Salt & Straw
5420 Ballard Ave NW, Seattle
(206) 294-5581
Recent Reviews
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They had one choice of vegan (non-dairy) ice cream to go in their freezer so we tried it. We purchased the Chocolate Carmel Corn with Candied Peanuts. The flavors were true to its name. The ice cream was just okay but definitely not worth the $12.50 price tag.
They had one choice of vegan (non-dairy) ice cream to go in their freezer so we tried it. We purchased the Chocolate Carmel Corn with Candied Peanuts. The flavors were true to its name. The ice cream was just okay but definitely not worth the $12.50 price tag. Not a place that we would visit again.
I’ve been to Salt & Straw locations in every major city down to LA, and they’ve been great experiences. Today Rhea in Ballard knocked it out of the park like I’ve never seen before. She was incredibly kind and attentive, and made me feel incredibly welcome. I would recommend this shop to anyone, and I wish all the best for Rhea!
Leah and Rhea were extremely helpful in my bulk order for a company get together. We had individuals with nut allergies and they were very helpful in selecting flavors. I loved the olive oil flavor but all the flavors were a huge hit from our New York team visiting Seattle!
Clean location, great customer service, and easy to use website. Highly recommend!
They have original flavors, and you could even taste them.
Super nice, and the ice creams are also good.
A ball is still big, in my opinion it's better to take "split" to taste two flavors, or "kid" for a small ball!
Atmosphere: 5
Food: 5
Service: 5
Rhea was so friendly and helpful!
Incredible customer service, thanks a million ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
I’ve been to a few Salt and Straw locations (San Francisco, Portland) and this one was lovely! The street it’s on is so pretty and lovely to walk along, and the ice cream is amazing as always. The sea salt caramel was extremely tasty (and surprisingly very salty), and the lavender is a classic. Worth it for the price 100%!
Atmosphere: 5
Food: 5
Service: 5
Best ice cream in Seattle, and the staff is always so friendly!
Atmosphere: 5
Food: 5
Service: 5
Probably the best I've cream in Seattle, with lots of vegan options for folks who are lactose intolerant.
Dietary restrictions: Vegan ice cream options for lactose intolerant folks
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Scoop in Waffle Bowl, Waffle Cone
This store crushed it with the new GM. Michael is blowing it out of the water with the welcoming spirit and enthusiastic recommendations. Amazing ice cream!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We’ve been going to salt and straw for years, mostly in California. Visiting Seattle for vacation with our 10 month old and we stopped in for some ice cream, not only was the ice cream amazing but the service was one thousand times better. Michael, the GM as well as all the other staff were so welcoming and friendly, recommending flavors and letting us try new ones we had never considered and in the least pushy way possible, they were not trying to oversell us, they just genuinely were excited by the ice cream and wanted us to share the experience. It was the best experience I’ve had in any salt & straw yet. I have worked in the service industry myself for 10+ years and to come by this level of care and attention to detail is rare. Certainly this was one of the highlights of our trip, and unexpectedly so.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Scoop in Waffle Bowl
Been to 3 locations, and 4 visits in the last month. I’m used to high end ice cream places. This is exceptional by any measure. Especially the dairy free. Extra points for the service in regards to allergies.
Atmosphere: 5
Food: 5
Service: 5
Michael is a gem- he let my friend die on a hypnotic discovery journey with ice cream flavors. Who knew he could be so convincing? If you want nice smile and laugh for your night and particularly if Molly Moon’s has closed after 10 PM- this is your place. Ballard has my heart!
Food: 5
Service: 5
Michael, the new GM, was great! We've been many times and always appreciate the generous samples and happy attitude from all the staff. They are friendly and always provide great service. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Great as expected, but parking can be terribly hard to find if unlucky.
Revisit intention: Yes
Vibe: Pass
Cleanliness: Pass
Food: Pass
Service: Pass
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
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