Vinason Pho Kitchen - South Lake Union Seattle

If you are ordering via MealPal be prepared to wait and keep reminding that you are still waiting. Mealpal customers are definitely not a priority. Happened on multiple occasions

Food: 4

Service: 1

Broth was cold

4/5 food. Good, not great pho

Food: 4

A little more expensive than other Vietnamese spots in the couple mile radius; I ordered the Lemongrass Pork Banh Mi combo with pho broth and the steak spring rolls in store with the kiosk. Wait time was about 10 minutes and service was fully facilitated through the kiosk and text messages; no contact with staff at all. The food was presented well but just wasn’t as flavorful as I was hoping. I ordered my food to go (.25 paper bag fee) as the restaurant only has seating for 4. Ok overall.

Wheelchair accessibility: Would not recommend as indoor space is very small and I would be surprised if staff would assist.

Atmosphere: 3

Food: 3

Service: 3

Horribly overpriced - pho for $23 out the door. Ridiculous for poor quality meat

Atmosphere: 1

Food: 2

Service: 1

Worst. Pho. Ever. The meat was fatty and chewy. The broth was oily. The veggies looked old and the extra egg I ordered was over cooked. I threw the whole thing away. Nobody ever checked on us or I would have asked for a refund.

Food: 1

Service: 2

“Very disappointed! After I got home, I poured out the pho broth and found hair at the bottom of the container. Another unopened container also had hair around the seal. This is unacceptable and makes me question the hygiene of this restaurant. I had to throw the food away.”

Atmosphere: 1

Food: 1

Service: 1

Overpriced. Small portions (I chose extra noodles for 3 bucks but still). I can’t imagine how the portions would be if I chose normal amount. My friend paid for extra sprouts but he got the same amount as mine. He also selected no cilantro but got many. I wonder they even look into the order detail.

Atmosphere: 2

Food: 3

Service: 4

I came here on vacation and I will forever be chasing the high of how good the steak pho and white milk coffee were.

**Edit: I've already been back three times for more coffee and dread going home now

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Brisket Pho, Steak Pho

Like drinking salt water

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Steak

I had pho there twice. They don't disappoint. The service is quick and the food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pho

Waited over 30 minutes for a takeout order. Way overpriced for the quality of food

Atmosphere: 3

Food: 4

Service: 1

"I ordered two Banh mi pork and chicken sandwiches , and they were amazing! The flavors were great, and I highly recommend trying it yourself. However, don’t expect much in terms of service, as no one greeted me upon arrival. The place is also very small, with only two or three chairs available for seating. Despite that, the food is delicious and definitely worth it!"

Atmosphere: 3

Food: 5

Service: 4

My most recent bowl of pho was literally inedible. I was hungry but it was disgusting and I had to throw it out. The broth was tepid too, room temperature. And it was $20 with tip!

Atmosphere: 2

Food: 1

Service: 2

What would have been a better review needs downgrading for the disgusting RAW EGG in my order. I paid extra to add an egg to my pho, and got not a hard-boiled egg, not a soft-boiled egg, not a poached egg but a completely uncooked spurt of raw yolk and raw mucusy egg white when I added the broth to my bowel of brisket and noodles. Did someone in their kitchen think the egg would cook residually in the warm (read: not hot) liquid between their putting there and my sitting down to eat it five minutes later?

What's worse is I couldn't call the SLU location to let them know; I just got a message that their voicemail system hadn't been set-up, and had to call their SODO location in order to get through to them. They did promptly refund my order once I got through. Nonetheless, disgusting, unprofessional, and unsafe. I will not be eating here again.

Atmosphere: 2

Food: 1

Service: 1