Dairy Queen Grill & Chill
1313 Jadwin Ave, Richland
(509) 946-9011
Recent Reviews
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I had come home after a long hot day of work out in 95+ degree weather when I told my boyfriend “you know what sounds good? A blizzard.” Let’s be honest ice cream after a hot day is usually the best but for me this time it wasn’t. I had ordered a M&M blizzard with extra M&M’s. Now your thinking well okay “extra” is kind of a picky thing to ask for and maybe so…the thing is, is I had pulled out of the drive thru and parked to eat it and when I went to take a bite not only was it an ice cream soup but literally no M&M’s. I kid you not, then I swirled the spoon around in it to see maybe there’s a bunch at the bottom but there wasn’t anything but vanilla. My boyfriend went in to talk to them because he had the same problem, there was no Oreos or cookie dough bits so he went to see about how to fix the problem, and they refused him any service because we hadn’t gotten a receipt. They never asked if we’d like one nor even tried handing one to us. That’s setting a customer up for failure. So long story short a good waste of $20 :/
Atmosphere: 1
Food: 1
Service: 1
Ordered the #8 (Flamethrower combo), came back home to find they rang me in an original cheesburger instead. I still ate it, cause I paid for it and was hungry, but was really looking forward to the flamethrower.
Atmosphere: 5
Food: 3
Service: 3
Yes, it's a fast food place but it is usually quite clean, the people are ALWAYS friendly, the prices are at least as reasonable as anywhere else and for fast food, it's actually pretty good. We usually get the chicken strips and I have never had a bad one. The burgers are fine too. We also like that they keep onion rings on the menu because sometimes you just don't feel like fries.
We've been there dozens of times and will go back any time we're in the area and looking for a decent fast food meal in a clean and friendly place.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger, Chicken Strip Baskets, Onion Rings
Best Dairy Queen on the West Coast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait
Going to have to stop going to DQ all together I think. Got a blizzard today and only the 1st inch was mixed with ingredients and not even the right ingredients... the rest is all unmixed ice cream. If I wanted a plain ice cream I'd go to the store... seems to be happening more and more. Can't be this difficult to mix ice-cream...
Atmosphere: 1
Food: 1
Service: 1
Worst experience I’ve had. Kid was making blizzards and decided he was more worried about other things before he made mine. Filled the cups all at once but once he was getting to mine he started running around doing other things. By the time this over gal did it, no kidding at least 10 min I had a blizzard soup. Thanks. Had to run to an appointment otherwise I would’ve asked for a new one. Didn’t have another 20 min to wait.
Atmosphere: 1
Food: 1
Service: 1
There wasn't an option for 2 or 3 chicken strips, only 4 or 8. I've ordered them before with 2 or 3, and it was plenty to fill me up . The gravy didn't have the same flavor as it usually does. It seemed diluted. The chicken had a great flavor as always but the pieces were smaller. I feel like it was the same amount of food but served as 4 small pieces rather than 2 or 3 regular size, so they could charge $3 more, $8.49 and I did not eat the fries because they looked like they had been sitting awhile.
Atmosphere: 5
Food: 3
Service: 5
What can i say? Its dairy queen, i love their chicken strip baskets and love their blizzards
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Baskets
The BLIZZY'S are out of this world bussin'. The Smores one is to die for. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
It's an older DQ. Still has the good ice.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This location has held up a quality standard throughout the years, and is a consistent Dairy Queen that the wife and I frequent. Always has decent service, and we've never had an issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Chicken Strip Baskets, Smores Blizzard as a Milkshake
We are on the app. One of the foods was missing but we were able to get it with no problem. I enjoyed the lunch. It was a calm, quiet day so we decided to stay inside to eat I appreciated that they had handicap accessible seating.
The food tasted delicious. It was hot. I always go for their cheeseburgers And hot first Sunday. I love the fact that they have Pepsi products. The staff were polite and friendly
Slowest service
I was graced with the magnificent opportunity to indulge in the most scrumptious delicacies I have ever tasted. The mouth watering chillingly cold blizzard was most delectable. But the best part? Anson b( I don't think I spelled it right). Never before have I been blessed with such a incredibly kind, joyful, beautiful, and generous worker at a fast food establishment. As a certified bigback and fast food frequenter, I whole heartedly approve of this fine young man's service. Performance like this should be commened by Donald J Trump himself. I would vote this man as the new pope. I would not only approve of, but encourage this man to date my daughter if I had one. GIVE THIS MAN A RAISE AND PROMOTION! HE SHOULD OWN THE COMPANY! GOD BLESS ANSON!!!
Atmosphere: 5
Food: 5
Service: 5
My cheeseburger bun was really soggy. And my chicken tenders were super small
Atmosphere: 4
Food: 1
Service: 4
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