Burger King

2501 Queensgate Dr, Richland
(509) 628-9658

Recent Reviews

Rowdy Neuman

Great food at a good price. The fries are my favorite and the Whopper trumps the Big Mac. The service at this location is always great!

Atmosphere: 5

Food: 5

Service: 5

Yoko Aenu

I wouldn't rate on food because you get what you expect from BurgerKing, and so far haven't served with uncooked burgers or cold fries. This place is kept clean which I like, when we came few weeks of not coming here, I noticed they cleaned the insides of the play equipment. I love bringing my kids to BurgerKing :)

Atmosphere: 5

Service: 5

Matthew Hernandez

Customer service 0/10 very subparQuality of food 10/10Will continue to

Atmosphere: 1

Food: 5

Service: 1

Arthurgilead

Person working the drive thru did everything she could to rush us through out order and when we told her we needed a second we were given attitude. Then when we resumed ordering she paused as though we hadn’t said anything the proceeded with “oh are you ready to order now” in the drive thru at 6:26pm 12/29/2023

Atmosphere: 1

Food: 2

Service: 1

Josh Fromm

Melts are exactly what you look like you're trying to sell. What I got was not a melt.

Atmosphere: 1

Food: 1

Service: 3

Gisela Reyes

Worst experience so far. I myself work in a fast food job and have never treated any of my customers like this. I went to simply get a hamburger and the employee at the window didn’t bother to great me. As I proceeded to say my order and would just hear silence. Then at the window I had asked for some sauce and he just rolled his eyes. This short interaction I was given attitude the whole time. I understand it’s a fast food is very frustrating workspace but you don’t have to take it out on the customers. Also I was driving away he just stuck out his head out the window as if he wanted to argue. I wish I would’ve gotten his name. This behavior should not be happening.

Atmosphere: 1

Food: 1

Service: 1

Owen Childers

Cheap food, you get what you want for what you paid.

Atmosphere: 2

Food: 2

Service: 2

Dianna Fox

Some employees are great.

Steven S.

Well to name a few bad things the location seemed understaffed...the food was sloppy a lot of the order was made incorrectly. The staff did not say thank you or were friendly all too much there were no cars behind us and they still tried to rush us out of there...plus we had 6 orders and not one napkin or packet of ketchup even when we asked for them

Melanie Constance

Went there to get some Whoppers and their play place opened back up, so I took my kids to go play on a rainy day. The play area was so nasty and not cleaned. The windows on the play place was covered in hand prints, grease, and there was bits of food in there. I didn’t let my kids stay and play. I understand that people’s kids are not your responsibility, but don’t open the play area back up if you don’t have the crew to clean it.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: 12 PC Chicken Fries

Brian Curtis

Nice clean burgwr king. It has a play area, so that is nice for kids. Food was good.Kid-friendliness: There is a kids play area.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Onion Rings

Jlsa

Like honestly you guys , what is up with with the customer service at this location, why is it so hard for the workers who are interacting with the customers give such a bad attitude and bad energy , like the only reason I came to get food here was because Taco Bell drive way was closed off , like this location needs to be re-educated on customer service . The guy was so obnoxious and had this get you mr stuff and get out , like this is not cool at all it makes me sad guys.Vegetarian options: The menu was good , just the customer service was sickening.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Impossible Burger

John Major

Food and service is always awful here ?

Atmosphere: 1

Food: 1

Service: 1

C H

I was standing there for 10 minutes and they didn’t even look at me! I had to say Hello 3 times 1 ft away from them. Im convinced if I would have stood their the entire day they wouldn’t have ever asked.

Service: 1

Karen Miller

One of the worst fast food in tri cities the manager was very rude and wanted us to order right away when we wanted to look at menu he was like you guys gonna order or what and the employee did not want us being there they kept on waking to the back and talking . what a trash place won’t be coming back !

Atmosphere: 1

Food: 1

Service: 1

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