Wendy's
930 George Washington Way, Richland
(509) 943-1018
Recent Reviews
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The bathrooms have a fly infestation problem
Atmosphere: 1
Food: 3
Service: 4
They forgot everything straws, napkins, frosty, wrong hamburger.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Dave's Double
So I go into Wendy’s to get the son of a bacon burger for 3$ on the 17th when the sale was over on the 16th so I was already disappointed. I decided to go with the six dollar double stack biggie bag. Nothing special just completely regular and waited 15 minutes in the lobby before I finally asked where my meal was, and it had been sitting on the counter, waiting to be backed up for who knows how long so I ask for my money back and they tell me that my refund won’t come back to me for three days after it took four of them to figure out how to even refund me on the register worst experience I’ve had at Wendy’s yet
Atmosphere: 1
Food: 3
Service: 1
Biggie bags are awesome for kids who can't decide nuggets or burger- they get both, fries, and a drink.
Atmosphere: 4
Food: 4
Service: 4
I went here and they didn't give me one of my food items, I called when I got home and told them and "the manager" that I talked to said he was going to send me a certificate for a meal, well it's been a month now and I still haven't seen that certificate.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: It doesn't show in their drive up menu but you are still able to order 4 for $4 perfect for bigger kids!
Food: 4
Service: 4
Recommended dishes: Crispy Chicken blt, Dave's, Fries, Dave's Double, Jr Bacon Cheeseburger
Apparently it's 20 minutes to cook a chicken breakfast sandwich here. That's all I ordered, but in that time since I ordered three other vehicles have gotten their food and left.
My food was cold. I never got a receipt qnd I was in line for at least 10 minutes! Don't go here after 9pm
Atmosphere: 1
Food: 1
Service: 3
Not as good as they use to be. To expensive like all the rest.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Baconator
Parking: Both sides of the building has parking spots.
Wheelchair accessibility: There's a ramp at the back-ish side of the building that leads to the front door. Isn't a far distance to the door from the back either.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt, Classic Chocolate Frosty, Jr Cheeseburger – 4 for 4 Meal, Chili
Restaurantji Recommends
Food was good service was okay
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baconator
They are constantly out of food, experienced this more than once. Today took my kids for the Sponge Bob event and they again are out of fries and hamburger patties. Very frustrating.
We showed up at about 9:30pm (almost closing time). We were treated well and we were not rushed out the door. Food was accurate and the person who handed us our order was very polite and made us feel welcome ( I don't remember his name but he had glasses). I'm pretty loyal to Wendys. Food and prices are well balanced. The above average customer service is what made me put the extra effort to write this review. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
The Food and service was excellent, but the parking, entrance, exit, and drive through were so tight You could barely negotiate them with anything larger than a small car.
Atmosphere: 3
Food: 5
Service: 5
Restaurants, City Hall, Blockbuster, these all have fallen before Wendy's.
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