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
I love Subway and have visited many locations. However, this was the worst Subway experience I've ever had. I hope they aren't reusing ingredients. The bread was extremely hard and tasted awful.
Yeji Hwang
I love Subway and have visited many locations. However, this was the worst Subway experience I've ever had. I hope they aren't reusing ingredients. The bread was extremely hard and tasted awful.
Lj Cruz
Extremely dirty. Trash cans full. The ingredients did not seem fresh at all.
Atmosphere: 1
Food: 1
Service: 1
Rachael Indian
I did not like the sweet onion sauce with Sriracha in it. Loved the sweet onion by itself. I won't be going back. Ill buy my sweet onion salad dressing and do my sandwich at home.
Food: 3
Service: 5
Ben Maulolo
I put in and order a hour ahead and told them I'll be picking it up at 6:45pm when I arrived they were closed and it clearly said then closed at 7pm
Just ate there. This is the only subway I'm going to in this area from now on. Clean, fresh, efficient, online deals.
I don’t like to leave reviews like this, but having worked in food service (including my families own food restaurants)….I know what good customer service SHOULD be and the treatment received today was FAR from that.
I was initially met with a horrible attitude from the woman working (Sylvia) and against my better judgment to walk right back out, I decided to order anyways. I ordered a 6” sandwich for my daughter, who ONLY wanted salami and lettuce. She put 3 lil pieces of salami on it (my understanding is that a 6” sub should have about 3oz of meat on it? Give or take). I had asked for it to be toasted and apparently she didn’t hear me because she continued to put the lettuce on. I said “oh I’m so sorry, I would like that toasted please”….to which she responded “i already asked you that and you said no” 🙄 there were a couple other instances when I had asked for something else and received that same response “I already did this or that”
I also ordered the nachos and asked for some extra cheese (that I would have gladly paid for) and was told “I can’t do that”. YOU “CAN’T” !? A side of sauce on the side that I’m paying for? What great customer service.
Anywho, comes time to pay. I was charged $8.99 for a six inch…and then an additional $1.39 “because of the salami” !? I frequent subway enough to know that that extra charge was absurd and I can’t recall a time I’ve ever been charged extra just because it’s salami! When I mentioned it was something I’ve ordered many times and have never been charged that way, her response was “well I COULD HAVE charged you for a more expensive sandwich”
Even though I was the only customer inside, i was treated like an inconvenience, didn’t get a “thank you” or anything of the sort at the end of the transaction She was very curt.
Hands down one of the worst customer experiences I’ve ever had at a Subway! I won’t be returning to this one to say the least.
Have a better day Sylvia!
Service: 1
What's the point of an online order if you are not going to put them on the rack and people have to stand in line anyway ! Takes away the purpose of online ordering.
They need more staffing clearly. Very slow!!!
Atmosphere: 1
Food: 3
Service: 1
The pretzel was burned and hard. Should have been soft and warm.
Atmosphere: 1
Food: 1
Service: 1
Very good service.
Atmosphere: 5
Food: 5
Service: 5
Had gone to get a sandwich on Oct.16th, the lady at the counter never responded to our greeting or bothered to take our order
Service: 1
I don’t order from this subway that often but every time I have there’s always been an issue. I usually order online and I have found toppings missing, cold subs that should be hot, or my sub swimming in mustard when requested for a small amount. I keep giving chances thinking maybe this one is just an oops and things happen , but it’s every time at this point and it’s super disappointing.
Food: 3
Service: 2
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
Atmosphere: 1
Food: 1
Service: 1
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
Atmosphere: 1
Food: 1
Service: 1
I love subway I'm disappointed in the manager, she has an angry face that can't handle her, she made my sandwich very bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love Subway and have visited many locations. However, this was the worst Subway experience I've ever had. I hope they aren't reusing ingredients. The bread was extremely hard and tasted awful.
I love Subway and have visited many locations. However, this was the worst Subway experience I've ever had. I hope they aren't reusing ingredients. The bread was extremely hard and tasted awful.
Extremely dirty. Trash cans full. The ingredients did not seem fresh at all.
Atmosphere: 1
Food: 1
Service: 1
I did not like the sweet onion sauce with Sriracha in it. Loved the sweet onion by itself. I won't be going back. Ill buy my sweet onion salad dressing and do my sandwich at home.
Food: 3
Service: 5
I put in and order a hour ahead and told them I'll be picking it up at 6:45pm when I arrived they were closed and it clearly said then closed at 7pm
Atmosphere: 1
Food: 1
Service: 1
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