I wish they put more toppings on my pizza. The customer service here was okay. The space is a little small with some seating. In the end, I won't come back here again and I don't recommend this location of Mod Pizza.
Atmosphere: 4
Food: 2
Service: 3
Cookie R
Terrible experience. I was told on the phone to come in after my pizza order was incorrect, that I would not have to wait in line, and that I would receive a replacement along with a coupon.
When I arrived, the manager asked if I had left a review, demanded a receipt (which I provided), and then said he did not care what the employee on the phone had promised and that I still needed to wait in line.
His behavior was unnecessarily rude, dismissive, and unprofessional. He appeared disoriented and not fully attentive, which raised concerns about management standards.
Overall, this was a very bad experience and showed poor communication and leadership. I would like to speak with corporate regarding this incident.
Atmosphere: 1
Food: 1
Service: 1
kyle nichols
Good quality and solid value here. Line takes forever is the downside. The amount of time it takes per person is excruciating while you wait. Once you finally pay the pizza is out pretty quickly so that helps
Atmosphere: 2
Food: 3
Service: 3
Laura Alexandra
I liked the pizza
Hannah B
I walked right up and ordered with no wait but it took more than 15 mins to get my pizza and when I finally did, one of the slices was missing all the cheese because of the little metal tent they use for the order number.
Atmosphere: 1
Food: 1
Service: 1
Kim Kim
I love MOD Pizza, but the area around it is filthy, with so many rats running around like it’s normal. It doesn’t feel sanitary, and it’s concerning that nothing is being done about it. It really makes you worry about buying food from the restaurants nearby and the potential for contamination.
Atmosphere: 1
Food: 1
Service: 1
Deepak Patil
Best pizza in town! We love how yummy and healthy Mod is. The one closer to our home in CA closed down. We were so delighted to find this one in Seattle downtown. Keep growing Mod!
Atmosphere: 5
Food: 5
Service: 5
kingbotmathew
Best pizza in Seattle fosho
Atmosphere: 5
Food: 5
Service: 5
molly lewis
Only one staff member who isn’t rude. They all interrupt you and get annoyed when you order anything but a cheese pizza. Good food, but overpriced for what it is. I usually don’t even bother to write reviews but staff does not want to be here.
Overpriced tiny pizzas and drinks. They started great and were swallowed by shrinkflation. The crust was much better and fluffier originally.
Service: 1
Nada Ganesh
Fast service. Extremely yummy pizza.
Atmosphere: 4
Food: 5
Service: 5
Shiru
Mod Pizza isn't exactly the best pizza out there but it's fast, easy, and convenient. This one is located inside a food court next to the children's museum in the same area as the Space Needle, Chihuly Garden and Glass, and various other attractions. Not exactly worth the trip for food if you're not already there for the other attractions but it's a good lunch option if you're already there.
Ayumi Saito
Very rude. The guy totally ignored me even I was in the cue and asked for my pickup order mentioning my name and I asked for it. He just ignored me and even attended the guys behind me. I had to wait for all of them to go out, and ask again for my pizza, which was already there before all those customers!!!!!!!! Horrible , unfair service.
#love best pizza ever
Atmosphere: 5
Food: 5
Service: 5
I wish they put more toppings on my pizza. The customer service here was okay. The space is a little small with some seating. In the end, I won't come back here again and I don't recommend this location of Mod Pizza.
Atmosphere: 4
Food: 2
Service: 3
Terrible experience.
I was told on the phone to come in after my pizza order was incorrect, that I would not have to wait in line, and that I would receive a replacement along with a coupon.
When I arrived, the manager asked if I had left a review, demanded a receipt (which I provided), and then said he did not care what the employee on the phone had promised and that I still needed to wait in line.
His behavior was unnecessarily rude, dismissive, and unprofessional. He appeared disoriented and not fully attentive, which raised concerns about management standards.
Overall, this was a very bad experience and showed poor communication and leadership. I would like to speak with corporate regarding this incident.
Atmosphere: 1
Food: 1
Service: 1
Good quality and solid value here. Line takes forever is the downside. The amount of time it takes per person is excruciating while you wait. Once you finally pay the pizza is out pretty quickly so that helps
Atmosphere: 2
Food: 3
Service: 3
I liked the pizza
I walked right up and ordered with no wait but it took more than 15 mins to get my pizza and when I finally did, one of the slices was missing all the cheese because of the little metal tent they use for the order number.
Atmosphere: 1
Food: 1
Service: 1
I love MOD Pizza, but the area around it is filthy, with so many rats running around like it’s normal. It doesn’t feel sanitary, and it’s concerning that nothing is being done about it. It really makes you worry about buying food from the restaurants nearby and the potential for contamination.
Atmosphere: 1
Food: 1
Service: 1
Best pizza in town! We love how yummy and healthy Mod is. The one closer to our home in CA closed down. We were so delighted to find this one in Seattle downtown. Keep growing Mod!
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Seattle fosho
Atmosphere: 5
Food: 5
Service: 5
Only one staff member who isn’t rude. They all interrupt you and get annoyed when you order anything but a cheese pizza. Good food, but overpriced for what it is. I usually don’t even bother to write reviews but staff does not want to be here.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Overpriced tiny pizzas and drinks. They started great and were swallowed by shrinkflation. The crust was much better and fluffier originally.
Service: 1
Fast service. Extremely yummy pizza.
Atmosphere: 4
Food: 5
Service: 5
Mod Pizza isn't exactly the best pizza out there but it's fast, easy, and convenient. This one is located inside a food court next to the children's museum in the same area as the Space Needle, Chihuly Garden and Glass, and various other attractions. Not exactly worth the trip for food if you're not already there for the other attractions but it's a good lunch option if you're already there.
Very rude. The guy totally ignored me even I was in the cue and asked for my pickup order mentioning my name and I asked for it. He just ignored me and even attended the guys behind me. I had to wait for all of them to go out, and ask again for my pizza, which was already there before all those customers!!!!!!!! Horrible , unfair service.
Food: 3
Service: 1
I love this place!
Atmosphere: 5
Food: 5
Service: 5
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