The location of the cinnamon can get crowded when busy. Regadless, I love their cinnamon rolls and the employees are always so nice and helpful to me. Jonathan and Erin have always been so nice, patient, and respectful to me. I go back to this place and always appreciate seeing them working. Extra tip for them!
zainab al-awadi
Hi we were disrespected by an employee there my mom asked for a Cinnabon but only had cash no card this particular employee picked up the bag that my mom was going to purchase and threw it in the trash in front of my mom. She could have waited until the customer left, but she did that purposely. That is a huge disrespect and hurt my moms pride, but me as her daughter I could not stay quite. I hope Cinnabon doesn’t allow there employees to treat the customers with this disrespect. If the manger or business sees this I have the employees name and there’s cameras to see her actions.
Seth Phillips
Online order prepared fast and friendly service
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Cinnamon Roll What
Jefferson Vo (Jeffersonxvo)
Lady who worked around 4:30 at the register had a very bad attitude. She threw our orders into the bag and shoved the bag into our direction, bag she gave was also ripped. Please fix her attitude and customer service skills. Retrain her. I would give a 0 star review but since that’s not possible, you get a 1 ?
Chase Erford
Pretty mid MiniBons, decent service, high price. The value for money is low for the MiniBons. The service was decent, but an underwhelming experience overall.
Food: 3
Service: 3
drae Mccarthy
Came to get a caramel pecan roll, was told it was too late for them to make one. I asked what time they closed, was told 9pm. It was 8:15!
Service: 1
Net Nguyen
I recently visited Cinnabon around 8 PM on a Thursday and had a terrible experience. When I asked the staff if the Cinnabons were sold individually or by set, they responded by mocking and joking around, making me feel disrespected and uncomfortable. A group of male staff members were responsible for this rude behavior. Normally, I feel bad about leaving a store without making a purchase, but their attitude was so unprofessional and unpleasant that I had to leave immediately. This was an awful experience, and I won't be returning.
Liane P.
A visit to Cinnabon is always a must, I love the cinnamon rolls.
Atmosphere: 3
Food: 5
Service: 5
Nguyen Nguyen
I recently visited Cinnabon around 8 PM on a Thursday and had a terrible experience. When I asked the staff if the Cinnabons were sold individually or by set, they responded by mocking and joking around, making me feel disrespected and uncomfortable. A group of male staff members were responsible for this rude behavior. Normally, I feel bad about leaving a store without making a purchase, but their attitude was so unprofessional and unpleasant that I had to leave immediately. This was an awful experience, and I won't be returning.
Val G
Oh geez, just stop putting a tip option on there. We all know it’s to make us feel pressured to do so, but there’s no reason to tip someone at a counter filling an order. Last night I selected “no tip” and once she saw it, she put the 2 rolls on the counter and just shoved them forward with definitely no smile, no kind goodbye, etc. This is not a sit down restaurant. Taco Bell doesn’t ask for tips, this is no different. I actually tip generously for good service at a restaurant, but in the USA this is getting out of control. If this business and others would break the trend instead of jumping on this ridiculous bandwagon, we would move in the right direction. Also, rolls tasted pretty good, but almost $11 for the smaller size ones. Ouch.
My food was cold didn’t offer to warm it up at all and didn’t say anything to me while at the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Center of the Roll
C Hernandez
It's in the mall... It's sweet and delightful but it's loud and busy because it's in a shopping mall.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cinnabon Classic Roll, Extra Frosting
Erica Terry
I got food poising here just a few days ago from undercooked dough and I’ve been miserable it’s coming out both ends, chills, fever. Do not recommend them ever.Learn how to check the temperature of what you’re selling.
hellohowareyou
Experience was satisfactory. The cinnamon rolls were great and the churros were nice and crispy. It was freshly made and the staff was kind. Thank you for such a great experience!
Experience was satisfactory. The cinnamon rolls were great and the churros were nice and crispy. It was freshly made and the staff was kind. Thank you for such a great experience!
The location of the cinnamon can get crowded when busy. Regadless, I love their cinnamon rolls and the employees are always so nice and helpful to me. Jonathan and Erin have always been so nice, patient, and respectful to me. I go back to this place and always appreciate seeing them working. Extra tip for them!
Hi we were disrespected by an employee there my mom asked for a Cinnabon but only had cash no card this particular employee picked up the bag that my mom was going to purchase and threw it in the trash in front of my mom. She could have waited until the customer left, but she did that purposely. That is a huge disrespect and hurt my moms pride, but me as her daughter I could not stay quite. I hope Cinnabon doesn’t allow there employees to treat the customers with this disrespect. If the manger or business sees this I have the employees name and there’s cameras to see her actions.
Online order prepared fast and friendly service
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Cinnamon Roll What
Lady who worked around 4:30 at the register had a very bad attitude. She threw our orders into the bag and shoved the bag into our direction, bag she gave was also ripped. Please fix her attitude and customer service skills. Retrain her. I would give a 0 star review but since that’s not possible, you get a 1 ?
Pretty mid MiniBons, decent service, high price.
The value for money is low for the MiniBons. The service was decent, but an underwhelming experience overall.
Food: 3
Service: 3
Came to get a caramel pecan roll, was told it was too late for them to make one. I asked what time they closed, was told 9pm. It was 8:15!
Service: 1
I recently visited Cinnabon around 8 PM on a Thursday and had a terrible experience. When I asked the staff if the Cinnabons were sold individually or by set, they responded by mocking and joking around, making me feel disrespected and uncomfortable. A group of male staff members were responsible for this rude behavior. Normally, I feel bad about leaving a store without making a purchase, but their attitude was so unprofessional and unpleasant that I had to leave immediately. This was an awful experience, and I won't be returning.
A visit to Cinnabon is always a must, I love the cinnamon rolls.
Atmosphere: 3
Food: 5
Service: 5
I recently visited Cinnabon around 8 PM on a Thursday and had a terrible experience. When I asked the staff if the Cinnabons were sold individually or by set, they responded by mocking and joking around, making me feel disrespected and uncomfortable. A group of male staff members were responsible for this rude behavior. Normally, I feel bad about leaving a store without making a purchase, but their attitude was so unprofessional and unpleasant that I had to leave immediately. This was an awful experience, and I won't be returning.
Oh geez, just stop putting a tip option on there. We all know it’s to make us feel pressured to do so, but there’s no reason to tip someone at a counter filling an order. Last night I selected “no tip” and once she saw it, she put the 2 rolls on the counter and just shoved them forward with definitely no smile, no kind goodbye, etc. This is not a sit down restaurant. Taco Bell doesn’t ask for tips, this is no different. I actually tip generously for good service at a restaurant, but in the USA this is getting out of control. If this business and others would break the trend instead of jumping on this ridiculous bandwagon, we would move in the right direction. Also, rolls tasted pretty good, but almost $11 for the smaller size ones. Ouch.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
My food was cold didn’t offer to warm it up at all and didn’t say anything to me while at the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Center of the Roll
It's in the mall... It's sweet and delightful but it's loud and busy because it's in a shopping mall.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cinnabon Classic Roll, Extra Frosting
I got food poising here just a few days ago from undercooked dough and I’ve been miserable it’s coming out both ends, chills, fever. Do not recommend them ever.Learn how to check the temperature of what you’re selling.
Experience was satisfactory. The cinnamon rolls were great and the churros were nice and crispy. It was freshly made and the staff was kind. Thank you for such a great experience!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Minibon Cinnapacks, Churro Stick
Experience was satisfactory. The cinnamon rolls were great and the churros were nice and crispy. It was freshly made and the staff was kind. Thank you for such a great experience!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cinnabon Classic Roll, Churro Stick
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