Five Guys

2671 Queensgate Dr, Richland
(509) 572-3434

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Recent Reviews

They had their soda machines out of order, customers have to buy bottled sodas at a higher price. Business 101, when you have a malfunction in your business you compensate the customer that stick with you, for them you lower the product a your real cost or lower, you lost couple of dollars not your customer, remember the one who stick with you when your business was malfunctining.
We love five guys, only reason I’m doing 4 stars is because in one our orders they forgot our fries imagine how sad we were to have burgers with no fries?? That’s like Wingstop forgetting the ranch??
We had it delivered so there was nothing we could do.

I called the restaurant for our missing fries and the worker said he’d let his manager know and that the manager would call me back. It’s been like probably 2-3 months now and still no call 😆...
These employees work and they work hard. You can see the determination on this one's face in particular. Next time I'm in I'm going to ask for his name. Watch him out there he's electric. I don't know what it is, but when this guy is working I feel like tipping a little extra.

-1 star to the atmosphere for music. These songs are way too repetitive

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