My family ate at Basilic Thai on 11/17, and unfortunately we had a very concerning experience. Shortly after placing our order, I took my toddler to the restroom. An employee was in front of us wearing disposable gloves. She went into the stall, used the restroom, came out still wearing the same gloves, and then briefly washed the gloves instead of removing them and washing her hands properly. Disposable gloves are not meant to be washed, and the quick rinse did nothing to address the hygiene issue. She then headed straight back into the kitchen.
I emailed the restaurant to give them an opportunity to respond, but never received a reply. Even if the employee isn’t a cook, the perception and practice of washing gloved hands after using the restroom is extremely concerning. We had already ordered, otherwise we would have left.
The next morning, my toddler developed a GI illness that has lasted several days. While I can’t say for certain it was related, the timing made me think back to that incident and worry about the restaurant’s sanitation practices.
We also noticed the following day that the restaurant’s rating from what appeared to be a health or inspection board was posted at the very bottom corner of their door, placed low enough that it’s easy to miss.
I hope the restaurant takes this feedback seriously and addresses these hygiene practices for the safety of their customers.
Atmosphere: 1
Food: 1
Service: 1
Seth Mattison
I really enjoyed the festive and cozy atmosphere in this neat old building, the server was friendly and attentive, there was calm jazz music playing softly in the background, and I was happy with the flavor of the Pad Thai.
Atmosphere: 5
Food: 5
Service: 5
B
The crab rangoons are out of this world! Made with real crab and taste amazing. The pad Thai with seafood was also very tasty and had a lot of seafood in it. Yummy!
Atmosphere: 5
Food: 5
Service: 5
lindsay dubbs
I was immediately welcomed when I entered the restaurant, and thereon, attentively checked and waited on. I wasn't very hungry but knew I needed to eat, so based on the server's suggestion, I ordered ginger tofu. The vegetables and tofu were perfectly cooked to highlight their freshness. It was so good that I ate the entire dish and felt great as I left - satiated and nourished, but not too full.
Atmosphere: 4
Food: 5
Service: 5
Matt Polkiewicz
The cashew nut chicken is great
Atmosphere: 5
Food: 5
Service: 5
Adriana T
No easy parking and also charge for parking
Atmosphere: 3
Food: 4
Service: 3
Casey Maday
I had the Pad Kee Mao at a spice level 4/5. It was fantastic, plenty of chicken, and plenty of vegetables. It just needed a little more heat which I easily added myself with their spice caddy. Delicious food that felt home cooked. I would definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Tara Foulis
Best Thai food we've had!
Atmosphere: 5
Food: 5
Service: 5
Theresa Espinosa TheresaE
Ordered the Pad Thai and my husband had the Chicken Yakisoba. Everything was excellent! Great service!
Awesome Food, real Thai! The Massaman Curry was great!! Nice people serving, beautiful atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Chadderton
Food made me feel ill
Atmosphere: 4
Food: 3
Service: 4
Zayne Xiong
We were fortunate to have this restaurant right next door to our hotel. We ate here on our first night and, despite not expecting much, it ended up being our favorite restaurant of the entire trip. Their pad thai is arguably the best I’ve ever had, and their crispy chicken is simply delicious. Even the Thai iced coffee and Thai tea were some of our favorite drinks during our trip.
Atmosphere: 5
Food: 5
Service: 5
Lourdes Peralta
The staff here is super friendly and the food was great! We got the crab rancoons which were amazing then we had the yellow curry and pumpkin curry which I did not expect that much flavor from the curries. It was my first time trying the pumpkin curry and it did not disappoint! Will definitely be back when I'm back in Seattle. Highly recommend plus you can't beat their prices!
Atmosphere: 5
Food: 5
Service: 5
Big Theo
The crispy garlic chicken is a must if you come here!
My family ate at Basilic Thai on 11/17, and unfortunately we had a very concerning experience. Shortly after placing our order, I took my toddler to the restroom. An employee was in front of us wearing disposable gloves. She went into the stall, used the restroom, came out still wearing the same gloves, and then briefly washed the gloves instead of removing them and washing her hands properly. Disposable gloves are not meant to be washed, and the quick rinse did nothing to address the hygiene issue. She then headed straight back into the kitchen.
I emailed the restaurant to give them an opportunity to respond, but never received a reply. Even if the employee isn’t a cook, the perception and practice of washing gloved hands after using the restroom is extremely concerning. We had already ordered, otherwise we would have left.
The next morning, my toddler developed a GI illness that has lasted several days. While I can’t say for certain it was related, the timing made me think back to that incident and worry about the restaurant’s sanitation practices.
We also noticed the following day that the restaurant’s rating from what appeared to be a health or inspection board was posted at the very bottom corner of their door, placed low enough that it’s easy to miss.
I hope the restaurant takes this feedback seriously and addresses these hygiene practices for the safety of their customers.
Atmosphere: 1
Food: 1
Service: 1
I really enjoyed the festive and cozy atmosphere in this neat old building, the server was friendly and attentive, there was calm jazz music playing softly in the background, and I was happy with the flavor of the Pad Thai.
Atmosphere: 5
Food: 5
Service: 5
The crab rangoons are out of this world! Made with real crab and taste amazing. The pad Thai with seafood was also very tasty and had a lot of seafood in it. Yummy!
Atmosphere: 5
Food: 5
Service: 5
I was immediately welcomed when I entered the restaurant, and thereon, attentively checked and waited on. I wasn't very hungry but knew I needed to eat, so based on the server's suggestion, I ordered ginger tofu. The vegetables and tofu were perfectly cooked to highlight their freshness. It was so good that I ate the entire dish and felt great as I left - satiated and nourished, but not too full.
Atmosphere: 4
Food: 5
Service: 5
The cashew nut chicken is great
Atmosphere: 5
Food: 5
Service: 5
No easy parking and also charge for parking
Atmosphere: 3
Food: 4
Service: 3
I had the Pad Kee Mao at a spice level 4/5. It was fantastic, plenty of chicken, and plenty of vegetables. It just needed a little more heat which I easily added myself with their spice caddy. Delicious food that felt home cooked. I would definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Best Thai food we've had!
Atmosphere: 5
Food: 5
Service: 5
Ordered the Pad Thai and my husband had the Chicken Yakisoba. Everything was excellent! Great service!
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome Food, real Thai! The Massaman Curry was great!! Nice people serving, beautiful atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Food made me feel ill
Atmosphere: 4
Food: 3
Service: 4
We were fortunate to have this restaurant right next door to our hotel. We ate here on our first night and, despite not expecting much, it ended up being our favorite restaurant of the entire trip. Their pad thai is arguably the best I’ve ever had, and their crispy chicken is simply delicious. Even the Thai iced coffee and Thai tea were some of our favorite drinks during our trip.
Atmosphere: 5
Food: 5
Service: 5
The staff here is super friendly and the food was great! We got the crab rancoons which were amazing then we had the yellow curry and pumpkin curry which I did not expect that much flavor from the curries. It was my first time trying the pumpkin curry and it did not disappoint! Will definitely be back when I'm back in Seattle. Highly recommend plus you can't beat their prices!
Atmosphere: 5
Food: 5
Service: 5
The crispy garlic chicken is a must if you come here!
Atmosphere: 5
Food: 4
Service: 5
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