Starbucks

1745 George Washington Way, Richland
(509) 943-0820

Recent Reviews

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Arianne Likens

Went in to grab a drink with my husband before an appointment I had and the place was dirty and it took well over 20 minutes to get 2 drinks and 2 food items. One employee was standing and having a casual conversation about her day with someone while everyone around her was running around trying to get things done. If everyone was actually pulling their weight my drink might have been done in a timely manner. My bagel was cold by the time I got it and I had to ask for the cream cheese I paid for and my husband food was still cold in the middle. I won’t be going back to this location which is a shame given that it’s the closest one to me. Do better Starbucks

Atmosphere: 1

Food: 1

Service: 1

Sabrina Polat

Empty lobby, one person tending to the drive thru and stood at the counter to order and was ignored for 5 minutes, no greeting, no I'll be with you in a moment. Almost just left. The one lady looked at me a few times but apparently doesn't greet customers.

Mallory Sletner

Unfortunately was just treated very poorly this morning. Starbucks, please do better with your hiring!

Atmosphere: 1

Food: 1

Service: 1

Jon Cates

They need to show there dashers the same respect and consideration they do everyone else someone orders in the drive through there order isn't gonna be ready so don't tell me and my two yr old I can't get my doordash order through drive through because it might not be ready yet it should be same priority as everyone else or don't have your store doing doordash

M

Clean and roomy, nice place to sit and chat awhile.

David Mordue

Love this new location, the staff and the manager are always pleasant even in the busiest toughest days. Good people here will help you have a good start to your day.

Atmosphere: 5

Food: 5

Service: 5

Pearla

My and my husband went to get a drink and his order was correct and so was mine the issue was they put more than half of ice in the cup, I couldn’t even mix the drink because there was so much ice and when I called the “supervisor” Jonathan was extremely rude arguing with me telling me “No I watched the drink get made” over and over and i didn’t even ask for a whole new drink I simply asked for a discount since I had already got to my hotel , his attitude was absolutely disgusting and in the end the only thing he told me to do was call customer service AND He never not once smiled . I’ve been here 3 times and each time I never had an issue until I met him . Such gross behavior for a “supervisor”

Atmosphere: 1

Food: 5

Service: 1

Jessica Ramos

Beautiful store!

Atmosphere: 5

Food: 5

Service: 5

Christine Merritt

Beautiful new store with an amazing team!

Atmosphere: 5

Food: 5

Service: 5

justin time

An improvement over the old store that had no drive-thru. Great coffee and great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Jordan Schilling

Great new store and love the addition of the drive thru!!

Atmosphere: 5

Food: 5

Service: 5

Ariel N

Love this Starbucks and how big and pretty the new store is. Staff is super friendly. Fast service and great drinks!

Atmosphere: 5

Food: 5

Service: 5

Gabriel Keller

Love the new store.

Atmosphere: 5

Food: 5

Service: 5

Fancy Gioeli

Amazing store, great Baristas!

Atmosphere: 5

Food: 5

Service: 5

Jan Peterson

What an amazing Starbucks moment. This store is brand new and it is beautiful. The staff is so friendly and my drink was PERFECT! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

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