Dairy Queen Grill & Chill
1313 Jadwin Ave, Richland
(509) 946-9011
Recent Reviews
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Great service, but they use their gloves to accept money and then handle food with the same gloves. Then repeated it again with the next customers. Please learn proper glove use! Thanks
Always go here to this location because of the friendly service. One time the app wasn’t working with scanning it, but they still did the deal I got off rewards from the app. Love the reward system for the app. Service is great here, never really had any complaints
Atmosphere: 4
Food: 4
Service: 4
Ordered for curbside pickup. Was told we could go through the drive through when the person came out with food. Why would you go through the drive through and wait in line? Defeats the purpose. Training moment… They didn’t bring all of our food out with them so we had to go in. Yeah, not doing that again.
Atmosphere: 2
Food: 4
Service: 1
I love Dairy Queen, but the last time I went it was terrible. I work in food service myself so most of the time I understand if they get something wrong. I had two chicken baskets and a basket of cheese curds, I had ordered extra toast on one of them but when the food was brought out I had received no extra toast, I went up and got it from them when I asked where it was then after sitting down, I realized they had not given me any fries for both orders, so I had to go up and ask for my fries right after asking for the toast, I’m pretty sure the cashier rolled her eyes at me. The toast was also incredibly stale, I think this was the worst experience I’ve had at dq and if I could refund it I would.
Atmosphere: 1
Food: 1
Service: 2
The best soft serve ice cream in Richland.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait
Scott at the drive through window had the most amazing customer service. When he first opened the window I immediately felt such a peaceful vibe then when he went above and beyond with his customer service I just knew I had to write a review and just thank yall for hiring people like him. He was such a sweetheart and made my night ty Scott! 5:45pm 10/3/24 was the shift
Atmosphere: 5
Food: 5
Service: 5
DQ Blizzards are made with corn syrup and are probably bad for you. Yet, they taste delicious. It's a treat every few months or so.
Service: 4
General atmosphere was nice though they seemed very disorganized and it took a long time to get French fries.
Atmosphere: 5
Food: 5
Service: 3
Burgers ? and blizzards are excellent ? ? ?.
Atmosphere: 5
Food: 4
Service: 5
Good is delicious, peanut buster parfait and the banana spilt are my favorite! Atmosphere is nice just a little to busy for my liking.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
flame grilled cheeseburger add freshly made fries, delicious
Kid-friendliness: Thinking so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Service was great, the place was clean.
The food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
We ordered from Uber and we did not get our small blizzard called the store they told us to call Uber and they would write it down. They never asked our name or what type of blizzard. The sad thing is food was great but they did not even check to see if they forgot it and was there fault or Uber. Uber gave us a $1.25 back onto there acct. The small blizzard was over $6. I am mad at both Uber and DQ what happened to customer service?
Atmosphere: 1
Food: 5
Service: 2
First DQ that made my Blizzard spot on. Loved the way it was made. The cashier was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Baskets
It's a DQ. It's just like the rest of them. But I do fairly consistently come for ice cream or blizzard, and It's never disappointed so far
Atmosphere: 2
Food: 5
Service: 4
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