Subway

1105 Madison St Suite 105, Seattle
(206) 344-6888

Recent Reviews

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Bri F

Workers are RUDE. What’s with the bad attitudes?

Justin Suedel

This Subway wouldn’t give my wife a plastic fork without making a purchase first. If I was running this sandwich shop I would supply the utensils for free even at a great loss to maintain a neighborly reputation rather than nickel and dime my customer base. Very poor of this location.

Anastassia Highley

I thought I would give Subway a second chance but I was wrong. This is the second time I paid for a soda and a drink and my soda and drink were not delivered.... I'm told to go to the Subway app to fix it, unfortunately there is no where on the app to input incorrect orders because delivered orders are through a "Third Party". .... This is all a joke.

Atmosphere: 1

Food: 1

Service: 1

Jonathan

This Subway is the worst I've ever been to. The lady working in the evenings is really rude and nasty.
She did not want to get up from her chair and offer a service. Her demeanor was very condescending.
I would say that "If you do not want to work in a job where you need to interact with people, maybe Subway is not the place for you to work at"

RobertoIsBored

Delicious sandwich and good service.

Atmosphere: 5

Food: 5

Service: 5

Joslin A

Absolutely incredible staff

Atmosphere: 5

Food: 5

Service: 5

Avani Subbiah

Average subway, wish they put more filling in my sandwich.

Atmosphere: 3

Food: 3

Service: 3

micah sanders

To start, the music was a bit loud, and the person serving wasn't interested in speaking up. After getting food for the whole family, I asked for an extra cup for water, and I was told that I would have to pay over 3 dollars just for the cup.
All the staff I interacted with seem to have some kind of attitude. I was like I wasn't welcome there.
The only good this was that they could at least make a sandwich. But the experience left me feeling put out.
Not returning.

Atmosphere: 1

Food: 3

Service: 1

Zohaib Khan

Freshly made. Food ingredients were fresh too. The restaurant, food service and restroom were also very reasonable.

Atmosphere: 4

Food: 4

Service: 4

Lizzie Maslen

I have been to this location two times and both times, mixed messages and a lack of customer service abounded.

The first time I came in, I was told to wait so that they could take care of an online order before the actual, physical customer in the store. It was a large online order and I was in a hurry, so I left without ordering anything.

The second time, I ordered ahead online only to get to the store to find my order unmade and waiting while they made the orders of two physical people in the store before me - my app indicated that my order was ready for pick up as it had been placed 15 minutes prior.

Talk about inconsistent customer service policies. I don’t blame the kind, and hardworking employees, they are just acting on whatever is told to them, but unfortunately, what has been demonstrated in the two times I’ve been are two conflicting strategies the affected the customer experience.

Atmosphere: 1

Food: 5

Service: 1

David Arrieta

Service it wasn’t good.

Atmosphere: 3

Food: 3

Service: 1

Charles Burg

Mysteriously stopped honoring the $6.99 footlong promotion. I got one at that price yesterday. Feels like deliberate false advertising and a bait and switch. I will be reporting to the WA State Attorney General. Thankfully I live in a blue state that actually takes this seriously.

shayesta parveen

Extremely rude staff. They lock the door well before the closing time and they were unwilling to give me my pick up order because I arrived 15 mins before closing time. Will not be ordering from here again.

Atmosphere: 2

Food: 4

Service: 1

Adrian Christoph

Quick and friendly customer service! I started a new job in the area so I will definitely be back !

Atmosphere: 5

Food: 5

Service: 5

Matthew Biggins

came by at 8:40pm and the person working wouldn’t let me in, presumably bc they were closing.

But they advertise on google and with a sign on their door that they are open until 9pm.

From other reviews it looks like this is a common occurrence. Please either update your hours or actually be open when you claim to be.

Service: 1

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