I am always glad to have a smoothie here after working out. I so appreciate the fast service and dependable delicious smoothies. Thank you :-D
Alma Goolsbee
Y'all could bother to update your own hours on here when you change them. So
Atmosphere: 3
Food: 5
Service: 4
Ryan A.
Would give negative if I could. I go to emerald smoothie all the time. Unfortunately I went to this location. Nasty smoothie , refused to give me refund. Noticed after they have gnats flying over all of their uncovered product. Disgusting makes me never want to drink another smoothie again.
Riley B.
Always get the large pb and j its my favorite. Everyone who works there has always been chill with me although personally I dont suffer from ocd or have any weird food allergies.
Azooz Adam
I ordered two smoothies and paid almost 20 dollars orders. I asked for less ice. I looked at the smoothie and was filled less than the other. I asked her why it was less and she said that is her policy. I have not heard of such thing and believe I should have filled cup, that is what I paid for. So I am trying to explain this and she says “I don’t want to argue with you, your people are always starting problems” ( I am a black man) she said I needed to leave or else she will call the police. I do not appreciate being threatened in this matter when I was no threat. I come here all the time and my order was never an issue. Truly dissatisfied and hurt.
Atmosphere: 1
Food: 1
Service: 1
Miki DaVelle
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Gina Domenico
Terrible customer service, hire new employees. Girl at the front was miserable and offers very poor service. First time there and will not
Atmosphere: 1
Food: 3
Service: 1
Joe M.
I truly hate this ECS, the customer service is pure poop!!! The same person works at the other one up the street as well. They never greet you and just gives a death stare when your trying to order. Nasty looking finger nails that's sharpen at the tip. The inside is very dirty and sticky flies buzzing all over the place. I hope they shut these 2 locations down asap!!! I would give a zero star if I could!!
Bob Johnson
Showed up around 10:15 am on a Tuesday and the front door was locked and no employees were present. There was a clock on the front door saying that they will return at 10:25 am. This is the typical experience I've had with this place over the years so I didn't bother waiting. I really like the smoothies but about 50% of the time I visit this location it is closed during their normally posted business hours.
Kulsum B.
Instagram: themysticmuse_ Emerald City Smoothie has become my go-to destination after intense workouts, where I can indulge in delicious and nutritious smoothies. This health-conscious establishment has curated an impressive menu that caters to different individuals' needs, offering a wide range of smoothies, from protein-packed options to those designed for slimming down. The thoughtfulness in crafting their menus, segregating smoothies based on specific goals like immunity, slimming, and bulking up, is truly commendable. While Emerald City Smoothie's offerings are top-notch, there is one aspect I believe could elevate their customer experience even further: an upgrade to their glassware. Aesthetically appealing glasses would truly complement their outstanding smoothies and have the potential to enhance their overall sales. Emerald City Smoothie's menu is a testament to their commitment to catering to the diverse needs of their customers. Whether you're seeking an immune-boosting blend, aiming to slim down, or looking to bulk up, they have a smoothie tailored just for you. This level of customization allows individuals to make choices that align with their personal health goals. Moreover, the transparency of displaying calorie information beside each smoothie option demonstrates Emerald City Smoothie's dedication to promoting informed and conscious choices. One aspect that sets Emerald City Smoothie apart is their unwavering dedication to using high-quality ingredients. The fresh fruits, nutrient-rich vegetables, and premium protein sources ensure that each sip of their smoothies is packed with goodness. Not only are their smoothies nutritious, but they are also bursting with flavor. Every blend is a harmonious fusion of ingredients, resulting in delightful taste profiles that leave a lasting impression. Whether it's the refreshing tropical fruit smoothies or the protein-rich creations, Emerald City Smoothie consistently delivers on both taste and health benefits. Another aspect that makes Emerald City Smoothie a pleasure to visit is their exceptional customer service. The staff members are knowledgeable, attentive, and always ready to provide recommendations based on individual preferences. Whether you're new to the world of smoothies or a regular customer, their friendly demeanor and willingness to assist create a welcoming atmosphere. The efficiency with which they handle orders, especially during busy periods, is commendable and ensures a smooth and enjoyable experience for all. While Emerald City Smoothie excels in creating top-notch smoothies, I believe that enhancing the presentation through upgraded glassware would take their offerings to new heights. A visually appealing glass can be the perfect complement to their beautifully crafted smoothies, enticing customers even further. The visual appeal plays a significant role in attracting new patrons and promoting social media sharing, which can ultimately boost sales and further establish Emerald City Smoothie as a leader in the industry. Emerald City Smoothie has undoubtedly established itself as a fitness enthusiast's paradise. Their dedication to providing a wide range of smoothie options tailored to different health goals is truly commendable. The use of high-quality ingredients, flavorful blends, and excellent customer service all contribute to the overall exceptional experience. While the only area for improvement lies in upgrading their glassware, it is worth mentioning that this suggestion is a testament to the immense potential of Emerald City Smoothie. With an enhanced visual presentation, their smoothies will not only satisfy the taste buds but also captivate the eyes, making for an even more remarkable and memorable experience.
If I could I would give it a zero I just got a 24 oz Guava sunrise and as I was drinking it I pulled 2 pieces of hair out of my mouth that weren’t mine because they were short and red and I have long brown hair. That is absolutely disgusting, they should be wearing their hair up or have hairnets on because that’s gross!!!!!! ??
Shain W
I think this place is closed for good...go north on Broadway to the next one, it is open.
Willow Rowe
Don’t waste your time walking or ordering on DoorDash. This location is always closed.
jesse comer
They’ll confront you in the moment if you don’t tip.
I am always glad to have a smoothie here after working out. I so appreciate the fast service and dependable delicious smoothies. Thank you :-D
Y'all could bother to update your own hours on here when you change them. So
Atmosphere: 3
Food: 5
Service: 4
Would give negative if I could. I go to emerald smoothie all the time. Unfortunately I went to this location. Nasty smoothie , refused to give me refund. Noticed after they have gnats flying over all of their uncovered product. Disgusting makes me never want to drink another smoothie again.
Always get the large pb and j its my favorite. Everyone who works there has always been chill with me although personally I dont suffer from ocd or have any weird food allergies.
I ordered two smoothies and paid almost 20 dollars orders. I asked for less ice. I looked at the smoothie and was filled less than the other. I asked her why it was less and she said that is her policy. I have not heard of such thing and believe I should have filled cup, that is what I paid for. So I am trying to explain this and she says “I don’t want to argue with you, your people are always starting problems” ( I am a black man) she said I needed to leave or else she will call the police. I do not appreciate being threatened in this matter when I was no threat. I come here all the time and my order was never an issue. Truly dissatisfied and hurt.
Atmosphere: 1
Food: 1
Service: 1
The smoothies are decent when the place is actually open. The posted business hours mean nothing. It's the luck of the draw if someone will actually be there when you come by. Also online orders never seem to go through. Pretty disappointing.
Terrible customer service, hire new employees. Girl at the front was miserable and offers very poor service. First time there and will not
Atmosphere: 1
Food: 3
Service: 1
I truly hate this ECS, the customer service is pure poop!!! The same person works at the other one up the street as well. They never greet you and just gives a death stare when your trying to order. Nasty looking finger nails that's sharpen at the tip. The inside is very dirty and sticky flies buzzing all over the place. I hope they shut these 2 locations down asap!!! I would give a zero star if I could!!
Showed up around 10:15 am on a Tuesday and the front door was locked and no employees were present. There was a clock on the front door saying that they will return at 10:25 am. This is the typical experience I've had with this place over the years so I didn't bother waiting. I really like the smoothies but about 50% of the time I visit this location it is closed during their normally posted business hours.
Instagram: themysticmuse_ Emerald City Smoothie has become my go-to destination after intense workouts, where I can indulge in delicious and nutritious smoothies. This health-conscious establishment has curated an impressive menu that caters to different individuals' needs, offering a wide range of smoothies, from protein-packed options to those designed for slimming down. The thoughtfulness in crafting their menus, segregating smoothies based on specific goals like immunity, slimming, and bulking up, is truly commendable. While Emerald City Smoothie's offerings are top-notch, there is one aspect I believe could elevate their customer experience even further: an upgrade to their glassware. Aesthetically appealing glasses would truly complement their outstanding smoothies and have the potential to enhance their overall sales. Emerald City Smoothie's menu is a testament to their commitment to catering to the diverse needs of their customers. Whether you're seeking an immune-boosting blend, aiming to slim down, or looking to bulk up, they have a smoothie tailored just for you. This level of customization allows individuals to make choices that align with their personal health goals. Moreover, the transparency of displaying calorie information beside each smoothie option demonstrates Emerald City Smoothie's dedication to promoting informed and conscious choices. One aspect that sets Emerald City Smoothie apart is their unwavering dedication to using high-quality ingredients. The fresh fruits, nutrient-rich vegetables, and premium protein sources ensure that each sip of their smoothies is packed with goodness. Not only are their smoothies nutritious, but they are also bursting with flavor. Every blend is a harmonious fusion of ingredients, resulting in delightful taste profiles that leave a lasting impression. Whether it's the refreshing tropical fruit smoothies or the protein-rich creations, Emerald City Smoothie consistently delivers on both taste and health benefits. Another aspect that makes Emerald City Smoothie a pleasure to visit is their exceptional customer service. The staff members are knowledgeable, attentive, and always ready to provide recommendations based on individual preferences. Whether you're new to the world of smoothies or a regular customer, their friendly demeanor and willingness to assist create a welcoming atmosphere. The efficiency with which they handle orders, especially during busy periods, is commendable and ensures a smooth and enjoyable experience for all. While Emerald City Smoothie excels in creating top-notch smoothies, I believe that enhancing the presentation through upgraded glassware would take their offerings to new heights. A visually appealing glass can be the perfect complement to their beautifully crafted smoothies, enticing customers even further. The visual appeal plays a significant role in attracting new patrons and promoting social media sharing, which can ultimately boost sales and further establish Emerald City Smoothie as a leader in the industry. Emerald City Smoothie has undoubtedly established itself as a fitness enthusiast's paradise. Their dedication to providing a wide range of smoothie options tailored to different health goals is truly commendable. The use of high-quality ingredients, flavorful blends, and excellent customer service all contribute to the overall exceptional experience. While the only area for improvement lies in upgrading their glassware, it is worth mentioning that this suggestion is a testament to the immense potential of Emerald City Smoothie. With an enhanced visual presentation, their smoothies will not only satisfy the taste buds but also captivate the eyes, making for an even more remarkable and memorable experience.
Restaurantji Recommends
Great service, great products, great prices
If I could I would give it a zero I just got a 24 oz Guava sunrise and as I was drinking it I pulled 2 pieces of hair out of my mouth that weren’t mine because they were short and red and I have long brown hair. That is absolutely disgusting, they should be wearing their hair up or have hairnets on because that’s gross!!!!!! ??
I think this place is closed for good...go north on Broadway to the next one, it is open.
Don’t waste your time walking or ordering on DoorDash. This location is always closed.
They’ll confront you in the moment if you don’t tip.