Big Deal Burger
$$ • Burgers, Barbeque
Hours:
2530 Queensgate Dr, Richland
(509) 396-9835
About Big Deal Burger
Big Deal Burger Reviews
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So good! I love the Mac n cheese with meat in top. Just has the bbq sauce today. So yum!
I ordered off the app and then had our food delivered. when it arrived we were missing nearly 1/3 of what we ordered. I called the store and spoke with the manager Rebecca.
let me begin by saying, I am a customer service snob, and it is hard to please me in this area.
Rebecca not only apologized and took full responsibility, she offered to do what she could to make it right! this was enough for me. just to be heard and acknowledged is rare. the next day she replaced...read full review
Ordered delivery tonight. Extremely small portions of meat, everything was very cold, wings were left off the order. Not worth the $50 we spent by any means.
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
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Big Deal Burger offers a clean and welcoming atmosphere, with friendly and attentive service. The food is average, with some dishes falling short of expectations, such as lukewarm temperatures and uneven preparation. However, the restaurant shines on Sundays, when kids eat free, and offers a self-serve ice cream treat. The atmosphere is family-friendly, with a video game machine and a veterans' tribute wall. While some improvements can be made, such as leveling the front doors and adjusting kitchen alarms, Big Deal Burger provides an overall pleasant experience.