Worst location I’ve been to. Didn’t give me a receipt then refused to give me an item that I ordered. The staff was rude and unhelpful. As if I’m trying to sneak a free item when I just bought 2 meals with sides and desserts?! The food was cold and hard
Atmosphere: 1
Food: 1
Service: 1
B P
Cold food, ignored, refused to give the food they forgot even tho they didn’t give us a receipt to prove we paid. Then “oh I remember that order no we didn’t charge you for the item” seemed shady. Won’t be going again.
Atmosphere: 1
Food: 1
Service: 1
Kasandra Brown
Service was surprisingly fast at this location. Food was tasty, though I feel it's a little overpriced.
Atmosphere: 5
Food: 5
Service: 5
Scout Hanicker
Stopped by Jack in the Box to grab a few Smash Jacks Doubles for myself, my ex-husband, and his partner. The drive-thru was quick, the staff were efficient, and the order was accurate—no complaints there.
The food itself? Delicious. These burgers are hefty, juicy, and full of flavor. You can tell you’re biting into real meat, and they don’t skimp on the quality. We all enjoyed them.
That said, I’m taking off a star because the price was pretty wild. Three burgers came to about $40 after tax. For comparison, I can take three people to Chili’s and get full meals for less. So while it’s great to have a Jack in the Box in Seattle, it’s definitely not the budget-friendly option it used to be. Jack is now jacking your stack of cash for a simple meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Smashed Jack
J C
Their hamburgers just dont taste like they used to. Fillers most likely.
Atmosphere: 2
Food: 1
Service: 3
Austin
Close on 12/21 8:20pm put a wet floor sign in the drive way, refused to answer the phone and had someone standing at their locked door as they wave people away and were filling pitchers of soda. Would not support this joke of a business 😂
Atmosphere: 1
Food: 1
Service: 1
Mary Grace Harrington
Disappointed they offered us military discount literally few days ago and today my husband and I walk in to get breakfast asked for military discount all of the sudden they no longer offer military discount.
Horrible service
Seu Hafoka
I ordered a #1 medium with curly fries. So I received my food they gave me regular fries, and small drink, I told the lady I asked for medium and she said the small size the new medium size which I is a lie, but they fixed my order except my drink size, I didn’t want to make it big deal so left it at that and left. Last time I’ll be at this location.
Atmosphere: 1
Food: 1
Service: 1
Pooh
I ordered a #1 medium with curly fries. So I received my food they gave me regular fries, and small drink, I told the lady I asked for medium and she said the small size the new medium size which I is a lie, but they fixed my order except my drink size, I didn’t want to make it big deal so left it at that and left. Last time I’ll be at this location.
Atmosphere: 1
Food: 1
Service: 1
Nadeen E
Okay I come from California and Jack in the Box is fairly big there. Once I moved here, I was skeptical because I was like hmm will they be the same quality? But I’ve been here twice and both times have been awesome and fresh!! The second time I went, my mans hooked me up with THREE cherries and he absolutely did not have to. And you know why? I was extra nice because we should all be kind to service workers. hint hint :)
Friendly tip: if you want little interaction and room for zero “poor customer service”, consider ordering through the app. It’s faster, it’s easier on everyone, and sometimes even cheaper with codes/discounts they offer!
Still love the customer service here though. Again, all you gotta do is be nice, I promise it works!!
Mm a hashbrown sounds really good right now. *This was written 9 months ago on my other acc and I’ve gone here SO many times since then. 10/10 recommend this location, they literally never miss.*
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, French Fries, Chicken Sandwich, Two Tacos, Hash Brown, Stuffed Jalapenos 3
Recieved a burger that was purposely squished. It was meant for another customer according to your staff.
Atmosphere: 4
Food: 1
Service: 1
walter h
Ordered a smash burger... the only ding was I asked for no pickles and they still put pickles on it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Two Tacos
Jourdan Boyd
I'm not entirely sure how it's possible but the milkshakes are not cold. They're so thick it's hard to drink them but literally they're not cold at all.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sausage Croissant, Chicken Nuggets 10, Hash Brown
Toshi OG
Spent 17$ for old,cold and hard fries.a soggy bun a patty made a days ago, zero salt and half a sliver of lettuce,A tomato TOP, root and all. not even the shake was right, how the hell was the shake already half melted? you just poured it from the machine??it's like 60 outside???? service was terrible.down right mean. honestly i find it amazing when i see a single person eating there. might as well just throw your money out the window and eat out of the trash if that's the way you swing eating that goop.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Jack
Jeffrey Mcgaughey
Someone had spilt soft drink right in front of the service window and they didn't clean it up. The floor was sticky.I mentioned it to them and they just shrugged their shoulders...
Worst location I’ve been to. Didn’t give me a receipt then refused to give me an item that I ordered. The staff was rude and unhelpful. As if I’m trying to sneak a free item when I just bought 2 meals with sides and desserts?! The food was cold and hard
Atmosphere: 1
Food: 1
Service: 1
Cold food, ignored, refused to give the food they forgot even tho they didn’t give us a receipt to prove we paid. Then “oh I remember that order no we didn’t charge you for the item” seemed shady. Won’t be going again.
Atmosphere: 1
Food: 1
Service: 1
Service was surprisingly fast at this location. Food was tasty, though I feel it's a little overpriced.
Atmosphere: 5
Food: 5
Service: 5
Stopped by Jack in the Box to grab a few Smash Jacks Doubles for myself, my ex-husband, and his partner. The drive-thru was quick, the staff were efficient, and the order was accurate—no complaints there.
The food itself? Delicious. These burgers are hefty, juicy, and full of flavor. You can tell you’re biting into real meat, and they don’t skimp on the quality. We all enjoyed them.
That said, I’m taking off a star because the price was pretty wild. Three burgers came to about $40 after tax. For comparison, I can take three people to Chili’s and get full meals for less. So while it’s great to have a Jack in the Box in Seattle, it’s definitely not the budget-friendly option it used to be. Jack is now jacking your stack of cash for a simple meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Smashed Jack
Their hamburgers just dont taste like they used to. Fillers most likely.
Atmosphere: 2
Food: 1
Service: 3
Close on 12/21 8:20pm put a wet floor sign in the drive way, refused to answer the phone and had someone standing at their locked door as they wave people away and were filling pitchers of soda. Would not support this joke of a business 😂
Atmosphere: 1
Food: 1
Service: 1
Disappointed they offered us military discount literally few days ago and today my husband and I walk in to get breakfast asked for military discount all of the sudden they no longer offer military discount.
Horrible service
I ordered a #1 medium with curly fries. So I received my food they gave me regular fries, and small drink, I told the lady I asked for medium and she said the small size the new medium size which I is a lie, but they fixed my order except my drink size, I didn’t want to make it big deal so left it at that and left. Last time I’ll be at this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a #1 medium with curly fries. So I received my food they gave me regular fries, and small drink, I told the lady I asked for medium and she said the small size the new medium size which I is a lie, but they fixed my order except my drink size, I didn’t want to make it big deal so left it at that and left. Last time I’ll be at this location.
Atmosphere: 1
Food: 1
Service: 1
Okay I come from California and Jack in the Box is fairly big there. Once I moved here, I was skeptical because I was like hmm will they be the same quality? But I’ve been here twice and both times have been awesome and fresh!! The second time I went, my mans hooked me up with THREE cherries and he absolutely did not have to. And you know why? I was extra nice because we should all be kind to service workers. hint hint :)
Friendly tip: if you want little interaction and room for zero “poor customer service”, consider ordering through the app. It’s faster, it’s easier on everyone, and sometimes even cheaper with codes/discounts they offer!
Still love the customer service here though. Again, all you gotta do is be nice, I promise it works!!
Mm a hashbrown sounds really good right now. *This was written 9 months ago on my other acc and I’ve gone here SO many times since then. 10/10 recommend this location, they literally never miss.*
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, French Fries, Chicken Sandwich, Two Tacos, Hash Brown, Stuffed Jalapenos 3
Restaurantji Recommends
Recieved a burger that was purposely squished. It was meant for another customer according to your staff.
Atmosphere: 4
Food: 1
Service: 1
Ordered a smash burger... the only ding was I asked for no pickles and they still put pickles on it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Two Tacos
I'm not entirely sure how it's possible but the milkshakes are not cold. They're so thick it's hard to drink them but literally they're not cold at all.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sausage Croissant, Chicken Nuggets 10, Hash Brown
Spent 17$ for old,cold and hard fries.a soggy bun a patty made a days ago, zero salt and half a sliver of lettuce,A tomato TOP, root and all. not even the shake was right, how the hell was the shake already half melted? you just poured it from the machine??it's like 60 outside???? service was terrible.down right mean. honestly i find it amazing when i see a single person eating there. might as well just throw your money out the window and eat out of the trash if that's the way you swing eating that goop.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Jack
Someone had spilt soft drink right in front of the service window and they didn't clean it up. The floor was sticky.I mentioned it to them and they just shrugged their shoulders...
Atmosphere: 3
Food: 3
Service: 4
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