Caution: 3% secret credit card surcharge. Terrible food. Overpriced food. Super rude staff - charged me extra pretax money by mistake and when I asked for a refund, they treated me as if I owed them money with rude behavior and yelling. I also asked my order to be cancelled for a full refund after seeing the 3% extra charge, this request was IGNORED. Talked to the owner with the contact info given by their employee and the owner insisted that their employee said I didn't request a refund and that they trust their employee more with "a couple guests reach out that were in line in case this was brought up".
OUTRIGHT LIE. When I came to order food, there was no other customer waiting before me. After my cancellation request got ignored by their employee, there was one male just coming nearby asking if I was in line to order food. There is a culture of lying being cultivated to cover their mistakes here.
Customers don't pay to get bullied by your business. I'd absolutely AVOID this food truck and their main restaurant. Please look at reviews from other customers if you think my experience is an outlier.
Edit: a business thrives and gains customer trust by doing the right thing - this includes informing the hidden charges upfront, fixing their billing errors proactively, be honest and not lying, proactively refunding the money they shouldn't have charged, and showing respect to customers. Not by the opposite of these.
Atmosphere: 1
Food: 1
Service: 1
Qiwei Wang
There are a few food truck options around these office buildings and I have tried all of them. All are costly but some of them taste great. But OMG this one is hands down worst. They get their curry fried rice completely wrong, no spice, not even Jasmin rice. It doesn’t taste like Thai fried rice at all. It’s flavorless probably because the food is cooked in large batch in a hurry. Only giving 1 star for its portion but honestly, I cannot not finish it because it‘a just too bad.
R L (Froyo)
Great taste and portion at a reasonable price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Phad Kee Mao
Lyra Lan
Great taste and portion at a reasonable price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Phad Kee Mao
Micah Clark
The food here is amazing! Delicious, hot, fresh, and fast - no complaints! I can't wait to eat here again, so delicious
Atmosphere: 5
Food: 5
Service: 5
AAA
The pad kra pao from here is incredibly flavorful, and I try to get it often. I recommend to anyone in the area. Wait times are long during peak lunch times, so I would go earlier/later.
Atmosphere: 5
Food: 5
Service: 4
Pepper Waston
I had a terrible experience at this food truck today. It seemed they were giving preference to those who tipped more. Despite my early arrival and ordering the same food, I observed over 10 people who came later receiving their food before me. Confused, I tried to ask politely if there was an oversight. However, the staff's response was shockingly rude. She not only interrupted me but also yelled at me to JUST WAIT, proceeding to serve customers who came after me. It was frustrating!WOW...I think treating people with respect is a fundamental aspect, much more important than optional tips... isn't it? If you really believe that takeout food from the food truck warrants an 18% additional charges, it would be more reasonable to raise food prices directly.
Atmosphere: 1
Food: 1
Service: 1
Mari Johnson
Tasty pad kee mao and iced tea with generous portion sizes! Service was good too :)
Karthika Jayaseelan
Burnt tofu and I literally had zero noodle in my pad ke mao
Food was terrible and service was just as bad.
Caution: 3% secret credit card surcharge. Terrible food. Overpriced food. Super rude staff - charged me extra pretax money by mistake and when I asked for a refund, they treated me as if I owed them money with rude behavior and yelling. I also asked my order to be cancelled for a full refund after seeing the 3% extra charge, this request was IGNORED. Talked to the owner with the contact info given by their employee and the owner insisted that their employee said I didn't request a refund and that they trust their employee more with "a couple guests reach out that were in line in case this was brought up".
OUTRIGHT LIE. When I came to order food, there was no other customer waiting before me. After my cancellation request got ignored by their employee, there was one male just coming nearby asking if I was in line to order food. There is a culture of lying being cultivated to cover their mistakes here.
Customers don't pay to get bullied by your business. I'd absolutely AVOID this food truck and their main restaurant. Please look at reviews from other customers if you think my experience is an outlier.
Edit: a business thrives and gains customer trust by doing the right thing - this includes informing the hidden charges upfront, fixing their billing errors proactively, be honest and not lying, proactively refunding the money they shouldn't have charged, and showing respect to customers. Not by the opposite of these.
Atmosphere: 1
Food: 1
Service: 1
There are a few food truck options around these office buildings and I have tried all of them. All are costly but some of them taste great. But OMG this one is hands down worst. They get their curry fried rice completely wrong, no spice, not even Jasmin rice. It doesn’t taste like Thai fried rice at all. It’s flavorless probably because the food is cooked in large batch in a hurry. Only giving 1 star for its portion but honestly, I cannot not finish it because it‘a just too bad.
Great taste and portion at a reasonable price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Phad Kee Mao
Great taste and portion at a reasonable price
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Phad Kee Mao
The food here is amazing! Delicious, hot, fresh, and fast - no complaints! I can't wait to eat here again, so delicious
Atmosphere: 5
Food: 5
Service: 5
The pad kra pao from here is incredibly flavorful, and I try to get it often. I recommend to anyone in the area. Wait times are long during peak lunch times, so I would go earlier/later.
Atmosphere: 5
Food: 5
Service: 4
I had a terrible experience at this food truck today. It seemed they were giving preference to those who tipped more. Despite my early arrival and ordering the same food, I observed over 10 people who came later receiving their food before me. Confused, I tried to ask politely if there was an oversight. However, the staff's response was shockingly rude. She not only interrupted me but also yelled at me to JUST WAIT, proceeding to serve customers who came after me. It was frustrating!WOW...I think treating people with respect is a fundamental aspect, much more important than optional tips... isn't it? If you really believe that takeout food from the food truck warrants an 18% additional charges, it would be more reasonable to raise food prices directly.
Atmosphere: 1
Food: 1
Service: 1
Tasty pad kee mao and iced tea with generous portion sizes! Service was good too :)
Burnt tofu and I literally had zero noodle in my pad ke mao
Restaurantji Recommends
They give preference to people who give tips. We had to wait for 25mins and people who came after us got their food.
Pad kee Mao was very good
Food: 5
Service: 3
Yay!! Love this place - great fresh food!!
great food, great service!
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