CRYSTAL deserves a raise! Thank you for being so kind. Old skool customer service is missing everywhere but not with Crystal.
Angelo Jimenez
Management and customer service here is top notch. Quick and efficient. They always get my orders right and I always appreciate that!
corey kellogg
Ordered a cold brew got a latte with chocolate foam on it. It was good but not what I was expecting, duh. But shame on me for not noticing right away
Mia E
Staff are so nice
Travis
There’s no mention that it’s a drive thru only on the listing…
marlee mckibbin
Always a great experience.
Ribbit Froog
It's a Starbucks, the lines are too long and the coffee is mediocre
Morgan Robles
Shout out to manager Crystal for handling a very rude, very misogynistic customer. The customer was furious that cream is an additional $4.50, for two coffees it would total to $9. His tensions raised and when the woman cashier kept telling him that's the price, he insisted on talking to the male barista behind her, who had nothing to do with the order. Manager Crystal came to the window, told him the price, and requested that after this transaction to no longer come back because he has been harassing the employees, all the while the customer was talking to me trying to get me to agree with him (I didn't, the employees have to follow prices set by corporate). Tensions raised, his wife comes over and insists she's part of corporate, and assuming I was still involved in this conversation (since he was talking to me about 15 seconds ago, I assumed I was still part of this discussion) I told hee to contact corporate then and not harass employees. More words were exchanged, the rude customers called me and my partner a slur and the employees were again left shaken by this interaction with this man, who was mad over... Cream. That he can get at Safeway for $2. Shout out to this team, this location has kept me caffeinated for 2 years while I have lived and worked in the Ballard neighborhood, and I have never had a negative experience. Food service employees work very hard and take a lot of guff. Be nice, tip them well, and thank them for their hard work. Thank you Crystal and the rest of your team.
This little Starbucks doesn’t have an inside or public restroom but is a great walk-up/drive-thru store in Ballard. They have always done well with my orders.
Atmosphere: 5
Food: 5
Service: 5
Seattle Foodie
Crystal— the manager here is heartless, unkind, mean, rude, cruel, unhelpful… Gosh I wish I didn’t come to this location!
Service: 1
Alyssa McGillivary
Ordered a hot latte via the app, went to pick it up 10 minutes later and it was cold as ice and barely any espresso. Basically paid $8 for a glass of milk. I called the store when I realized the mistake, they said they could make me a new one the next day, when I went to get the latte, they acted like they had no idea what I was talking about. What a joke.
Sam Nielsen
$8.21 for a grande blonde vanilla latte??? It’s $6.34 across the street from my apartment, just a few minutes away from here… didn’t realize Starbucks was taking cues from the Uptown Taco Bell ?
Customer service here is the best!
The baristas are always so friendly!
CRYSTAL deserves a raise! Thank you for being so kind. Old skool customer service is missing everywhere but not with Crystal.
Management and customer service here is top notch. Quick and efficient. They always get my orders right and I always appreciate that!
Ordered a cold brew got a latte with chocolate foam on it. It was good but not what I was expecting, duh. But shame on me for not noticing right away
Staff are so nice
There’s no mention that it’s a drive thru only on the listing…
Always a great experience.
It's a Starbucks, the lines are too long and the coffee is mediocre
Shout out to manager Crystal for handling a very rude, very misogynistic customer. The customer was furious that cream is an additional $4.50, for two coffees it would total to $9. His tensions raised and when the woman cashier kept telling him that's the price, he insisted on talking to the male barista behind her, who had nothing to do with the order. Manager Crystal came to the window, told him the price, and requested that after this transaction to no longer come back because he has been harassing the employees, all the while the customer was talking to me trying to get me to agree with him (I didn't, the employees have to follow prices set by corporate). Tensions raised, his wife comes over and insists she's part of corporate, and assuming I was still involved in this conversation (since he was talking to me about 15 seconds ago, I assumed I was still part of this discussion) I told hee to contact corporate then and not harass employees. More words were exchanged, the rude customers called me and my partner a slur and the employees were again left shaken by this interaction with this man, who was mad over... Cream. That he can get at Safeway for $2.
Shout out to this team, this location has kept me caffeinated for 2 years while I have lived and worked in the Ballard neighborhood, and I have never had a negative experience. Food service employees work very hard and take a lot of guff. Be nice, tip them well, and thank them for their hard work. Thank you Crystal and the rest of your team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich
Restaurantji Recommends
This little Starbucks doesn’t have an inside or public restroom but is a great walk-up/drive-thru store in Ballard. They have always done well with my orders.
Atmosphere: 5
Food: 5
Service: 5
Crystal— the manager here is heartless, unkind, mean, rude, cruel, unhelpful… Gosh I wish I didn’t come to this location!
Service: 1
Ordered a hot latte via the app, went to pick it up 10 minutes later and it was cold as ice and barely any espresso. Basically paid $8 for a glass of milk. I called the store when I realized the mistake, they said they could make me a new one the next day, when I went to get the latte, they acted like they had no idea what I was talking about. What a joke.
$8.21 for a grande blonde vanilla latte??? It’s $6.34 across the street from my apartment, just a few minutes away from here… didn’t realize Starbucks was taking cues from the Uptown Taco Bell ?
Food: 4
Service: 5
Great coffee, service, and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino, Bacon Gouda & Egg Sandwich, Iced Caramel Macchiato, Mango Dragonfruit Lemonade
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