I placed a mobile order through the app. When I got there to pick up an order, John apologized and explained to me that they didn't have enough of veggie patties to make my sandwich as I'd ordered. We talked it over about other options and made my sandwich without it. Then he told me it was on them and that he would be refunding the money to make it right. Awesome. Thank you so much, above and beyond. Thank you thank you John. Whatever he is being paid isn't enough, you've gained a loyal customer today because of him.
Matigan Schumacher
I am autistic and am very particular about my food. I had not been into a subway in forever and the menu's changed, but the woman working (didn't get her name) was incredibly helpful. She was kind and patient and didn't make me feel anxious or judged or rushed. As little as it may be to others, this is huge for someone like me, and really made my night better. hope all employees are like her.
Anthony A
Owner was nice. Clean and tidy, sandwich tastes great!
Atmosphere: 5
Food: 5
Service: 5
Satoshi
What a waste of time! Trash app that never lets you complete payment and the store is unhelpful and just says there's nothing they can do. Subway still sucks!
Atmosphere: 1
Food: 1
Service: 1
Laudette Macik
I go there usually every Thursday they have specials of the day and you get sandwiches for $7.99
Wheelchair accessibility: It has a ram to travel to go right up into the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic
Desiree Deas
I didn't get his name but the person with the gingery beard was absolutely amazing!! Ten out of ten experience, they have made my entire stay in Washington worth it because of how amazing they were! He made me feel welcomed and I think that was better than me getting a sandwich for lunch! Highly recommend this location, I also had a difficult sandwich and they still managed to have a conversation with me and gave me a great experience! We're losing compassion in this world and I'm so grateful! Give them a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Adam Konig
When I was in there a guy walked in and started harassing the other customers and the single woman working at the time. She handled it with so much grace and kindness that that man did not deserve. I hope management will do better to make sure that woman doesn’t have to deal with creeps like him but 5 stars for this woman.
Atmosphere: 5
Food: 5
Service: 5
Holly Saultman
We arrived 10 minutes before closing and the worker seemed overwhelmed and frustrated. So, we went to Chipotle.
Juho Yoon
Wouldnt go to this one if your wanting consistent subway brand sandwich you want - so not worth paying for a bargain service
Atmosphere: 3
Food: 1
Service: 1
Keith The Transformer
It’s been a long time since I used the mobile app to do a mobile order at Subway Order number #008C2B06-82 Everything was initially fine. My order was ready on time. Although this was the case. I wanted to add some chips and pay for it with my rewards points. Things started to go down hill due to the scan device used for rewards points redemption not working after numerous attempts. The scan device would not scan the Subway app on my phone to redeem points for a 1.89 bag of chips. Initially, the Subway employee seemed like she was trying to help. Due to the process taking soo long and not getting results from the stores scan machine other customers started to enter the store. At that time, I was waiting in line behind a couple and another individual. The Subway employee seemed to become overwhelmed with the sudden volume of customers in this store since there were five people plus myself in line. It was taking so long that three of the five customers left the store out of frustration. I eventually figured out how to redeem my rewards points within the app itself and paid for the chips. At that time I re-entered the store and picked up a bag of chips, presented the chips and the mobile app receipt for the chips to the Subway employee. The Subway employee seemed very overwhelmed. She was giving off the impression that I was trying to take a two dollar bag of chips without paying for it. That was very insulting and embarrassing. I feel sorry for her Subway! Please staff your stores with more than one person and have them be retrained on proper customer service if needed.
Jeff was great at helping us out! Pure definition of fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Meredith Singletary
Clean store, good sandwich quality, easy
Atmosphere: 5
Food: 5
Service: 5
Mick To
Second time now I’ve tried ordering online here and they just cancel my order and disable online ordering for some reason lol. Other than that not a bad place; kinda garbage but it’s got a
I placed a mobile order through the app. When I got there to pick up an order, John apologized and explained to me that they didn't have enough of veggie patties to make my sandwich as I'd ordered. We talked it over about other options and made my sandwich without it. Then he told me it was on them and that he would be refunding the money to make it right. Awesome. Thank you so much, above and beyond. Thank you thank you John. Whatever he is being paid isn't enough, you've gained a loyal customer today because of him.
I am autistic and am very particular about my food. I had not been into a subway in forever and the menu's changed, but the woman working (didn't get her name) was incredibly helpful. She was kind and patient and didn't make me feel anxious or judged or rushed. As little as it may be to others, this is huge for someone like me, and really made my night better. hope all employees are like her.
Owner was nice. Clean and tidy, sandwich tastes great!
Atmosphere: 5
Food: 5
Service: 5
What a waste of time! Trash app that never lets you complete payment and the store is unhelpful and just says there's nothing they can do. Subway still sucks!
Atmosphere: 1
Food: 1
Service: 1
I go there usually every Thursday they have specials of the day and you get sandwiches for $7.99
Wheelchair accessibility: It has a ram to travel to go right up into the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic
I didn't get his name but the person with the gingery beard was absolutely amazing!! Ten out of ten experience, they have made my entire stay in Washington worth it because of how amazing they were! He made me feel welcomed and I think that was better than me getting a sandwich for lunch! Highly recommend this location, I also had a difficult sandwich and they still managed to have a conversation with me and gave me a great experience! We're losing compassion in this world and I'm so grateful! Give them a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
When I was in there a guy walked in and started harassing the other customers and the single woman working at the time. She handled it with so much grace and kindness that that man did not deserve. I hope management will do better to make sure that woman doesn’t have to deal with creeps like him but 5 stars for this woman.
Atmosphere: 5
Food: 5
Service: 5
We arrived 10 minutes before closing and the worker seemed overwhelmed and frustrated. So, we went to Chipotle.
Wouldnt go to this one if your wanting consistent subway brand sandwich you want - so not worth paying for a bargain service
Atmosphere: 3
Food: 1
Service: 1
It’s been a long time since I used the mobile app to do a mobile order at Subway Order number #008C2B06-82 Everything was initially fine. My order was ready on time. Although this was the case. I wanted to add some chips and pay for it with my rewards points. Things started to go down hill due to the scan device used for rewards points redemption not working after numerous attempts. The scan device would not scan the Subway app on my phone to redeem points for a 1.89 bag of chips. Initially, the Subway employee seemed like she was trying to help. Due to the process taking soo long and not getting results from the stores scan machine other customers started to enter the store. At that time, I was waiting in line behind a couple and another individual. The Subway employee seemed to become overwhelmed with the sudden volume of customers in this store since there were five people plus myself in line. It was taking so long that three of the five customers left the store out of frustration. I eventually figured out how to redeem my rewards points within the app itself and paid for the chips. At that time I re-entered the store and picked up a bag of chips, presented the chips and the mobile app receipt for the chips to the Subway employee. The Subway employee seemed very overwhelmed. She was giving off the impression that I was trying to take a two dollar bag of chips without paying for it. That was very insulting and embarrassing. I feel sorry for her Subway! Please staff your stores with more than one person and have them be retrained on proper customer service if needed.
Atmosphere: 1
Food: 5
Service: 1
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Atmosphere: 1
Food: 1
Service: 1
Jeff was great at helping us out! Pure definition of fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Clean store, good sandwich quality, easy
Atmosphere: 5
Food: 5
Service: 5
Second time now I’ve tried ordering online here and they just cancel my order and disable online ordering for some reason lol. Other than that not a bad place; kinda garbage but it’s got a
Atmosphere: 4
Food: 4
Service: 4
Clean store, good sandwich quality, easy parking
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