Papa Johns Pizza

2187 Van Giesen St, Richland
(509) 943-2020

Recent Reviews

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Steve Hefferan

They were very good about a refund on a crappy Pizza it wasn't their fault it was a pizza offered by corporate that is already being removed

Atmosphere: 3

Food: 4

Service: 5

Manish Sharma

While the staff is amazing, the pizza quality has deprecated over time!

Atmosphere: 5

Food: 2

Service: 5

Rebecca

Nice place and people

Atmosphere: 5

Food: 5

Service: 5

Beagle princess Brehm

the pizza was great fresh ingredients nice and, fresh. the service was very awesome within 15 minutes. I would order there in a minute if was wanting pizza.

Atmosphere: 5

Food: 5

Service: 5

Mike Burns

I cal in like paying phone bill from a person who doesn't understand anything and hang up, I think phone number and call back and get the five stars plus five for the young lady who fixed the bill correctly and number, address, extremely had pleasant voice dealt with all and would higher her for her performance than order another pizza for awhile,8-8,7,9pm,driver on time,tip after 50$ pizza is y no more pizza,tip, should be split, my brother and wife plus friends were managing stores, keep cooking, burgers suck too,, cook💯no taco pizza or what asked 💲 never know sardines 😜💲

Atmosphere: 1

Food: 2

Service: 5

Andres Montero

It's papa John's. Better ingredients, better pizza. Honestly, I do love this pizza. The dough just tastes better, and I love the garlic sauce and side pepper!

Atmosphere: 4

Food: 5

Service: 5

WAW Wolve

Great service but I found a long black hair on my pizza and no one in my house has black hair. So make sure your employees are wearing hairnets

Food: 1

Service: 5

Marcella Villa

Worst pizza ever had. Double pepperoni with Alfredo sauce. Order lady rude and disrespectful

Food: 1

Service: 1

Karen Gribble

Had Hawaiian pizza . It was delicious . Would order from there again.

Atmosphere: 5

Food: 5

Service: 5

Shawn Pack

The staff are always great when I pick up my carryout orders.

Atmosphere: 5

Food: 5

Service: 5

Jeff Suire

The employees are always super nice here even if I have to wait long

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extra Large New York Style Pizza

Alex Linde

Takes an hour to get deliveries with door dash. I won’t be ordering from them anymore. Dasher took another delivery before delivering to me. Can’t even take my tip back since had to prepay.

Food: 4

Service: 1

Vic Smith (Startrekker2001)

I ordered the all meat pizza on line and paid on line at 4:07 PM. I arrived at 4:19 PM. The pizza was boxed and on the shelf when I arrived. There was one lady on duty. I didn’t notice any fixings out. I picked up the order and went home. The pizza was barely warm and the taste was nowhere near the quality I expected from Papa John’s. I ate two of the slices because I was very hungry. Later, thinking about what I observed, the temperature and taste of the pizza I concluded that the pizza had to have been cooked much earlier. Later I called the restaurant and complained about the pizza. I was given credit in my account.

I will use the credit for my next order and verify the quality before I take it home and that will be the last time I order from Papa John’s. This was inexcusable. I am so sorry because I have used that establishment in the past but no more.

Atmosphere: 1

Food: 1

Service: 1

Brissor

If you’re going to spend $25 on pizza you would hope it would still be hot and fresh tasting when it arrived.
Our delivery driver gave no smile, did not have the pizza in the warming bag, and the pizza is lukewarm and my children won’t eat it. Unable to drive to the store to grab a new one so now
We are feeding the garbage can our $25 pizza.

Not happy with this particular store.

Atmosphere: 2

Food: 2

Service: 2

Taylor Brown

Good pizza but a 6 dollar delivery charge is a bit excessive these days when the "store" isn't doing the delivery, I'd tip your drivers more if the delivery charge wasn't so high, you're just taking away from your own employees. Absolutely ridiculous to be $6.

Atmosphere: 4

Food: 4

Service: 4

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