Burger King
2501 Queensgate Dr, Richland
(509) 628-9657
Recent Reviews
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Really gone down hill.
Atmosphere: 3
Food: 3
Service: 3
We have ordered here so many times and continue to do so due to its proximity to us, but 5 times out of 10 they will forget something or make our food incorrectly. We typically order 2 16 piece nuggets, and nearly every time we check it in the car and they only give us 1 16 piece. Do they not know how to count? I would understand if it was once or twice but in the year+ that we have been going, they do it VERY consistently. What is even going on in that kitchen? 1 bag is 8 nuggets, so if it's 32? That's four bags. That's not that hard.
Atmosphere: 1
Food: 3
Service: 1
The services were awesome. The food didn't look like the display.
Atmosphere: 4
Food: 4
Service: 5
Still have the climb toys!
Atmosphere: 4
Food: 4
Service: 4
They don't answer the phone, food is quick, play room clearly hasn't been cleaned in a while. We came in on a slow Sunday afternoon.
Atmosphere: 1
Food: 3
Service: 3
Queensgate Richland BK kids area tables are messy and grimy everytime we are there. Bathroom is dirty. Service is regularly short, not warm.
Atmosphere: 2
Food: 2
Service: 2
They charged me extra for food and didn't give me that food. I can't even call and complain because their number is "invalid" .
Atmosphere: 3
Food: 1
Service: 3
Got a pick up order through the app, but ate inside. We arrived before our scheduled pickup, and while our food was ready, it was already cold. The mozzarella sticks were rubbery and the patties were cold in the middle. At least the fries were fresh. We ordered two of the same burger and they were completely different sizes, with different topping amounts. Tables were dirty and covered in trash.
Atmosphere: 3
Food: 1
Service: 5
The wifi was convenient,the service was more than one would ask,of a place serving so many,so often,the surroundings were a pleasant sensible occurrence,in a day of long hard travels.Definately,a place one will see again.
Atmosphere: 5
Food: 5
Service: 5
It's one of the last places to have an indoor playset for kids!! The only reason I come here is for my kids! And they talk about the playset all day! This place wouldn't be fun if the playset were gone.
Kid-friendliness: Keep the playset open!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is always great at this location.
I order through the app and the food is always hot.
Atmosphere: 5
Food: 5
Service: 5
Chose this place to meet a online buyer. They did not. I have any problems with me doing my sale of Pokémon cards out on the table without purchasing. First of course we went outside. Said goodbyes I put my stuff in the truck and came back in to purchase food. They didn't say anything to me.Wonderful service, wonderful people.The girl at the counter was extremely nice.I would definitely visit this burger king again
Atmosphere: 5
Food: 5
Service: 5
It's a nice, clean burger king. Fast service and friendly people
Atmosphere: 5
Food: 5
Service: 5
It's ok
Atmosphere: 4
Food: 4
Service: 4
Whopper jr is so small . Tiny piece of meat and to much bun .
Atmosphere: 4
Food: 4
Service: 5
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