Place has gone severely downhill since owners changed.
Siew Tsien Lee (Hanna Lee)
Soup is so watery…. Try the one in Japan n Hong Kong… and u’ll know what 别天神 ramen really taste like….
SupremeCultist
This used to be my go-to place to get ramen. Unfortunately, they have really dropped in quality. We did not have to wait long to get a seat for a party of 2. The staff took our order but was clearly half listening. It took a while to get our food. When they came out, it was staggered with items missing, so we're were unable to eat together. The food was incredibly bland and less flavorful than cheap instant ramen. We finished our food and spent 10 minutes waiting for the staff to check in. After flagging down the staff and informing them that we wanted to pay, they disappeared in the back. We waited 15 additional minutes and calculated the bill on our own and left cash to cover it.
Suffice to say we will not be returning to what was once a great establishment
Cyanasen Azur (Cyanasen Azur)
Okay I have been here about 10 times now. Sadly I don't think I'll be coming here much. I'm not sure what's changed but the eggs have been inconsistent and hard boiled, meat has been overcooked and unfortunately it's just not the same as it was when I first started coming here. I've been to a lot of other really good ramen shops recently, and this was my favorite but something just changed.
I also need to state setting your automatic lowest tip to 18%, and also charging $1.25 fee per transaction, and having the tip's highest point and be nearly 40%, is pretty wild. I get it but I actually spend more at this location than any other shop.
I just don't see the quality lining up with the price anymore and with it costing even more now.
Bethany Hummel
I drive all the way from Portland to go here because it’s the best I have found outside of Japan itself.
Will Stone
We love this place. Been here half a dozen times & NEVER disappointed. Savory ramen. Succulent pork. Mouthwatering broth… 😋 …Oh, Man—where was I?
Oh, that’s right—in RAMEN HEAVEN.
We love that they have Japanese TV playing on the wall. Adds to the authenticity of the down-to-earth decor; straight forward, comfortably worn—like visiting some cozy family spot in a small corner of Fukuoka or something
Relax and enjoy an excellent sake pairing with your meal
Do yourself a favor & visit this place *Recommended* 👌
Yung Thach
yet another restaurant that is afraid of upping prices so they have extra charges instead.
the hakata ramens broth is great. chasu is eh
Mimi Sanchez
I used to love Betsutenjin Ramen and came here regularly years ago. It was a go-to spot for great food and cozy vibes. I hadn’t been back in almost two years, and sadly, things have really changed and not for the better. I went recently with my partner, and it seems like there’s been a change in ownership or management. The food was incredibly underwhelming bland and honestly mid at best. They charged $9 for a “large” Sapporo, which turned out to be a 12 oz bottle poured into a small glass. The gyoza tasted like something straight from a frozen grocery store package, not fresh or flavorful at all. On top of that, the service was awkward and uncomfortable. We were seated next to a group of three, and we were served before the third person at their table even got their meal. As we ate, we overheard the woman helping the next table asking them to leave a cash tip instead of adding it to their card despite the clearly poor service. It was incredibly unprofessional and gave off second-hand embarrassment. When it came time for us to pay, the same woman (who wasn’t even our server) stood over my shoulder while I was checking out, clearly watching to make sure I left a tip. The whole experience felt off and uncomfortable. It’s really disappointing to see a place I used to love fall this far. The food is subpar, and the service is honestly embarrassing. I wouldn’t recommend this place to anyone anymore. Truly a letdown.
Jacob
The new owner stands over you as you pay and demands cash tip. The broth is flavorless and watery. Packaged noodles? The food has gone downhill as well but overall new ownership has ruined this gem
Madi Salinas
*Tourist review* Gave this place the benefit of the doubt since overall rating was good. Party of 2, Wednesday night, starving after a day of travel, but even that didn’t help with our thoughts on the food. Every other 1 star review says it perfectly: ramen is watered down and just bad, staff seemed frantic and very short with customers (with maybe 4-5 small groups total?). Forgotten appetizer. $50 for two combos: ramen w/ gyoza and ramen w/ lobster salad. No drinks. Only thing fairly good was the gyoza. FIND ANOTHER PLACE.
It is what it is tbh. Kinda bummed about the hygiene of the place, and do not recommend the prawn miso at all. The broths were very watery, seasoned with some freeze dried shrimp flakes. Nothing tasted freshly prepared, it all tasted freezer burned and heated up. Not anything redeeming imo. Makes sense to get their pork ramen, classic. But pretty small portions for the price. Sad to say it's disappointing. Staff was nice. Did take awhile to take our order when we were the only ppl in there on a Thursday night. I feel bad writing something like this but I felt bad eating there and leaving.
Duncan McGuire
Ridiculous. Put your name in at the door and wait for someone to decide to just ask for random numbers of people -- i was a party of 1. There was a party of 3 ahead of me for a while and the lady came out and asked for a party of 2 then called for a party of 1 and I wasn't fast enough. So the people in line behind all of us got seated. And then we waited..... People left and nobody filled their spots. The service was complete trash. Being an out of towner (who has had ramen from LA to Portland to Japan and back), this was one of the 2 worst spot I have ever been to.
The ramen, however, was amazing. Definitely top tier. But not worth the bullshit. First time in YEARS I refused to tip and normally I tip 20-25%
Nikki Truong
Came in around midnight on a busy saturday. Staff are very nice and hard working. We had a big party so it took a while to be seated but we didnt mind waiting at all, they gave us complimentary drinks for making us wait which was so nice!! Restaurant itself is SUPER tight inside but makes it feel more authentic. Food was good as well
Eric Chiu
On the days where the broth doesn't taste like it's slightly watered down, excellent experience.
Overall, still good but consistency has taken a hit since 4-5 years ago.
Julianna Tsang
I have gone here a few times now and everything I've tried from food to drinks are so delicious! Sometimes the service is hit or miss, I've noticed I tend to receive better customer service once I sit down but during their rush hours, customer service gets harder/worse
Place has gone severely downhill since owners changed.
Soup is so watery…. Try the one in Japan n Hong Kong… and u’ll know what 别天神 ramen really taste like….
This used to be my go-to place to get ramen. Unfortunately, they have really dropped in quality.
We did not have to wait long to get a seat for a party of 2. The staff took our order but was clearly half listening. It took a while to get our food. When they came out, it was staggered with items missing, so we're were unable to eat together. The food was incredibly bland and less flavorful than cheap instant ramen.
We finished our food and spent 10 minutes waiting for the staff to check in. After flagging down the staff and informing them that we wanted to pay, they disappeared in the back.
We waited 15 additional minutes and calculated the bill on our own and left cash to cover it.
Suffice to say we will not be returning to what was once a great establishment
Okay I have been here about 10 times now. Sadly I don't think I'll be coming here much. I'm not sure what's changed but the eggs have been inconsistent and hard boiled, meat has been overcooked and unfortunately it's just not the same as it was when I first started coming here. I've been to a lot of other really good ramen shops recently, and this was my favorite but something just changed.
I also need to state setting your automatic lowest tip to 18%, and also charging $1.25 fee per transaction, and having the tip's highest point and be nearly 40%, is pretty wild. I get it but I actually spend more at this location than any other shop.
I just don't see the quality lining up with the price anymore and with it costing even more now.
I drive all the way from Portland to go here because it’s the best I have found outside of Japan itself.
We love this place. Been here half a dozen times & NEVER disappointed. Savory ramen. Succulent pork. Mouthwatering broth… 😋 …Oh, Man—where was I?
Oh, that’s right—in RAMEN HEAVEN.
We love that they have Japanese TV playing on the wall. Adds to the authenticity of the down-to-earth decor; straight forward, comfortably worn—like visiting some cozy family spot in a small corner of Fukuoka or something
Relax and enjoy an excellent sake pairing with your meal
Do yourself a favor & visit this place
*Recommended* 👌
yet another restaurant that is afraid of upping prices so they have extra charges instead.
the hakata ramens broth is great. chasu is eh
I used to love Betsutenjin Ramen and came here regularly years ago. It was a go-to spot for great food and cozy vibes. I hadn’t been back in almost two years, and sadly, things have really changed and not for the better.
I went recently with my partner, and it seems like there’s been a change in ownership or management. The food was incredibly underwhelming bland and honestly mid at best. They charged $9 for a “large” Sapporo, which turned out to be a 12 oz bottle poured into a small glass. The gyoza tasted like something straight from a frozen grocery store package, not fresh or flavorful at all.
On top of that, the service was awkward and uncomfortable. We were seated next to a group of three, and we were served before the third person at their table even got their meal. As we ate, we overheard the woman helping the next table asking them to leave a cash tip instead of adding it to their card despite the clearly poor service. It was incredibly unprofessional and gave off second-hand embarrassment.
When it came time for us to pay, the same woman (who wasn’t even our server) stood over my shoulder while I was checking out, clearly watching to make sure I left a tip. The whole experience felt off and uncomfortable.
It’s really disappointing to see a place I used to love fall this far. The food is subpar, and the service is honestly embarrassing. I wouldn’t recommend this place to anyone anymore. Truly a letdown.
The new owner stands over you as you pay and demands cash tip. The broth is flavorless and watery. Packaged noodles? The food has gone downhill as well but overall new ownership has ruined this gem
*Tourist review* Gave this place the benefit of the doubt since overall rating was good. Party of 2, Wednesday night, starving after a day of travel, but even that didn’t help with our thoughts on the food. Every other 1 star review says it perfectly: ramen is watered down and just bad, staff seemed frantic and very short with customers (with maybe 4-5 small groups total?). Forgotten appetizer. $50 for two combos: ramen w/ gyoza and ramen w/ lobster salad. No drinks. Only thing fairly good was the gyoza. FIND ANOTHER PLACE.
Restaurantji Recommends
It is what it is tbh. Kinda bummed about the hygiene of the place, and do not recommend the prawn miso at all. The broths were very watery, seasoned with some freeze dried shrimp flakes. Nothing tasted freshly prepared, it all tasted freezer burned and heated up. Not anything redeeming imo. Makes sense to get their pork ramen, classic. But pretty small portions for the price. Sad to say it's disappointing. Staff was nice. Did take awhile to take our order when we were the only ppl in there on a Thursday night. I feel bad writing something like this but I felt bad eating there and leaving.
Ridiculous. Put your name in at the door and wait for someone to decide to just ask for random numbers of people -- i was a party of 1. There was a party of 3 ahead of me for a while and the lady came out and asked for a party of 2 then called for a party of 1 and I wasn't fast enough. So the people in line behind all of us got seated. And then we waited.....
People left and nobody filled their spots. The service was complete trash.
Being an out of towner (who has had ramen from LA to Portland to Japan and back), this was one of the 2 worst spot I have ever been to.
The ramen, however, was amazing. Definitely top tier. But not worth the bullshit. First time in YEARS I refused to tip and normally I tip 20-25%
Came in around midnight on a busy saturday. Staff are very nice and hard working. We had a big party so it took a while to be seated but we didnt mind waiting at all, they gave us complimentary drinks for making us wait which was so nice!! Restaurant itself is SUPER tight inside but makes it feel more authentic. Food was good as well
On the days where the broth doesn't taste like it's slightly watered down, excellent experience.
Overall, still good but consistency has taken a hit since 4-5 years ago.
I have gone here a few times now and everything I've tried from food to drinks are so delicious! Sometimes the service is hit or miss, I've noticed I tend to receive better customer service once I sit down but during their rush hours, customer service gets harder/worse
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