Wake Up Call - Steptoe

9025 N Steptoe St, Richland
(509) 473-9534

Recent Reviews

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Nicole Boyer

I enjoy wake up call in general. Unfortunately this location does not make fresh shots of coffee in their lattes. I have to go out of my way to another location. They are a quick line for this reason, so I see why they do it. The pre made coffee shots just are not as good.

Atmosphere: 3

Service: 3

Nick Orosco

If I could give this place one star I would went to a different location and got a flat mad Hatter on my wedding day so I had my brother-in-law go back to the closest location and exchange it for a new one. He tells me they made him pay for a new one and took the flat drink away from him

Mary Martin

My most favorite place to go!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg Burrito

Karen Roberts

Rude and non listening to orders

Laura Blomberg

They always do it right!

Atmosphere: 5

Food: 5

Service: 5

Taylor Newton

I've stopped there multiple times for coffee after work, arrived at about 630pm and they don't close until 7 but everytime I've gone their coffee var is shut down at 630 so even tho they're open they won't serve coffee.

Atmosphere: 1

Food: 3

Service: 1

Preston Hall

The people here are so nice, they go above and beyond for their costumers and they are willing to help with everything!

Atmosphere: 5

Service: 5

Jake Myers

I have door dashed my drink a few times and it has been wrong every time. Today I actually drove it back and the girl who helped me was so rude about it. I understand people have bad days but there is no need to argue with your customers about why it isn’t your problem that their drink was wrong.
She also made my drink wrong again. Can’t say I’ll be door dashing or even driving through anymore.

Atmosphere: 1

Food: 1

Service: 1

Terrah Stock

Friendly barista, but my $8 spiced chai latte was so bitter I tossed it. I’ll stick to The Coffee Bean on GWW - perfect every time!

Tsadhe Ingram

Love this place
However the hours need to be changed on Google.
I went at 6am on a Sunday and they were closed.

Elsa O'Neill

Went up to the walk up window with a huge order while they were super slammed. Both of the women who were working were incredibly kind, patient and understanding. They were working incredibly quickly and still had time for questions! So happy with my drinks and service thank you!!

Atmosphere: 5

Food: 5

Service: 5

Holly Dallaire

Super friendly staff.Every time I come, they know my drink. They have it ready for me.Always smiling and always willing to make someone's day better.

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Nava

They are always so energetic and kind we always enjoy going there

Atmosphere: 5

Service: 5

Zack Gan

Do not go here! They have messed up on every drink I have ordered. When you try to call the corporate office, it keeps ringing and they never answer their phone or return my voicemails.

Atmosphere: 1

Food: 1

Service: 1

Stace P

I would really appreciate my madhatter to not be shaken to the point where the bubbles go flat. This has happened more than once already. Just let the customers gently stir it with their straws.

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