The food was good, the service is decent and the cleanliness is alright. Some of the prep cooks need to change their gloves more often when handling different foods or use the utensils so they don't cross contaminated the ingredients.
Erika Doyle
Super fast.
alicia hines
Really disappointed because I doordashed and the pizza wasn't cooked, everything was raw... I asked for extra crispy too... this is not ok. First time doordashing mod. NEVER AGAIN!
Dana Rimpler
Someone needs to educate the staff at both Richland Queensgate and pasco about food handling, cleanliness and changing gloves. The prep area was nasty and there were hardly any vegetables and meat in the bins. They were running back and forth trying to find toppings. Never once was the gloves changed while we were standing in line by any staff making pizza. They were touching dirty dishes, garbage, money, register, and then made the pizza! Ugh🤮 I seen the main lady put olive oil on a mod pizza dough and rub it in with the palm of her glove after touching dirty things. They are going to get someone sick. We left without ordering. It was gross. Clean up your workstations. There shouldn’t be food everywhere except in the bins where it should be
Sheryl Gross
Always enjoy the pizza here! Staff and services also very friendly.
Terrell Ross
Good pizza that you get to customize. That's a win.
Sarah Barnes
Rather inconsistent. December experience- lots of staff standing around - slow service - dirty tables everywhere. But the concept is great and the one employee who was actually working (instead of gossiping) was friendly and certainly trying.
Atmosphere: 2
Food: 3
Service: 3
Jerrod Sessler
Who doesn’t love making it your way?
Atmosphere: 5
Food: 5
Service: 5
Jacob Terry
They made my pizza
Atmosphere: 5
Food: 5
Service: 5
Danielle Persinger
Great food and great employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza, Build Your Own Pizza, No Name Cake
Zachary at Mod pizza here was amazing! He was so attentive and helpful and so generous with the toppings! He was so patient with my orders and super kind. I really hope his bosses acknowledge him! He's amazing! I really appreciate it!
Megan McManus
This review is a little late but better late than never. I have lived in Richland for 10 years now and was happy to find Mod Pizza several years ago. I am a bit of a pizza snob and have been a fan of Roundtable pizza for my entire life. However, lately they have priced themselves out of the market. I was super happy to find such a gem of a restaurant with friendly people, amazing ingredients, and a really fair price. Since then MOD has become my go-to pizza place. Anyway, I m used to long lead times and so on Halloween I ordered a couple of pizzas early to pick up around 4:00 PM to avoid the rush and prior to the trick or treaters showing up. I was surprised to see that the place was not as busy as expected and my order was ready ahead of time. The folks working were so polite and welcoming as usual and I hope this restaurant stays around for a long time. I have a few things I like to hope are around the places I move to and MOD is definitely one of those!
Atmosphere: 3
Food: 5
Service: 5
Edward Wink
The food is pretty much what you make it. The toppings appear fresh. Be sure to ask for the top cheese or you won't get it standard.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
MJ Ponte
I order from doordash frequently. The order is packed well, and sealed for safety. The order comes fairly quickly, and exactly as ordered.
The pizza itself is delicious, and the thin crust is perfect. I order the dairy-free cheese, which melts well and tastes like the real thing. The balsamic fog glaze is unique and tangy, arguably the best thing on the menu.
Vegetarian options: Dairy and meet free options available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Build Your Own Pizza
maria flores
I love this place; it's one of my favorite places to eat. The pizza is fresh and yummy ?
The food was good, the service is decent and the cleanliness is alright. Some of the prep cooks need to change their gloves more often when handling different foods or use the utensils so they don't cross contaminated the ingredients.
Super fast.
Really disappointed because I doordashed and the pizza wasn't cooked, everything was raw... I asked for extra crispy too... this is not ok.
First time doordashing mod.
NEVER AGAIN!
Someone needs to educate the staff at both Richland Queensgate and pasco about food handling, cleanliness and changing gloves. The prep area was nasty and there were hardly any vegetables and meat in the bins. They were running back and forth trying to find toppings. Never once was the gloves changed while we were standing in line by any staff making pizza. They were touching dirty dishes, garbage, money, register, and then made the pizza! Ugh🤮 I seen the main lady put olive oil on a mod pizza dough and rub it in with the palm of her glove after touching dirty things. They are going to get someone sick. We left without ordering. It was gross. Clean up your workstations. There shouldn’t be food everywhere except in the bins where it should be
Always enjoy the pizza here! Staff and services also very friendly.
Good pizza that you get to customize. That's a win.
Rather inconsistent. December experience- lots of staff standing around - slow service - dirty tables everywhere. But the concept is great and the one employee who was actually working (instead of gossiping) was friendly and certainly trying.
Atmosphere: 2
Food: 3
Service: 3
Who doesn’t love making it your way?
Atmosphere: 5
Food: 5
Service: 5
They made my pizza
Atmosphere: 5
Food: 5
Service: 5
Great food and great employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza, Build Your Own Pizza, No Name Cake
Restaurantji Recommends
Zachary at Mod pizza here was amazing! He was so attentive and helpful and so generous with the toppings! He was so patient with my orders and super kind. I really hope his bosses acknowledge him! He's amazing! I really appreciate it!
This review is a little late but better late than never.
I have lived in Richland for 10 years now and was happy to find Mod Pizza several years ago.
I am a bit of a pizza snob and have been a fan of Roundtable pizza for my entire life. However, lately they have priced themselves out of the market.
I was super happy to find such a gem of a restaurant with friendly people, amazing ingredients, and a really fair price.
Since then MOD has become my go-to pizza place.
Anyway, I m used to long lead times and so on Halloween I ordered a couple of pizzas early to pick up around 4:00 PM to avoid the rush and prior to the trick or treaters showing up.
I was surprised to see that the place was not as busy as expected and my order was ready ahead of time.
The folks working were so polite and welcoming as usual and I hope this restaurant stays around for a long time.
I have a few things I like to hope are around the places I move to and MOD is definitely one of those!
Atmosphere: 3
Food: 5
Service: 5
The food is pretty much what you make it. The toppings appear fresh. Be sure to ask for the top cheese or you won't get it standard.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
I order from doordash frequently. The order is packed well, and sealed for safety. The order comes fairly quickly, and exactly as ordered.
The pizza itself is delicious, and the thin crust is perfect. I order the dairy-free cheese, which melts well and tastes like the real thing. The balsamic fog glaze is unique and tangy, arguably the best thing on the menu.
Vegetarian options: Dairy and meet free options available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Build Your Own Pizza
I love this place; it's one of my favorite places to eat. The pizza is fresh and yummy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
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