Okay smoothies, if you ever catch them open. If you can't keep posted business hours, you should change the posted business hours. Will not be coming back.
Sean Hawkins
Person working today at 1115am 6/27 was so insanely rude. You were out of Açaí which it didn’t say on GRUBHUB and when trying to replace she just kept saying that I have to pay extra. Like excuse me? You all made a mistake and you are throwing a fuss about a dollar? She was also just so rude about it. The other emerald city smooth on cap hill is so much nicer than this one.
Tobias Ettinger
Good Smoothies, Friendly Staff, bought two smoothies => paid 20$
kalomiros7
The store seems like it’s in a very bad condition and they don’t even have phone numbers for loyalty points similar to how other stores in the franchise have. Very bad.
Hugo Silva
Best smoothies in town, really healthy and flavors can't go wrong I like energizer it give me the power for the daily routine😁
Atmosphere: 5
Food: 5
Service: 5
Merihim Solomon
Avoid this place at all costs. Live emerald city smoothies but this location is to be avoided
Atmosphere: 1
Food: 1
Service: 1
D S
They are rarely open on time
Leigh Petersen
The energizer and the emerald are my personal favorites. This is the only location I've found that has a secret menu. Love this place.
Vegetarian options: Real fruit and vegetables,oat,soy and other non dairy milks.
Dietary restrictions: Have dairy substitute
Atmosphere: 5
Food: 5
Service: 5
Kourtney Nicole
Disappointing First Impression While the smoothie itself was good with fresh fruit, the overall experience at Emerald City Smoothie was lacking. The store's appearance fell short of the inviting atmosphere depicted in the pictures. It seemed unfinished, with a ladder against the wall and a broken self-serve computer. Additionally, the posted food safety rating of "okay" was concerning, and the lack of cold drinks due to a broken refrigerator limited beverage options. For a business that relies on customer traffic, a well-maintained and inviting environment is crucial. I recommend the store address these issues before reopening to ensure a positive first impression for future customers.
Atmosphere: 1
Food: 3
Service: 3
B1G H41RY B4LLZ
Says they're open today but no one is inside and no lights on ?!?
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Alma Goolsbee
Y'all could bother to update your own hours on here when you change them. So
Atmosphere: 3
Food: 5
Service: 4
Azooz Adam
I ordered two smoothies and paid almost 20 dollars orders. I asked for less ice. I looked at the smoothie and was filled less than the other. I asked her why it was less and she said that is her policy. I have not heard of such thing and believe I should have filled cup, that is what I paid for. So I am trying to explain this and she says “I don’t want to argue with you, your people are always starting problems” ( I am a black man) she said I needed to leave or else she will call the police. I do not appreciate being threatened in this matter when I was no threat. I come here all the time and my order was never an issue. Truly dissatisfied and hurt.
Atmosphere: 1
Food: 1
Service: 1
Miki DaVelle
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Gina Domenico
Terrible customer service, hire new employees. Girl at the front was miserable and offers very poor service. First time there and will not
Okay smoothies, if you ever catch them open. If you can't keep posted business hours, you should change the posted business hours. Will not be coming back.
Person working today at 1115am 6/27 was so insanely rude. You were out of Açaí which it didn’t say on GRUBHUB and when trying to replace she just kept saying that I have to pay extra. Like excuse me? You all made a mistake and you are throwing a fuss about a dollar? She was also just so rude about it. The other emerald city smooth on cap hill is so much nicer than this one.
Good Smoothies, Friendly Staff, bought two smoothies => paid 20$
The store seems like it’s in a very bad condition and they don’t even have phone numbers for loyalty points similar to how other stores in the franchise have. Very bad.
Best smoothies in town, really healthy and flavors can't go wrong
I like energizer it give me the power for the daily routine😁
Atmosphere: 5
Food: 5
Service: 5
Avoid this place at all costs. Live emerald city smoothies but this location is to be avoided
Atmosphere: 1
Food: 1
Service: 1
They are rarely open on time
The energizer and the emerald are my personal favorites. This is the only location I've found that has a secret menu. Love this place.
Vegetarian options: Real fruit and vegetables,oat,soy and other non dairy milks.
Dietary restrictions: Have dairy substitute
Atmosphere: 5
Food: 5
Service: 5
Disappointing First Impression
While the smoothie itself was good with fresh fruit, the overall experience at Emerald City Smoothie was lacking. The store's appearance fell short of the inviting atmosphere depicted in the pictures. It seemed unfinished, with a ladder against the wall and a broken self-serve computer. Additionally, the posted food safety rating of "okay" was concerning, and the lack of cold drinks due to a broken refrigerator limited beverage options.
For a business that relies on customer traffic, a well-maintained and inviting environment is crucial. I recommend the store address these issues before reopening to ensure a positive first impression for future customers.
Atmosphere: 1
Food: 3
Service: 3
Says they're open today but no one is inside and no lights on ?!?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Y'all could bother to update your own hours on here when you change them. So
Atmosphere: 3
Food: 5
Service: 4
I ordered two smoothies and paid almost 20 dollars orders. I asked for less ice. I looked at the smoothie and was filled less than the other. I asked her why it was less and she said that is her policy. I have not heard of such thing and believe I should have filled cup, that is what I paid for. So I am trying to explain this and she says “I don’t want to argue with you, your people are always starting problems” ( I am a black man) she said I needed to leave or else she will call the police. I do not appreciate being threatened in this matter when I was no threat. I come here all the time and my order was never an issue. Truly dissatisfied and hurt.
Atmosphere: 1
Food: 1
Service: 1
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Terrible customer service, hire new employees. Girl at the front was miserable and offers very poor service. First time there and will not
Atmosphere: 1
Food: 3
Service: 1
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