We stayed here during our recent visit to the area. Check in/check out went really smooth. The staff was very helpful and nice, and the airport shuttle service really helped us out. We were happy with our room and overall had a nice stay.
derrickwg36
This hotel is located near the SeaTac (Seattle – Tacoma) airport. The hotel is very affordable and clean, and the staff is very friendly and helpful. They have a hotel shuttle, small gym, and offer a complementary breakfast. I did not try to breakfast, but the breakfast is available daily. I enjoyed my stay and would stay here again.
brookerP6772FM
stayed here 2x before, no problem, but we have watched it go downhill. This last stay, we parked for our trip, paid for our room, came back 2 weeks later at midnight and they had given away our room. Their sister hotel down the road was booked also. We had a 5 hour drive home. Management was never there when I called 3x to get a refund. My CC refunded me. Also, questionable people coming and going in the lobby. Will never stay here again.
JoAnn R
A bit noisy and no early breakfast, but close to the airport with great transfers. Extended parking available at a reasonable price. Very standard motel some staff very helpful some not. Not any more to say.
MountainRoamer19
We parked our car here while on a trip and stayed for a night at the beginning of the Park/ Sleep& Fly booking. We returned to a smashed in window taped over by staff. Noone notified us or left an incident report. The receptionist just shrugged her shoulders when we returned from the garage asking her about it. When we asked to speak to a manager or security we were stonewalled and have to date not been able to speak to anyone nor have our emails been answered. At the same time management responds on various sites where we left reviews to ' please reach out to them' yet to no- one ever replies. A dodgy, dated hotel with tiny bathrooms. The staff are not friendly either and the shuttle bus was hit and miss. We stayed at several hotels in the area as our flights got cancelled a few times due to weather, this was by far the worst and we thought so even before returning to a vandalised car.
Julia M
We parked our truck here while on vacation with Park, Sleep& Fly in their supposedly secure underground parking lot and returned to a broken in truck with a smashed window. No one contacted us about us or filed a report, all that was done was tape up the window. Apparently it happens here a lot by what we gathered from staff remarks who weren't surprised at all and frankly did not seem to care.Asked to speak with a manager, but none was available. In addition, the hotel is quite dated and staff not overly friendly.The pick-up shuttle from the light rail never came after we were promised it would several times and we took a Lyft.Would not recommend staying here and most definitely don't leave your car here.
stacypD6887ZD
Property was clean, staff was friendly, shuttle service was prompt, driver was helpful! Left too early for breakfast, but common areas were clean. There was no tub, and the water pressure wasn't the greatest, but I chalked it up to water conservation, felt good about it and moved on...
GaryMcK50
Looking for somewhere to sleep? FIND ANOTHER PLACE TO STAY! Construction noise is continuously pounding on your ears. Backup bells are ongoing and you cannot escape the ruckus. The beds are much to high and minimally comfortable as for the pillows… forget it. Black mold in the shower and someone else’s hair in the bed, ick! DO YOURSELF A FAIVER AND PICK ANOTHER HOTEL. NOT RECOMMENDED PERIOD
Traveldanse
They told me they just had a grand opening and I feel bad for them that so many cigarette smokers were already ruining some of the rooms. I stayed here before due to its shuttle to the airport and overall decent hotel. Appreciated very much that they actually opened up breakfast a little bit earlier than usual so some of us could catch a bite before we had to go catch a plane. Bed was a little too firm for my taste, but the room was well furnished and had everything I needed.
We had booked one night at the Sleep Inn back in November for a stay on March 8th, a property we had stayed at numerous times in the past. I confirmed the reservation by email the end of February, they sent be another confirmation email on March 3rd. On March 6th I happened to check my emails (we were on vacation after all...) and found a similar confirmation email from a Comfort Inn. Since I hadn't made any such reservation there, I called that hotel. The person who answered was extremely rude, claimed the connection was 'bad' and hung up on me. So I then called the Sleep Inn...the very same person answered there, rudely told me the Sleep Inn was closed, offered no explanation as to why my reservation was transferred without permission, complained that the connection was bad and again hung up on me. I had to call Choice Hotels reservations, they had no idea what was going on but they cancelled the Sleep Inn reservation as well as the one at the Comfort Inn as there was no way we'd be staying there after being treated this way. Choice Hotels reservation desk people were very courteous and professional in helping me. Now reading the reviews posted here I see that this has happened before to others. Clearly deceptive. If the Sleep Inn had to 'close' for some reason they should have contacted me and offered the Comfort Inn as an alternative. They didn't. Extremely poor customer service, BOTH establishments will never get my business in the future. I'm also making sure that Choice Hotels are aware of the crappy service offered in these properties.
travelnaddictf
No longer a hotel instead a shelter , but they are still listed as a hotel. Had a reservation for Jan 22, good thing I called to verify otherwise I would have being SOL. The lady I spoke with said they have converted to a shelter a while now . Annoying for sure
OldProChef
Good value. Good beds. The heat is difficult to control and outdated but serviceable. free shuttle that goes to some restaurants if time. Pre covid breakfast good but now almost non-existent ............................
KFY821
With family members in different states, we find ourselves traveling often. Parking garages can be very expensive. Our flight was going out very early so we decided it would be easier to spend the night close to the airport (we live an hour away). To our surprise, this hotel allows you to leave your vehicle in the secured garage if you stay at least one night! Plus a shuttle to take you to the airport. The room was comfortable. Because of the Covid-19 virus, the breakfast was unavailable but that was okay. We will definitely be doing this again.
dmbia
I took the light rail from SEA Airport to Angle Lake station and then walked about te minutes from the station south to the Sleep Inn, where I had made a reservation. When I arrived, there was a sign on the door saying they were closed and that all reservations had been transferred to a Comfort Inn, which they said was nearby but which in fact was the other side of Angle Lake station, a long walk from the Sleep Inn. Fortunately a guard offered to drive me to the Comfort Inn, which is the reason I gave anything but the lowest rating. I had gotten no notification of this, and in fact had gotten an e-mail from the Sleep Inn just a couple days earlier confirming my stay and saying "We're looking forward to seeing you". While I understand changes can happen (particularly in the midst of the COVID-19 pandemic), it's inexcusable that they didn't notify customers with reservations of the change. If I'd gotten an e-mail or text, I wouldn't have bothered making the pointless walk to the Sleep Inn. Unfortunately I got neither of those. Because of that lack of sensitivity toward guests, I will definitely not be staying here the next time I'm in the Seattle area.
This is a great place to shop for gerah grocercy!
Atmosphere: 5
Food: 5
Service: 5
We stayed here during our recent visit to the area. Check in/check out went really smooth. The staff was very helpful and nice, and the airport shuttle service really helped us out. We were happy with our room and overall had a nice stay.
This hotel is located near the SeaTac (Seattle – Tacoma) airport. The hotel is very affordable and clean, and the staff is very friendly and helpful. They have a hotel shuttle, small gym, and offer a complementary breakfast. I did not try to breakfast, but the breakfast is available daily. I enjoyed my stay and would stay here again.
stayed here 2x before, no problem, but we have watched it go downhill. This last stay, we parked for our trip, paid for our room, came back 2 weeks later at midnight and they had given away our room. Their sister hotel down the road was booked also. We had a 5 hour drive home. Management was never there when I called 3x to get a refund. My CC refunded me. Also, questionable people coming and going in the lobby. Will never stay here again.
A bit noisy and no early breakfast, but close to the airport with great transfers. Extended parking available at a reasonable price. Very standard motel some staff very helpful some not. Not any more to say.
We parked our car here while on a trip and stayed for a night at the beginning of the Park/ Sleep& Fly booking. We returned to a smashed in window taped over by staff. Noone notified us or left an incident report. The receptionist just shrugged her shoulders when we returned from the garage asking her about it. When we asked to speak to a manager or security we were stonewalled and have to date not been able to speak to anyone nor have our emails been answered. At the same time management responds on various sites where we left reviews to ' please reach out to them' yet to no- one ever replies. A dodgy, dated hotel with tiny bathrooms. The staff are not friendly either and the shuttle bus was hit and miss. We stayed at several hotels in the area as our flights got cancelled a few times due to weather, this was by far the worst and we thought so even before returning to a vandalised car.
We parked our truck here while on vacation with Park, Sleep& Fly in their supposedly secure underground parking lot and returned to a broken in truck with a smashed window. No one contacted us about us or filed a report, all that was done was tape up the window. Apparently it happens here a lot by what we gathered from staff remarks who weren't surprised at all and frankly did not seem to care.Asked to speak with a manager, but none was available. In addition, the hotel is quite dated and staff not overly friendly.The pick-up shuttle from the light rail never came after we were promised it would several times and we took a Lyft.Would not recommend staying here and most definitely don't leave your car here.
Property was clean, staff was friendly, shuttle service was prompt, driver was helpful! Left too early for breakfast, but common areas were clean. There was no tub, and the water pressure wasn't the greatest, but I chalked it up to water conservation, felt good about it and moved on...
Looking for somewhere to sleep? FIND ANOTHER PLACE TO STAY! Construction noise is continuously pounding on your ears. Backup bells are ongoing and you cannot escape the ruckus. The beds are much to high and minimally comfortable as for the pillows… forget it. Black mold in the shower and someone else’s hair in the bed, ick! DO YOURSELF A FAIVER AND PICK ANOTHER HOTEL. NOT RECOMMENDED PERIOD
They told me they just had a grand opening and I feel bad for them that so many cigarette smokers were already ruining some of the rooms. I stayed here before due to its shuttle to the airport and overall decent hotel. Appreciated very much that they actually opened up breakfast a little bit earlier than usual so some of us could catch a bite before we had to go catch a plane. Bed was a little too firm for my taste, but the room was well furnished and had everything I needed.
Restaurantji Recommends
We had booked one night at the Sleep Inn back in November for a stay on March 8th, a property we had stayed at numerous times in the past. I confirmed the reservation by email the end of February, they sent be another confirmation email on March 3rd. On March 6th I happened to check my emails (we were on vacation after all...) and found a similar confirmation email from a Comfort Inn. Since I hadn't made any such reservation there, I called that hotel. The person who answered was extremely rude, claimed the connection was 'bad' and hung up on me. So I then called the Sleep Inn...the very same person answered there, rudely told me the Sleep Inn was closed, offered no explanation as to why my reservation was transferred without permission, complained that the connection was bad and again hung up on me. I had to call Choice Hotels reservations, they had no idea what was going on but they cancelled the Sleep Inn reservation as well as the one at the Comfort Inn as there was no way we'd be staying there after being treated this way. Choice Hotels reservation desk people were very courteous and professional in helping me. Now reading the reviews posted here I see that this has happened before to others. Clearly deceptive. If the Sleep Inn had to 'close' for some reason they should have contacted me and offered the Comfort Inn as an alternative. They didn't. Extremely poor customer service, BOTH establishments will never get my business in the future. I'm also making sure that Choice Hotels are aware of the crappy service offered in these properties.
No longer a hotel instead a shelter , but they are still listed as a hotel. Had a reservation for Jan 22, good thing I called to verify otherwise I would have being SOL. The lady I spoke with said they have converted to a shelter a while now . Annoying for sure
Good value. Good beds. The heat is difficult to control and outdated but serviceable. free shuttle that goes to some restaurants if time. Pre covid breakfast good but now almost non-existent ............................
With family members in different states, we find ourselves traveling often. Parking garages can be very expensive. Our flight was going out very early so we decided it would be easier to spend the night close to the airport (we live an hour away). To our surprise, this hotel allows you to leave your vehicle in the secured garage if you stay at least one night! Plus a shuttle to take you to the airport. The room was comfortable. Because of the Covid-19 virus, the breakfast was unavailable but that was okay. We will definitely be doing this again.
I took the light rail from SEA Airport to Angle Lake station and then walked about te minutes from the station south to the Sleep Inn, where I had made a reservation. When I arrived, there was a sign on the door saying they were closed and that all reservations had been transferred to a Comfort Inn, which they said was nearby but which in fact was the other side of Angle Lake station, a long walk from the Sleep Inn. Fortunately a guard offered to drive me to the Comfort Inn, which is the reason I gave anything but the lowest rating. I had gotten no notification of this, and in fact had gotten an e-mail from the Sleep Inn just a couple days earlier confirming my stay and saying "We're looking forward to seeing you". While I understand changes can happen (particularly in the midst of the COVID-19 pandemic), it's inexcusable that they didn't notify customers with reservations of the change. If I'd gotten an e-mail or text, I wouldn't have bothered making the pointless walk to the Sleep Inn. Unfortunately I got neither of those. Because of that lack of sensitivity toward guests, I will definitely not be staying here the next time I'm in the Seattle area.