McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2751 Queensgate Dr, Richland
(509) 628-9410
About McDonald's
Customers' Favorites
McDonald's Reviews
On the evening of July 26th my wife and I were given the worst treatment we have ever witnessed at a McDonald's store. We had previously been here and were given a wrong order. When we tried to have them honor the mistake they had made a manager was very rude and very passive aggressive towards my wife. They wouldn't honor it no matter what we told them but we still ordered food. When we got home with today's order we were once again given the wrong order. They forgot to give...read full review
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
McDonald's is a busy place where mistakes can happen, like forgetting fry orders or not filling McFlurries fully. However, this specific location has improved over time. Customers recommend checking your order before leaving. Despite these issues, the restaurant is considered great overall. The staff is friendly, and the food offers better value than many other options for those with busy morning routines. The restaurant is usually clean and fresh, and employees like Gracee go the extra mile to help customers, even when busy. However, some customers have experienced issues such as cold fries or stale meat on their burger, and occasionally orders are made in advance and not refreshed, leading to lukewarm food. For those following low-carb diets, options might be limited, as some items like grilled chicken wraps have been removed. Despite some drawbacks, McDonald's remains a quick choice for people in a hurry.