My food was great and the guys in the store were nice but I don’t know what the delivery drivers problem was we ordered for carry out which means you go pick it up but somehow the driver took our food and dropped it off to someone else who while we waited for them to remake my order called and complained about receiving the wrong order. Not sure maybe the guy was new or tired or both but that was the only frustration of my experience which is why service got a two
Atmosphere: 3
Food: 5
Service: 1
Melee Moilanen
Worst customer service, workers are a bunch of angry little babies, made my bread bites to greasy in anger, didn't cut the pizza fully, don't eat here, go to rainier Ave and s Genesee st for 5/5 service
Atmosphere: 2
Food: 2
Service: 1
Sierra Chatterton
Waited almost 3 hours for our pizza. It finally says it’s on the way but who knows if it will actually make it here and if it’ll even be warm at this point.. so frustrated, as they won’t even let us cancel the order. And don’t even bother calling. You’ll be on hold forever. Never ordering from here again.
Service: 1
Michael Brasket
Absolutely the worst pizza delivery and customer service of all time. You'd think after so many decades dominos would have figured at least how to cut a pizza. But you wait an hour and 15 minutes for an uncut pizza and the most obnoxious manager I've ever spoken to asking me if I know how to cut a pizza. They won't make good on it either, they will try to make you sign up to get their spam email instead of just giving you a coupon.
Atmosphere: 1
Food: 1
Service: 1
Neal James
I ordered pizza totaling close to $50. My order took over 2 hours to arrive and was not warm. I was not trying to be unreasonable but I figured the store would do something about the fact that I had to wait so long and no mention of delays before ordering. I called once after the first hour just to check on my order and was told oh it's leaving the store soon. I called again an hour later and was told that they were already on the way. When the delivery bike arrived he blamed them being short staffed. This is when I decided to call them back to see if they would give us a refund or discount or something. I was told yes let's see what we can do, then they hung up on me. I assumed it was a mistake and called back. The manager said i need to put you on hold and never came back 10 mins later I hung up to write this review I want my money back on. I could have walked there and picked it up. They are only a 10 minute walk tops. I would not come back to this location even if offered free pizza unless the staff had been retrained and the app is fixed to mention long waits. This was by far the worst/rudest I've been treated at a Domino's. At least i didn't have to take anybody to the hospital this time.
Atmosphere: 3
Food: 3
Service: 1
Guillermo GE
I Ordered the pizza at 3:23 p.m. The delivery time was supposed to be 21 to 36 minutes. It's been over an hour, and it's not even on its way yet, but to charge 8 dollars for delivery you are good.
Atmosphere: 1
Food: 4
Service: 1
Rjj
I bought about 30 bucks worth of one pizza and they honored absolutely none of my asks. Gave me a normal 10 dollar large that wasn't even NY Style. Poor folks spend their weekend money with you. Please give me what I order
Atmosphere: 3
Food: 1
Service: 3
Lane Harmonia
fast and friendly, clean interior. my pizza has always been correct even with multiple modifications.
ordered my pizza at 6:36, it has been in the “quality check” stage since 7:00. We didnt receive the order until after 8:00. We ordered one medium pizza, a stuffed cheesy bread, and a pasta. absolutely ridiculous wait time and it arrived cold.
Felt sick after eating the pizza. The pizza was dry and hard with stale toppings.
D
The pizza is delicious, the Garlic Knots and Parmesan Bites are finger licking good.
Atmosphere: 3
Food: 5
Service: 2
Hama K
I've been buying pizza from this place for the last two years with no problem, but this time with the new staff they screwed up. When I placed the order online was said 7 to 15 minutes, I went there after 10 minutes to pick up the order the guy was on the phone for at least five minutes which is 15 minutes total. And then he told me they need 10 more minutes to have it ready. Total 25 minutes. I waited for another 5 minutes and I went back to them to see if it's ready. Again he said 10 minutes. The total became 30 minutes, I had only 30 minutes for my lunchtime. I left the store without taking my pizza just because it wasn’t ready, I had to leave because I was getting late to clock back in to work.
I G
Marked my pizza delivery as delivered and my apartment footage shows the driver leaving with my pizza and not leaving it. Called to get refund and said a manger would contact me days ago, and every time I call back they hang up on me
Иля Серт
We are here for the first time. It was very tasty.
Super friendly staff and went above and beyond
Atmosphere: 5
Food: 5
Service: 5
My food was great and the guys in the store were nice but I don’t know what the delivery drivers problem was we ordered for carry out which means you go pick it up but somehow the driver took our food and dropped it off to someone else who while we waited for them to remake my order called and complained about receiving the wrong order. Not sure maybe the guy was new or tired or both but that was the only frustration of my experience which is why service got a two
Atmosphere: 3
Food: 5
Service: 1
Worst customer service, workers are a bunch of angry little babies, made my bread bites to greasy in anger, didn't cut the pizza fully, don't eat here, go to rainier Ave and s Genesee st for 5/5 service
Atmosphere: 2
Food: 2
Service: 1
Waited almost 3 hours for our pizza. It finally says it’s on the way but who knows if it will actually make it here and if it’ll even be warm at this point.. so frustrated, as they won’t even let us cancel the order. And don’t even bother calling. You’ll be on hold forever. Never ordering from here again.
Service: 1
Absolutely the worst pizza delivery and customer service of all time. You'd think after so many decades dominos would have figured at least how to cut a pizza. But you wait an hour and 15 minutes for an uncut pizza and the most obnoxious manager I've ever spoken to asking me if I know how to cut a pizza. They won't make good on it either, they will try to make you sign up to get their spam email instead of just giving you a coupon.
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza totaling close to $50. My order took over 2 hours to arrive and was not warm. I was not trying to be unreasonable but I figured the store would do something about the fact that I had to wait so long and no mention of delays before ordering. I called once after the first hour just to check on my order and was told oh it's leaving the store soon. I called again an hour later and was told that they were already on the way. When the delivery bike arrived he blamed them being short staffed. This is when I decided to call them back to see if they would give us a refund or discount or something. I was told yes let's see what we can do, then they hung up on me. I assumed it was a mistake and called back. The manager said i need to put you on hold and never came back 10 mins later I hung up to write this review I want my money back on. I could have walked there and picked it up. They are only a 10 minute walk tops. I would not come back to this location even if offered free pizza unless the staff had been retrained and the app is fixed to mention long waits. This was by far the worst/rudest I've been treated at a Domino's. At least i didn't have to take anybody to the hospital this time.
Atmosphere: 3
Food: 3
Service: 1
I Ordered the pizza at 3:23 p.m. The delivery time was supposed to be 21 to 36 minutes. It's been over an hour, and it's not even on its way yet, but to charge 8 dollars for delivery you are good.
Atmosphere: 1
Food: 4
Service: 1
I bought about 30 bucks worth of one pizza and they honored absolutely none of my asks. Gave me a normal 10 dollar large that wasn't even NY Style. Poor folks spend their weekend money with you. Please give me what I order
Atmosphere: 3
Food: 1
Service: 3
fast and friendly, clean interior. my pizza has always been correct even with multiple modifications.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Parmesan Bread Bites, Chocolate Lava Crunch Cakes
ordered my pizza at 6:36, it has been in the “quality check” stage since 7:00. We didnt receive the order until after 8:00. We ordered one medium pizza, a stuffed cheesy bread, and a pasta. absolutely ridiculous wait time and it arrived cold.
Service: 1
Restaurantji Recommends
Felt sick after eating the pizza. The pizza was dry and hard with stale toppings.
The pizza is delicious, the Garlic Knots and Parmesan Bites are finger licking good.
Atmosphere: 3
Food: 5
Service: 2
I've been buying pizza from this place for the last two years with no problem, but this time with the new staff they screwed up.
When I placed the order online was said 7
to 15 minutes, I went there after 10 minutes to pick up the order the guy was on the phone for at least five minutes which is 15 minutes total. And then he told me they need 10 more minutes to have it ready. Total 25 minutes. I waited for another 5 minutes and I went back to them to see if it's ready. Again he said 10 minutes. The total became 30 minutes, I had only 30 minutes for my lunchtime. I left the store without taking my pizza just because it wasn’t ready, I had to leave because I was getting late to clock back in to work.
Marked my pizza delivery as delivered and my apartment footage shows the driver leaving with my pizza and not leaving it. Called to get refund and said a manger would contact me days ago, and every time I call back they hang up on me
We are here for the first time. It was very tasty.
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