Placed my order online and it was supposed to be a 30 minutes. I've been here for 35 minutes watching staff strategically pushed orders back. 1 worker is on the line 1230am, there were 2 but they were talking about video games before one left. The other has been playing on his phone trying to start music on speaker for the last couple of minutes. This is great customer service.
Atmosphere: 1
Service: 1
Kylee Yelland
Honestly, it looks like it's run by young stoners without supervision.. and the app always says my order is ready, but it is never ready on time.
The front caahier's machine was down and there was old Starbucks food and rabdom supplies all up at the front where you pay...
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
Caleb Dillmuth
The food was good! The problem was when I ordered my food through the app it took almost an hour for it to say my order was ready for pickup on the app. When I went to the store, they said it could take another 20 minutes even though it said it was ready on the app. I know this particular Domino's was really busy on a Saturday night, so I won't be too critical.
Atmosphere: 2
Food: 4
Service: 3
Jasper Bang
They will take an hour or more to deliver your pizza. They've done it to me several times in a row. Finally learned my lesson: Don't order delivery from this location.
Atmosphere: 1
Food: 5
Service: 1
Christian J
Last week I ordered a pizza. When I got home, one of the pizzas was wrong. When I called in, they apologized and they said that they were going to put a note it for a free pizza. I just called. There was no note added. DO NOT TRUST THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Mina Kamio
I placed an order, the delivery person told me they couldn't come inside the building. I said that was fine and would call the store to cancel the order because I couldn't come down to meet them due to an injury. They told me that was always the policy even though I'd had an order delivered to my door just within the last month.
I called the store, the man who answered explained bike deliverers can't come inside and they didn't have car deliverers tonight, so they'd just cancel it. That was fine.
But then I got a call *again* from the delivery person, trying to berate me and telling me not to order from them ever again. I hung up mid call. Wildly unprofessional of their driver to behave this way, especially due to a policy that was never stated. They offer a to-door option, customers shouldn't be admonished for using and expecting it.
Two stars instead of one because whoever answered at the store was completely professional, honest, and reasonable.
Cato Johansen
My app didn't work, and the people there didn't find the time to take my order. Waited for quite some time, but 'they had to catch up'. Ended up buying my pizza around the corner. Too busy for customers.....
Service: 1
Alex Sobol
Ordered 1hr in advance,Gave address, made payment,called back they delivered to capital hill and do not deliver to convention place which is 7 min away. I gave a bus number(driver)who was it delivered to?Should have notified me when address was given-do not deliver there.
Levi M
The man with the man bun working at 5:42pm on November 11th copped a nasty attitude when I asked for an extra large pizza box for my medium pizza when it was pouring outside and I wanted to double box my pizza. Then he handed me a sheet of cardboard, didn't even bother to build the box. Extremely rude employee.
Atmosphere: 1
Food: 5
Service: 1
Ami Nguyen
This location consistently makes the best pan pizza. Order curbside for easy pick up. All you have to do is turn on your hazard lights in front of the store and they come out to you.
I started ordering dominos for the kids rather than ordering $25 pizzas at other pizza shops. 5 stars for a chain pizza restaurant bc that’s what it is and how it presents itself.
The new tots are a good concept, and o think it depends on the execution. The pizza is decent but uninspired
Atmosphere: 4
Food: 4
Service: 5
Shawn M269
After spending 30 mins setting up my account, confirming Payment method, typing in my order 3 times, finally got a confirmation...text received, yea! Then a text telling me my order...CANCELLED.
I've called pagliaci, domino's, jumping through hoops...ridiculous.
Service: 1
J B
They will accidentally put meat on your vegetarian pizza. Guess there aren’t real “quality checks”? Double check your food before you leave.
Atmosphere: 1
Food: 1
Service: 3
Prash
Ordered 3-cheese loaded tots vegetarian, got bacon in my order. This is a real problem for me because I'd never eaten meat in my life before this happened.
I called them to talk about it and get a refund, the manager told me to call back later because they were busy and had a huge order :| I mean can't you hand it off to someone else to handle a serious complaint for 5 minutes?
I did call back later and they gave me a full refund. But still pissed with that shitty bacon taste and smell in my mouth
Atmosphere: 1
Food: 1
Service: 2
Christopher Walsh
Their pizzas are hit or miss between "basic" and restaurant quality. Last time, my pepperoni pizza was falling apart, today it was awesome with extra seasoning and yummiesness on the crust. Maybe their pizzas are better when they're not busy and rushing, I don't know, I'll have to try out different times.
Placed my order online and it was supposed to be a 30 minutes. I've been here for 35 minutes watching staff strategically pushed orders back. 1 worker is on the line 1230am, there were 2 but they were talking about video games before one left. The other has been playing on his phone trying to start music on speaker for the last couple of minutes. This is great customer service.
Atmosphere: 1
Service: 1
Honestly, it looks like it's run by young stoners without supervision.. and the app always says my order is ready, but it is never ready on time.
The front caahier's machine was down and there was old Starbucks food and rabdom supplies all up at the front where you pay...
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
The food was good! The problem was when I ordered my food through the app it took almost an hour for it to say my order was ready for pickup on the app. When I went to the store, they said it could take another 20 minutes even though it said it was ready on the app. I know this particular Domino's was really busy on a Saturday night, so I won't be too critical.
Atmosphere: 2
Food: 4
Service: 3
They will take an hour or more to deliver your pizza. They've done it to me several times in a row. Finally learned my lesson: Don't order delivery from this location.
Atmosphere: 1
Food: 5
Service: 1
Last week I ordered a pizza. When I got home, one of the pizzas was wrong. When I called in, they apologized and they said that they were going to put a note it for a free pizza. I just called. There was no note added. DO NOT TRUST THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
I placed an order, the delivery person told me they couldn't come inside the building. I said that was fine and would call the store to cancel the order because I couldn't come down to meet them due to an injury. They told me that was always the policy even though I'd had an order delivered to my door just within the last month.
I called the store, the man who answered explained bike deliverers can't come inside and they didn't have car deliverers tonight, so they'd just cancel it. That was fine.
But then I got a call *again* from the delivery person, trying to berate me and telling me not to order from them ever again. I hung up mid call. Wildly unprofessional of their driver to behave this way, especially due to a policy that was never stated. They offer a to-door option, customers shouldn't be admonished for using and expecting it.
Two stars instead of one because whoever answered at the store was completely professional, honest, and reasonable.
My app didn't work, and the people there didn't find the time to take my order. Waited for quite some time, but 'they had to catch up'. Ended up buying my pizza around the corner. Too busy for customers.....
Service: 1
Ordered 1hr in advance,Gave address, made payment,called back they delivered to capital hill and do not deliver to convention place which is 7 min away. I gave a bus number(driver)who was it delivered to?Should have notified me when address was given-do not deliver there.
The man with the man bun working at 5:42pm on November 11th copped a nasty attitude when I asked for an extra large pizza box for my medium pizza when it was pouring outside and I wanted to double box my pizza. Then he handed me a sheet of cardboard, didn't even bother to build the box. Extremely rude employee.
Atmosphere: 1
Food: 5
Service: 1
This location consistently makes the best pan pizza. Order curbside for easy pick up. All you have to do is turn on your hazard lights in front of the store and they come out to you.
I started ordering dominos for the kids rather than ordering $25 pizzas at other pizza shops. 5 stars for a chain pizza restaurant bc that’s what it is and how it presents itself.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The new tots are a good concept, and o think it depends on the execution. The pizza is decent but uninspired
Atmosphere: 4
Food: 4
Service: 5
After spending 30 mins setting up my account, confirming Payment method, typing in my order 3 times, finally got a confirmation...text received, yea! Then a text telling me my order...CANCELLED.
I've called pagliaci, domino's, jumping through hoops...ridiculous.
Service: 1
They will accidentally put meat on your vegetarian pizza. Guess there aren’t real “quality checks”? Double check your food before you leave.
Atmosphere: 1
Food: 1
Service: 3
Ordered 3-cheese loaded tots vegetarian, got bacon in my order. This is a real problem for me because I'd never eaten meat in my life before this happened.
I called them to talk about it and get a refund, the manager told me to call back later because they were busy and had a huge order :| I mean can't you hand it off to someone else to handle a serious complaint for 5 minutes?
I did call back later and they gave me a full refund. But still pissed with that shitty bacon taste and smell in my mouth
Atmosphere: 1
Food: 1
Service: 2
Their pizzas are hit or miss between "basic" and restaurant quality. Last time, my pepperoni pizza was falling apart, today it was awesome with extra seasoning and yummiesness on the crust. Maybe their pizzas are better when they're not busy and rushing, I don't know, I'll have to try out different times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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