Panera Bread
2768 Duportail St, Richland
(509) 491-6027
Recent Reviews
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Soup and sandwich. What more could you want on a cold and blisters day? Yup, some tasty bread to dip in that soup!
Atmosphere: 5
Food: 5
Service: 5
Food is decent but prices are high and wait times are a little ridiculous. Every time I’ve gone I’ve had to wait 20+ minutes to get my order.
Atmosphere: 2
Food: 3
Service: 1
A girl named Page help my family and I. I have a lot of patience normally but she was more concerned about her friends then us. She was also making fun of my bf's mom when she asked questions. Very immature. The fact that this is allowed isn't a very good business image.
Atmosphere: 1
Service: 1
Love their seasonal drinks
Atmosphere: 5
Food: 5
Service: 5
Typical Penera experience. Hard bread and mediocre soups.
Atmosphere: 4
Food: 3
Service: 3
Waited 25 mins in line for them to mess up my order for the 5th time now. Wouldn't care if it is once in a while but this is a recurring problem. Terrible service.
Atmosphere: 2
Food: 3
Service: 1
Very nice and newer location.
Atmosphere: 5
Food: 5
Service: 5
Great food and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Like food, go back for chicken soup--not enough for the price. But today, 2nd time, I confirm my order before I leave and both times the scone is left out. I would go back and complain but disabled and wiped out today--thus the drive thru. Tired of paying for something I dont get....
I should have 2 scones on credit now!!!!! smh
Atmosphere: 3
Food: 4
Service: 2
Love their breakfast and lunch options but their salads have been a joke. Paid 7 plus tax for 2 pieces of salami cut in half.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Good healthy food
Atmosphere: 5
Food: 5
Service: 5
The workers don’t have basic customer service skills and when I came up to ask for something, they looked at me like I was interrupting their flirting session
Atmosphere: 1
Food: 4
Service: 1
We really like eating at this restaurant The tomato soup is really good.
Atmosphere: 4
Food: 5
Service: 5
My order ahead experience was terrible! So I received an email saying my order was ready. When I arrived to the pickup area my food wasn’t there, I asked the employee what happened to my food and she said “Oh” she didn’t anything else but “Oh” so I waited for about 2 more minutes and I asked again (this time she replied), “we’re still working on your order give us about 5 minutes”, this lady was already giving me a rude attitude. They obviously weren’t even working on my order. I ordered 3 sandwiches and a soup and they messed up my order. Only a suggestion, if you’re not happy with your job, it’s time to try a different place to work at!
Atmosphere: 2
Food: 3
Service: 2
You need some people out in the lobby to help customers work the kiosks. They were not easy to use and No one to help us. The food was good though.
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