Hotel Sorrento
900 Madison St, Seattle
(206) 622-6400
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Recent Reviews
Rooms were spacious, but bathroom needs grab bars by and in the shower/tub area. More waste cans would also be helpful. Refrigerator leaked and is old , needs replacement. Please consider wall mounted dispensers for body wash and shampoo. The tiny tubes were inadequate. No hooks or towel bars to dry or towels. Please add some. We were in suite 408.
Rooms are extremely spacious and I received outstanding customer service from the staff, both in the hotel, in the eating areas, and from management. The Fireside is cozy and so inviting! The food is exquisite and the mixologists did a fantastic job on the drinks. This hotel is located within easy walking distance to Virginia Mason Franciscan Health facilities. If you are looking for historical charm - this is the place for you.
We had a wonderful stay at the Hotel Sorrento. The rooms were clean and spacious. The food was delicious with a variety of options. In general, the staff exhibited friendliness and attentiveness. I only once felt mistreated by a staff member, which could have been due to my skin color or simply because she was having a bad day. It’s challenging to discern intentions given the current state of time. Nevertheless, we would certainly consider re-staying at the Hotel.
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