Chipotle Mexican Grill
12725 Lake City Way NE, Seattle
(206) 367-1688
Recent Reviews
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I’ve been working down the street from this place for around a year and a half, so I’ve been here many times on my lunch break. Chipotle usually has a bad rep in terms of customer service and portioning, but this location specifically is horrendous. Not once have I had a positive experience at this location. It’s like they hired the most unwelcoming and unfriendly people that they could find to work for them; and to make it worse, when I ask for double portions they ignore my requests and short change me on everything I order. I do not recommend coming here if you want a positive customer service experience or if you want a full meal. (P.S.- Clean your tables!!!! It’s disgusting!!!)
Atmosphere: 1
Food: 1
Service: 1
Guy had to give me a bowl because the burrito was too soupy?
I really love the service at this location! At least for me, it’s always been great. I usually order online and just swing by to pick it up. There’s one girl in particular who prepares and hands over the orders — she’s super friendly! The cashier is also really nice… honestly, the whole team is amazing. On top of that, the food is always fresh and super tasty. Definitely a 10/10 crew!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and very nice staff!
Atmosphere: 5
Food: 5
Service: 5
Ordered a burrito and a bowl through the app, bowl had extra chicken, extra Corn and none of those were on the bowl and the burrito Size is absolutely ridiculous. This will be my last order from chipotle.
Food: 1
Service: 5
Always awesome, this one hooks it up too!
Atmosphere: 5
Food: 5
Service: 5
Bad service
Atmosphere: 3
Food: 1
Service: 1
I decide to come here regularly, mainly because everything is quite good. The food tastes great, the ingredients are just as good and there’s always something to pick according to your preferences. Shipments arrive nearly immediately and each item is secured in its own package.
Lately, the portions look smaller than I remember. It’s not very important, but it does change how websites appear when you anticipate stable behavior. There have been some changes to the service, but I shouldn’t say it’s bad; the detail just seems to be missing now.
In all, the place is fine, but I do think there are parts that can be made better.
Atmosphere: 4
Food: 4
Service: 4
One guy which works there made the biggest burrito ever. Thank you . My second time there
But the first time when I came there it was very small portions
Atmosphere: 5
Food: 5
Service: 5
Nice and clean on the inside.
But I was just served the smallest serving I have ever received from a chipotle.
I asked for more but to no avail.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
The new people working there have greatly improved the customer experience!
Atmosphere: 5
Food: 5
Service: 5
Great little spot to go to, quick service, nice employees and great food. No small portions here!
Atmosphere: 5
Food: 5
Service: 5
Carlton was very professional. Good smells, yummy food, nice customer service here.
Atmosphere: 5
Food: 5
Service: 5
I do not recommend this Chipotle.
I regularly visit other Chipotle locations and always get a standard portion of food. But at this location, the portion was so small that I left feeling hungry. This is the first time in years I’ve experienced something like this. I’m very disappointed with the service and the staff.
I won’t be coming back, and I don’t recommend this place to anyone.
Atmosphere: 4
Food: 1
Service: 1
Do not come to this location after eating here last night I been having the symptoms of food poisoning. I should’ve left the second I saw the kitchen and the FOH dirty. It was the only place open late at night after work that I could walk to. Save yourself some time and go somewhere else.
Atmosphere: 1
Food: 1
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