Terrible customer service. So bad I will never go to a burger king again. Hope this franchise dies.
Service: 1
Thomas Brown
Terrible. I asked for ranch they told me no I had to buy fries to get ranch. What, since when. I was even going to buy the ranch.. now I will go out of my way to avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Dennis COSS
Placed an order for my wife and I and they messed up my wife's order 2 times. My wife ordered mayo only and they could not get it right. Once the ladies got the order correct the ladies commented that they should have put jalapeños into my wife's order in spanish. Then they both laughed after me and my wife were sitting in the booth. We both understood what she said in Spanish and that's not right. The food was good, and the wait time was short aside from the disrespectful behavior.
Atmosphere: 4
Food: 5
Service: 1
Mark Trader
I always expect Burger Kings in Seattle to be full of homeless people. This one has none when I visited, so that was a pleasant surprise. I talked to the staff and applauded them for their courage to work in the area.
Atmosphere: 4
Food: 2
Service: 4
Anika Christian
Love this one.
Atmosphere: 4
Food: 5
Service: 5
Mad Niz
Friendly staff but found a huge hair in my burger and something spicy in a not spicy burger. I wish hair nets or proper head wear would be better used.
Atmosphere: 4
Food: 2
Service: 4
Benjamin Lahore
Ordered food through burger king app while sitting in parking lot. Ordered 4 wraps 2 whoppers and 2 fries as part of a deal. Ordered them for pickup through drive through and immediately drove into the drive through to start the order. Had to wait a few minutes for food and some how the apps was room temperature. The food very much tasted like it had been pre-made and sitting for an extended period of time before being served.
Atmosphere: 3
Food: 3
Service: 3
Fuggoog
I’ve been ordering from these stores on the area for awhile now and, at 1108 tonight someone changes the order I placed
Atmosphere: 1
Food: 1
Service: 1
Angelo Felice
Super small portions and my chicken fries and mozzarella sticks were both the same size…. Like a big French fry out of your container…. Maybe smaller honestly. Super disappointed
Atmosphere: 4
Food: 2
Service: 5
Eric Hopson
Fine Burger King but if you use the drive thru they 100% of time make you drive around and park in the lot even when it's slow. They seem to just like the walk. Super weird.
$4.00 for large French fries and they weren't done, tasted raw in the middle
Atmosphere: 3
Food: 3
Service: 5
Steve
I just ordered the BOGO original chicken sandwich, made it home, no cheese on either of them. I always choose add cheese in the app.
Food: 4
Service: 2
Tiffany Oh
Either the owner of this location is super cheap, or the cashiers here are incompetent. Every time I want to redeem my FREE items earned from their rewards program, all the staff (no matter what day) says I can't claim it unless I pay for something. I've been able to redeem my free rewards at the Aurora and 130th location multiple times and even got a response from Burger King that says there should be no charge when redeeming rewards. When I order online for pickup, there's no charge at all when using my rewards. I should have been doing that to begin with. The cashiers here are also way less friendly than the ones at the other Burger King I go to.
The chicken nuggets are super tiny, thin, and dry. McDonald's nuggets are much better. I don't know what to call the area with the soda machine, but it's bare besides the soda machine and lids, so you have to ask for everything if you want anything.
Atmosphere: 2
Food: 1
Service: 1
None Of Your Business
Drive through cashiers EXTREMELY RUDE and they get upset when you ask them to provide napkins and ketchup in the order, Burger King I know you can hire more friendly people, please do so as your current afternoon crew is absolutely RUDE and UNFRIENDLY.
I went through the drive-through line, ordered the impossible whopper of cheese, asked for some extra mayonnaise packets. Got home and went to put some mayonnaise on the burger, and I got this runny yellow liquid with white chunks coming out of the package onto my burger before I could even realize the mistake! I would normally call and let them know that somebody left their mayonnaise next to a hot oven or some other hot surface because it’s completely separated and disgusting - But they have their number disconnected, and they haven’t reconnected that number for at least three months, if not longer. Extremely frustrating! This is definitely gonna happen to other people and there’s nothing I can do to inform them at this point. The mayonnaise smells rancid and now I have nothing to eat. The guy running the drive-through was really nice though so props to them for that.
Terrible customer service. So bad I will never go to a burger king again. Hope this franchise dies.
Service: 1
Terrible. I asked for ranch they told me no I had to buy fries to get ranch. What, since when. I was even going to buy the ranch.. now I will go out of my way to avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Placed an order for my wife and I and they messed up my wife's order 2 times. My wife ordered mayo only and they could not get it right. Once the ladies got the order correct the ladies commented that they should have put jalapeños into my wife's order in spanish. Then they both laughed after me and my wife were sitting in the booth. We both understood what she said in Spanish and that's not right. The food was good, and the wait time was short aside from the disrespectful behavior.
Atmosphere: 4
Food: 5
Service: 1
I always expect Burger Kings in Seattle to be full of homeless people. This one has none when I visited, so that was a pleasant surprise. I talked to the staff and applauded them for their courage to work in the area.
Atmosphere: 4
Food: 2
Service: 4
Love this one.
Atmosphere: 4
Food: 5
Service: 5
Friendly staff but found a huge hair in my burger and something spicy in a not spicy burger. I wish hair nets or proper head wear would be better used.
Atmosphere: 4
Food: 2
Service: 4
Ordered food through burger king app while sitting in parking lot. Ordered 4 wraps 2 whoppers and 2 fries as part of a deal. Ordered them for pickup through drive through and immediately drove into the drive through to start the order. Had to wait a few minutes for food and some how the apps was room temperature. The food very much tasted like it had been pre-made and sitting for an extended period of time before being served.
Atmosphere: 3
Food: 3
Service: 3
I’ve been ordering from these stores on the area for awhile now and, at 1108 tonight someone changes the order I placed
Atmosphere: 1
Food: 1
Service: 1
Super small portions and my chicken fries and mozzarella sticks were both the same size…. Like a big French fry out of your container…. Maybe smaller honestly. Super disappointed
Atmosphere: 4
Food: 2
Service: 5
Fine Burger King but if you use the drive thru they 100% of time make you drive around and park in the lot even when it's slow. They seem to just like the walk. Super weird.
Restaurantji Recommends
$4.00 for large French fries and they weren't done, tasted raw in the middle
Atmosphere: 3
Food: 3
Service: 5
I just ordered the BOGO original chicken sandwich, made it home, no cheese on either of them. I always choose add cheese in the app.
Food: 4
Service: 2
Either the owner of this location is super cheap, or the cashiers here are incompetent. Every time I want to redeem my FREE items earned from their rewards program, all the staff (no matter what day) says I can't claim it unless I pay for something. I've been able to redeem my free rewards at the Aurora and 130th location multiple times and even got a response from Burger King that says there should be no charge when redeeming rewards. When I order online for pickup, there's no charge at all when using my rewards. I should have been doing that to begin with. The cashiers here are also way less friendly than the ones at the other Burger King I go to.
The chicken nuggets are super tiny, thin, and dry. McDonald's nuggets are much better. I don't know what to call the area with the soda machine, but it's bare besides the soda machine and lids, so you have to ask for everything if you want anything.
Atmosphere: 2
Food: 1
Service: 1
Drive through cashiers EXTREMELY RUDE and they get upset when you ask them to provide napkins and ketchup in the order, Burger King I know you can hire more friendly people, please do so as your current afternoon crew is absolutely RUDE and UNFRIENDLY.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Double Cheeseburger & Onion Rings, Fries
I went through the drive-through line, ordered the impossible whopper of cheese, asked for some extra mayonnaise packets. Got home and went to put some mayonnaise on the burger, and I got this runny yellow liquid with white chunks coming out of the package onto my burger before I could even realize the mistake! I would normally call and let them know that somebody left their mayonnaise next to a hot oven or some other hot surface because it’s completely separated and disgusting - But they have their number disconnected, and they haven’t reconnected that number for at least three months, if not longer. Extremely frustrating! This is definitely gonna happen to other people and there’s nothing I can do to inform them at this point. The mayonnaise smells rancid and now I have nothing to eat. The guy running the drive-through was really nice though so props to them for that.
Atmosphere: 3
Food: 1
Service: 4
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