Breakfast burritos average price $14 and large! Enough for two. Warmed in an oven. Was crispy and delicious! Hot drinks reasonably priced. Definitely a convenient and healthy way to start your day!
Atmosphere: 4
Food: 5
Service: 5
Robert Sifuna
The 5 star is for their Americano.. they must have changed something, I had the same 1 year ago.. But now I highly recommend this place if you like your coffee just black! Enjoy.š
Francis Ambrose
#AmazingHotel #DoubleTreeSeattleAirport š„°
Pingping Lin
Sea tac Airport Pick-Up Location: Where exactly at the airport should I go to board the shuttle?
Josh Draper
The hours on the site are dead wrong and they "didn't have" most of the menue. When I was ordering they were very rude pretty much treating me as if I blew in from stupid town. These people simply don't have a single customer service bone in their body. I got the inkling they just didn't wanna do their job. Really unkind and severely dissapointed with how they made me feel like I wasn't worth even basic kindness.
marilyn v
The offerings are good and it's a decent setting, however, management needs to ensure that the serving staff are retrained in sanitation. The cashier who just collected money and made change in the cash register, then proceeded to make my drink without washing her hands. There is no scenario in which this is OK.
Atmosphere: 3
Food: 3
Service: 1
Kristen Park
Staffs here were the worst experience of my life. It's the rudeest person I've ever met.Sales weren't over but when I visited, they treated me like I wasn't there. I asked them twice and they didn't answer. When I placed an order I didn't tell them all but she cut me off in the middle and walked away. My order was left to another staff member and she was also the worst attitude. Being ghosted was the worst experience of my life and I don't want to visit again. They don't have the capacity to take service jobs. They are people I don't want to meet again. Thank you so much for ruining my day and making it the worst day of my life.Even one star is a waste of points.
Atmosphere: 1
Food: 1
Service: 1
Judy Hargrove
Located in the Seattle Airport. Good place to get grab and go food. I wish they had more than one person to take orders and check out.
Atmosphere: 4
Food: 4
Service: 4
billylippjr
Inconvenient hours for a hotel snack bar to close at 1pm.
Atmosphere: 3
Food: 4
Service: 3
GrandTour49941674246
Filthy, old, and outdated. The area is sketchy and unsafe. Transients roaming the property. Check in line was ridiculously slow even though there were three people at counter. Room was on the far end of property. I had to walk long hallways, go outside, then enter another building. Did not feel safe walking. Very disappointed in the hotel especially since I paid $260 for a dirty room! Very surprised since most Hilton hotels are nice. Will never stay here again.
Itās 2 am as Iām writing this. I canāt sleep because this room smells so bad. Supposed to be a non smoking room, but its not. The rug smells like old restaurant and is filthy. Check in is a hot mess so thereās no sense in switching rooms. I have a feeling they all smell. My daughter booked the room so sadly I had no chance to look at reviews.
thomas l
Worse treatment ever. Recommend you NEVER STAY HERE! Friends made our reservations and āHiltonā policy is to not allow us to check in without their permission. āJust call themā. Well, theyāre in the air on a plane. Treatment was cold and in a āsucks to be you mannerā. Manager said youāre screwed with folded hands and a fake smile. This was after waiting in a check-in line for an hour. Just a poorly run hotel. Hilton should be ashamed.
eda31324
Not a Double Tree! Hilton should be ashamed to be associated with this facility. ?? Where to start? The Good: Good bed with fitted sheets that actually stayed in place. Overall the room was clean, however it needs a deep cleaning. There was some type of white residue proximately 2 inches from the baseboard all the way around the room and the baseboards had a significant amount of dust on them. The Bad: Room location- On two separate occasions and on the day of our arrival (using the app) I requested a room in a quiet location (away from ice machines, elevators, etc.). We were in room 901. NEXT TO THE ELEVATOR and directly across from the ice machine (which didnāt work). I did not go to the front desk for a different room. At checkin the clerk turned away several clients stating āthe hotel was at full capacity.ā Check in - Using the app I was able to check in however I could not get the electronic room key. Therefore I go to stand in line for 20 minutes just to get a key card. Only one clerk working! Also didnāt get any cookies but was too tired at that point to think about it. Room temperature - UNCONTROLLABLE. Set the thermostat to 75Ā° and each time the unit would take the temperature down to 60Ā°. Ended up cycling the unit on and off to maintain a decent temperature so we could sleep. Ice machines - The one across from 901 didnāt work. It had a blinking red light and a steady amber light. Try the 12th floor. It had a green light but was bone dry with no ice. No ice had been dispensed in sometime. Didnāt try any others, went to the bar and got ice. Normally I would have reported all of these to the front desk at check out. Once again long line and only one agent working. Walked out the door. A truly miserable experience!! Iām not sure weāll ever use another Doubletree.
Missyb3
We arrived late - the checkin desk was a mile long and barely moving. Luckily we had a digital key, but the hotel was a maze and no one available to tell us where to go. The room was dated, but clean. We went down to the restaurant, and waited over 30 minutes with no acknowledgement from the waitstaff. When someone finally came, they said we had to go to the āfamily sectionā so we did. 20 minutes later with no acknowledgement again, we gave up. I understand people are busy, and Iām fine waiting, but when staff walks right by you without even saying āweāll get to you as soon as we canā ā¦ thatās unacceptable. The breakfast line was just as long, and I heard people making similar comments about not being assisted. This is an airport hotel - people come in hungry and tired - and it doesnāt appear the staff here really cares. That said, the blond woman at the coffee shop in the am was very nice. I would not recommend staying here given the price and the other options available at the airport.
JAY JO
Parking is very difficult for those who only want to use this place.
Breakfast burritos average price $14 and large! Enough for two. Warmed in an oven. Was crispy and delicious! Hot drinks reasonably priced. Definitely a convenient and healthy way to start your day!
Atmosphere: 4
Food: 5
Service: 5
The 5 star is for their Americano.. they must have changed something, I had the same 1 year ago..
But now I highly recommend this place if you like your coffee just black! Enjoy.š
#AmazingHotel #DoubleTreeSeattleAirport š„°
Sea tac Airport Pick-Up Location: Where exactly at the airport should I go to board the shuttle?
The hours on the site are dead wrong and they "didn't have" most of the menue. When I was ordering they were very rude pretty much treating me as if I blew in from stupid town. These people simply don't have a single customer service bone in their body. I got the inkling they just didn't wanna do their job. Really unkind and severely dissapointed with how they made me feel like I wasn't worth even basic kindness.
The offerings are good and it's a decent setting, however, management needs to ensure that the serving staff are retrained in sanitation. The cashier who just collected money and made change in the cash register, then proceeded to make my drink without washing her hands. There is no scenario in which this is OK.
Atmosphere: 3
Food: 3
Service: 1
Staffs here were the worst experience of my life. It's the rudeest person I've ever met.Sales weren't over but when I visited, they treated me like I wasn't there. I asked them twice and they didn't answer. When I placed an order I didn't tell them all but she cut me off in the middle and walked away. My order was left to another staff member and she was also the worst attitude. Being ghosted was the worst experience of my life and I don't want to visit again. They don't have the capacity to take service jobs. They are people I don't want to meet again. Thank you so much for ruining my day and making it the worst day of my life.Even one star is a waste of points.
Atmosphere: 1
Food: 1
Service: 1
Located in the Seattle Airport. Good place to get grab and go food. I wish they had more than one person to take orders and check out.
Atmosphere: 4
Food: 4
Service: 4
Inconvenient hours for a hotel snack bar to close at 1pm.
Atmosphere: 3
Food: 4
Service: 3
Filthy, old, and outdated. The area is sketchy and unsafe. Transients roaming the property. Check in line was ridiculously slow even though there were three people at counter. Room was on the far end of property. I had to walk long hallways, go outside, then enter another building. Did not feel safe walking. Very disappointed in the hotel especially since I paid $260 for a dirty room! Very surprised since most Hilton hotels are nice. Will never stay here again.
Restaurantji Recommends
Itās 2 am as Iām writing this. I canāt sleep because this room smells so bad. Supposed to be a non smoking room, but its not. The rug smells like old restaurant and is filthy. Check in is a hot mess so thereās no sense in switching rooms. I have a feeling they all smell. My daughter booked the room so sadly I had no chance to look at reviews.
Worse treatment ever. Recommend you NEVER STAY HERE! Friends made our reservations and āHiltonā policy is to not allow us to check in without their permission. āJust call themā. Well, theyāre in the air on a plane. Treatment was cold and in a āsucks to be you mannerā. Manager said youāre screwed with folded hands and a fake smile. This was after waiting in a check-in line for an hour. Just a poorly run hotel. Hilton should be ashamed.
Not a Double Tree! Hilton should be ashamed to be associated with this facility. ?? Where to start? The Good: Good bed with fitted sheets that actually stayed in place. Overall the room was clean, however it needs a deep cleaning. There was some type of white residue proximately 2 inches from the baseboard all the way around the room and the baseboards had a significant amount of dust on them. The Bad: Room location- On two separate occasions and on the day of our arrival (using the app) I requested a room in a quiet location (away from ice machines, elevators, etc.). We were in room 901. NEXT TO THE ELEVATOR and directly across from the ice machine (which didnāt work). I did not go to the front desk for a different room. At checkin the clerk turned away several clients stating āthe hotel was at full capacity.ā Check in - Using the app I was able to check in however I could not get the electronic room key. Therefore I go to stand in line for 20 minutes just to get a key card. Only one clerk working! Also didnāt get any cookies but was too tired at that point to think about it. Room temperature - UNCONTROLLABLE. Set the thermostat to 75Ā° and each time the unit would take the temperature down to 60Ā°. Ended up cycling the unit on and off to maintain a decent temperature so we could sleep. Ice machines - The one across from 901 didnāt work. It had a blinking red light and a steady amber light. Try the 12th floor. It had a green light but was bone dry with no ice. No ice had been dispensed in sometime. Didnāt try any others, went to the bar and got ice. Normally I would have reported all of these to the front desk at check out. Once again long line and only one agent working. Walked out the door. A truly miserable experience!! Iām not sure weāll ever use another Doubletree.
We arrived late - the checkin desk was a mile long and barely moving. Luckily we had a digital key, but the hotel was a maze and no one available to tell us where to go. The room was dated, but clean. We went down to the restaurant, and waited over 30 minutes with no acknowledgement from the waitstaff. When someone finally came, they said we had to go to the āfamily sectionā so we did. 20 minutes later with no acknowledgement again, we gave up. I understand people are busy, and Iām fine waiting, but when staff walks right by you without even saying āweāll get to you as soon as we canā ā¦ thatās unacceptable. The breakfast line was just as long, and I heard people making similar comments about not being assisted. This is an airport hotel - people come in hungry and tired - and it doesnāt appear the staff here really cares. That said, the blond woman at the coffee shop in the am was very nice. I would not recommend staying here given the price and the other options available at the airport.
Parking is very difficult for those who only want to use this place.
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