Could use a little boost in staff relationship with customers but still not bad I've had much worse.
Atmosphere: 3
Food: 4
Service: 3
Mohamed Rago
good vare
Atmosphere: 5
Food: 5
Service: 5
Selena B
Claims to be open until 12am but currently at the drive thru and the lights are on but no employees
Magen Ervin
Great service in the hood. Even though it took forever, it was perfect!
Atmosphere: 3
Food: 4
Service: 5
D. Tail
.30 cents more here than the 188th location. And every other location I've been too. Best thing about this location is nothing. The tacos weren't fully fried. And the fries were luke warm. I understand the location is not the best,however we're still humans that live around here,we deserve warm fries for .30 more.
Atmosphere: 4
Food: 2
Service: 3
Kesten Davis
This truck in the box tend to have you drive around the front to pick up which means you're not picking up on your passenger side. They do the food right when their milkshake machine is up the milkshakes are great but navigating the weirdness of the drive-thru is only recommended if you feel really comfortable with that.
This location has a perplexing habit of asking drive through customers to drive around to the window on the other side of the building to pick up their order. This means you're either going through the wrong way and making a sharp turn in order to have the window on the driver's side, OR you go through the correct way but the window is on the passenger side of the car, making it hard to reach over.I did a bit of research and discovered that this is becoming more common at fast food restaurants because there is a sensor that detects how long a car has been waiting AT THE WINDOW. So employees are incentivized to game the sensor by directing the car to another location where they actually bring your food. This is a classic example of attempting to manage via metrics, which always leads to people optimizing for the metric (in this case, time spent at the window) instead of the ostensible goal of the metric (to improve customer satisfaction by ensuring wait times aren't too long).Parking: There are at least a dozen parking spots including two handicap spots which is a little weird for a store with no indoor seating and who's business seems to be dominated by drive-through and walk-up customers.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Jumbo Jack
RainierAve Be
Never open on time and cooks always
Atmosphere: 1
Food: 1
Service: 1
James Thompson
Dismal. Drive through service was good, chicken sandwich was horrible. I wondered why I'd come...never
Those curly fries are the best!!!Once in a while….
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Glen F.
I just had two tacos from Jack in the Box on Imperial in Brea, CA. The most sickening, disgusting, greasy, slimy deep fried scabs of goo that I've ever eaten. NEVER AGAIN!!! I wanna puke! What an insult to Mexican food. I love fast foods, and I rarely dislike any food. But this crap should never be taken internally. Just flush it before you eat it. I will lick the parking lot before I ever eat at JIB again!
Tain Reed
I swear their burgers had more substance a couple years ago. It costs almost $4 for what would rightfully have been a $1 buger anywhere else a year or two ago. You can't charge premium to be the same as everyone else :/
Average food. They need to improve their services
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sandwich
Could use a little boost in staff relationship with customers but still not bad I've had much worse.
Atmosphere: 3
Food: 4
Service: 3
good vare
Atmosphere: 5
Food: 5
Service: 5
Claims to be open until 12am but currently at the drive thru and the lights are on but no employees
Great service in the hood. Even though it took forever, it was perfect!
Atmosphere: 3
Food: 4
Service: 5
.30 cents more here than the 188th location. And every other location I've been too. Best thing about this location is nothing. The tacos weren't fully fried. And the fries were luke warm. I understand the location is not the best,however we're still humans that live around here,we deserve warm fries for .30 more.
Atmosphere: 4
Food: 2
Service: 3
This truck in the box tend to have you drive around the front to pick up which means you're not picking up on your passenger side. They do the food right when their milkshake machine is up the milkshakes are great but navigating the weirdness of the drive-thru is only recommended if you feel really comfortable with that.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Ultimate Cheeseburger
This location has a perplexing habit of asking drive through customers to drive around to the window on the other side of the building to pick up their order. This means you're either going through the wrong way and making a sharp turn in order to have the window on the driver's side, OR you go through the correct way but the window is on the passenger side of the car, making it hard to reach over.I did a bit of research and discovered that this is becoming more common at fast food restaurants because there is a sensor that detects how long a car has been waiting AT THE WINDOW. So employees are incentivized to game the sensor by directing the car to another location where they actually bring your food. This is a classic example of attempting to manage via metrics, which always leads to people optimizing for the metric (in this case, time spent at the window) instead of the ostensible goal of the metric (to improve customer satisfaction by ensuring wait times aren't too long).Parking: There are at least a dozen parking spots including two handicap spots which is a little weird for a store with no indoor seating and who's business seems to be dominated by drive-through and walk-up customers.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Jumbo Jack
Never open on time and cooks always
Atmosphere: 1
Food: 1
Service: 1
Dismal. Drive through service was good, chicken sandwich was horrible. I wondered why I'd come...never
Atmosphere: 2
Food: 1
Service: 4
Restaurantji Recommends
This J-b9x does not have dine in.
Atmosphere: 1
Review update: they do their best but it's still the slowest jack aroundVegetarian options: Veg egg roll with rice.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Jumbo Jack, Chicken Sandwich, Fries, Burger
Those curly fries are the best!!!Once in a while….
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
I just had two tacos from Jack in the Box on Imperial in Brea, CA. The most sickening, disgusting, greasy, slimy deep fried scabs of goo that I've ever eaten. NEVER AGAIN!!! I wanna puke! What an insult to Mexican food. I love fast foods, and I rarely dislike any food. But this crap should never be taken internally. Just flush it before you eat it. I will lick the parking lot before I ever eat at JIB again!
I swear their burgers had more substance a couple years ago. It costs almost $4 for what would rightfully have been a $1 buger anywhere else a year or two ago. You can't charge premium to be the same as everyone else :/
Atmosphere: 3
Food: 2
Service: 5