Subway
1824 George Washington Way, Richland
(509) 943-2507
Recent Reviews
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Everytime I order online, this location messes up my sub. Tonight the cheese was missing. Last time the bread was burnt so bad on one end it was inedible. Time before that it was the wrong bread. I guess I'll stop ordering subway from this location 🫤
Atmosphere: 2
Food: 2
Service: 1
I got a footlong blt, which comes with 4 thinly sliced pieces of bacon. Side by side, they barely equal half the width of the bread. Subway has become too expensive for how little you're offered on some sandwiches.
Vegetarian options: They offer salads and you can get meat/dairy free sandwiches and wraps.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cookies
Terrible service today. We ordered online and they had no record of our order when we got there at the appointed time. They made our order….SLOWLY. Then, when I asked for a girl for my salad it was a major inconvenience. Then I asked for the two foot long sandwhiches to be cut in half and you would think I had asked them to remake everything??! So sorry to inconvenience you Mr. Assistant Manager.
3 workers and all seemed more concerned with doing online orders than the people in line In person. Watched as everyone in line was just ignored while they did online orders
Atmosphere: 1
Food: 2
Service: 1
Workers do not read special options and completely saturated the bread with oil until it was a mushy disgusting mass
Food: 2
Service: 1
Lovw their drive thru!!!! Staff is always so polite.
Atmosphere: 5
Food: 5
Service: 5
It took more than 10 minutes for the staff to get ready to take my order, and then when she did she gave me attitude the whole time. The sandwich was terribly made. She did not put a napkin in the bag and when I asked, I was yelled at for not knowing where the napkins were, all in all, I just had an awful experience. If I could give zero star I would.
Best Ever Today :)
Vegetarian options: Ask and they will let you know
Dietary restrictions: Ask and they will let you know
Parking: A+ Today
Kid-friendliness: A+ Today
Play toys outside :)
Wheelchair accessibility: Seems fine
Ask if you have any question
They will help if they can
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Vitamin Water xxx, Cookies
Just went in there about 15 minutes ago. Did an online order. The sandwiches they gave us were nothing near what we ordered. I tried calling & it just keeps answering & hanging up.
Atmosphere: 3
Food: 2
Service: 2
Ok subway.
Vegetarian options: Ok
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Went in for a sandwich today, and was helped by Hope! Such a sweet girl! Amazing customer service!! Very pleased with how quickly my sandwich was made!☺️
Atmosphere: 5
Food: 5
Service: 5
Hope has outstanding customer service! Some of the people working there are so rude every time I come but she just kind and respectful!
Atmosphere: 5
Food: 5
Service: 5
Hope always makes my sandwiches to perfection she’s always so kind and efficient I don’t usually write reviews but I had to let you guys know!
Atmosphere: 5
Food: 5
Service: 5
I went there today with my sister and ordered two Subway sandwiches, and the girl that was Cashing out was very, very rude and really gave me attitude today as well as my sister because the payment wasn’t going through even though I had money on my Debit card I had plenty of money on my debit card to pay for it and after I told the girl it’s not going through her exact words to me and my sister were don’t you have any other money besides on the card and I said no she was very rude about it, too. Very extremely rude, I told the girl I was very very nice to her. She embarrassed me in front of two other customers and they were looking at my sister and I I told the girl very nicely. I have plenty enough money on my debit card. It should go through. I said I don’t carry cash. I’m sorry I haven’t in years and all she told me was well if you don’t have any other payment, then you can leave very Rude I will never be going there again. You have permanently lost two customers because of the way your employee treated my sister and I today that was definitely uncalled for an unprofessional.
Made a Uber eats order of 6 sandwiches with no issues and was ready when I arrived. Super smooth pickup.I ordered one sandwich in the store at a separate time and the amount of meat was super small, and didn't even reach the end of the bread. Seems inconsistent with my earlier order here, and at many other subway locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
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