Top tier customer service at this location no matter who is working!
VitaminDevil- G
Super over priced fountain drinks lol skinny veggie melt + med soda = $17.18 before tip
Atmosphere: 2
Food: 2
Yooni
Simply amazing. I had the Italian toasty plus tomato, onion, hot peppers, lettuce and red wine vinegar plus mayo. Delicious.
The furniture is uncomfortable and it was way too hot inside. I was confused on how to order due to all the people waiting by the counter for their mobile pickups. Thankfully they have an outdoor sitting area so I ate outside.
I will eat h
Atmosphere: 3
Food: 5
Service: 4
Carls Munguía (Yakuks)
Super attention, thank you.
Service: 5
Daniel Fadzl
Kamoi provided excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Aaron Medema
Good food order take out. Ordered light lettuce extra ranch, received extra lettuce and light ranch. Other than that, thumbs up
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Kevin Adams
Good luck getting the sandwich that you asked for… whether you place the order in person or online, they find a way to make a mistake. Definitely not worth the price unless you get lucky and they make your sandwich correctly.
Atmosphere: 2
Food: 3
Service: 2
Tony Burton
Nothing special about this sub shop over any of the others, but at least the competitors open and close when their advertised hours are. Can't say I will go to the Seattle location at 1208 Madison St #121
Atmosphere: 4
Food: 4
Service: 3
Mollie Williams
They mess up food pretty frequently. I called for a refund or a new sandwich when they sent me the wrong order and they kept telling me to call back and talk to someone. Never got my refund
I have been eating at Potbelly for a while, but never had the chance to write a review until now. I love Potbelly Sandwich Shop. Their food is absolutely delicious.I love the casual yet modern vibe of the cafe. I love the country cafe type of feeling as well. The customer service has always been good as well.As a Vegetarian, I always have the veggie melt sandwich with added toppings. The sandwich is always full of flavor and toasted to perfection. I also enjoy the Mac and Cheese. It has a rich flavor and is creamy.If you are looking for a delicious and quick food place, then I recommend Potbelly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
S H
Just so you know… they don’t really have mobile orders. They have you mobile order and then wait 20 minutes until they decide to get to you and your food is now cold.
Rutuja Nerurkar
Tried mediterranean sandwich! It was great! Must
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean, Sandwich
Online Reviews
The meatball sub is my go to. Good ingredients and service.
Jared Arthur
Elizabeth the lady that works at night couldn't be friendlier nicer aND warm. We were short on our food. And she even kickin the money that we needed out of the kindness of her heart. Companies need to look at employees like her because she sets the standard for a great guest customer experience . Thanks Elizabeth we will be back!!
Average at best. Why is a bottle of water $3
Top tier customer service at this location no matter who is working!
Super over priced fountain drinks lol skinny veggie melt + med soda = $17.18 before tip
Atmosphere: 2
Food: 2
Simply amazing. I had the Italian toasty plus tomato, onion, hot peppers, lettuce and red wine vinegar plus mayo. Delicious.
The furniture is uncomfortable and it was way too hot inside. I was confused on how to order due to all the people waiting by the counter for their mobile pickups. Thankfully they have an outdoor sitting area so I ate outside.
I will eat h
Atmosphere: 3
Food: 5
Service: 4
Super attention, thank you.
Service: 5
Kamoi provided excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Good food order take out. Ordered light lettuce extra ranch, received extra lettuce and light ranch. Other than that, thumbs up
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Good luck getting the sandwich that you asked for… whether you place the order in person or online, they find a way to make a mistake. Definitely not worth the price unless you get lucky and they make your sandwich correctly.
Atmosphere: 2
Food: 3
Service: 2
Nothing special about this sub shop over any of the others, but at least the competitors open and close when their advertised hours are. Can't say I will go to the Seattle location at 1208 Madison St #121
Atmosphere: 4
Food: 4
Service: 3
They mess up food pretty frequently. I called for a refund or a new sandwich when they sent me the wrong order and they kept telling me to call back and talk to someone. Never got my refund
Service: 1
Restaurantji Recommends
I have been eating at Potbelly for a while, but never had the chance to write a review until now. I love Potbelly Sandwich Shop. Their food is absolutely delicious.I love the casual yet modern vibe of the cafe. I love the country cafe type of feeling as well. The customer service has always been good as well.As a Vegetarian, I always have the veggie melt sandwich with added toppings. The sandwich is always full of flavor and toasted to perfection. I also enjoy the Mac and Cheese. It has a rich flavor and is creamy.If you are looking for a delicious and quick food place, then I recommend Potbelly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Just so you know… they don’t really have mobile orders. They have you mobile order and then wait 20 minutes until they decide to get to you and your food is now cold.
Tried mediterranean sandwich! It was great! Must
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean, Sandwich
The meatball sub is my go to. Good ingredients and service.
Elizabeth the lady that works at night couldn't be friendlier nicer aND warm. We were short on our food. And she even kickin the money that we needed out of the kindness of her heart. Companies need to look at employees like her because she sets the standard for a great guest customer experience . Thanks Elizabeth we will be back!!
Atmosphere: 4
Food: 4
Service: 5
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